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November 25, 2024
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Why Artificial Intelligence is the Future of Cybersecurity

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25
Nov 2024
This blog explores the impact of AI on the threat landscape, the benefits of AI in cybersecurity, and the role it plays in enhancing security practices and tools.

Introduction: AI & Cybersecurity

In the wake of artificial intelligence (AI) becoming more commonplace, it’s no surprise to see that threat actors are also adopting the use of AI in their attacks at an accelerated pace. AI enables augmentation of complex tasks such as spear-phishing, deep fakes, polymorphic malware generation, and advanced persistent threat (APT) campaigns, which significantly enhances the sophistication and scale of their operations. This has put security professionals in a reactive state, struggling to keep pace with the proliferation of threats.

As AI reshapes the future of cyber threats, defenders are also looking to integrate AI technologies into their security stack. Adopting AI-powered solutions in cybersecurity enables security teams to detect and respond to these advanced threats more quickly and accurately as well as automate traditionally manual and routine tasks. According to research done by Darktrace in the 2024 State of AI Cybersecurity Report improving threat detection, identifying exploitable vulnerabilities, and automating low level security tasks were the top three ways practitioners saw AI enhancing their security team’s capabilities [1], underscoring the wide-ranging capabilities of AI in cyber.  

In this blog, we will discuss how AI has impacted the threat landscape, the rise of generative AI and AI adoption in security tools, and the importance of using multiple types of AI in cybersecurity solutions for a holistic and proactive approach to keeping your organization safe.  

The impact of AI on the threat landscape

The integration of AI and cybersecurity has brought about significant advancements across industries. However, it also introduces new security risks that challenge traditional defenses.  Three major concerns with the misuse of AI being leveraged by adversaries are: (1) the increase of novel social engineering attacks that are harder to detect and able to bypass traditional security tools,  (2) the ease of access for less experienced threat actors to now deliver advanced attacks at speed and scale and (3) the attacking of AI itself, to include machine learning models, data corpuses and APIs or interfaces.

In the context of social engineering, AI can be used to create more convincing phishing emails, conduct advanced reconnaissance, and simulate human-like interactions to deceive victims more effectively. Generative AI tools, such as ChatGPT, are already being used by adversaries to craft these sophisticated phishing emails, which can more aptly mimic human semantics without spelling or grammatical error and include personal information pulled from internet sources such as social media profiles. And this can all be done at machine speed and scale. In fact, Darktrace researchers observed a 135% rise in ‘novel social engineering attacks’ across Darktrace / EMAIL customers in 2023, corresponding to the widespread adoption and use of ChatGPT [2].  

Furthermore, these sophisticated social engineering attacks are now able to circumvent traditional security tools. In between December 21, 2023, and July 5, 2024, Darktrace / EMAIL detected 17.8 million phishing emails across the fleet, with 62% of these phishing emails successfully bypassing Domain-based Message Authentication, Reporting, and Conformance (DMARC) verification checks [2].  

And while the proliferation of novel attacks fueled by AI is persisting, AI also lowers the barrier to entry for threat actors. Publicly available AI tools make it easy for adversaries to automate complex tasks that previously required advanced technical skills. Additionally, AI-driven platforms and phishing kits available on the dark web provide ready-made solutions, enabling even novice attackers to execute effective cyber campaigns with minimal effort.

The impact of adversarial use of AI on the ever-evolving threat landscape is important for organizations to understand as it fundamentally changes the way we must approach cybersecurity. However, while the intersection of cybersecurity and AI can have potentially negative implications, it is important to recognize that AI can also be used to help protect us.

A generation of generative AI in cybersecurity

When the topic of AI in cybersecurity comes up, it’s typically in reference to generative AI, which became popularized in 2023. While it does not solely encapsulate what AI cybersecurity is or what AI can do in this space, it’s important to understand what generative AI is and how it can be implemented to help organizations get ahead of today’s threats.  

Generative AI (e.g., ChatGPT or Microsoft Copilot) is a type of AI that creates new or original content. It has the capability to generate images, videos, or text based on information it learns from large datasets. These systems use advanced algorithms and deep learning techniques to understand patterns and structures within the data they are trained on, enabling them to generate outputs that are coherent, contextually relevant, and often indistinguishable from human-created content.

For security professionals, generative AI offers some valuable applications. Primarily, it’s used to transform complex security data into clear and concise summaries. By analyzing vast amounts of security logs, alerts, and technical data, it can contextualize critical information quickly and present findings in natural, comprehensible language. This makes it easier for security teams to understand critical information quickly and improves communication with non-technical stakeholders. Generative AI can also automate the creation of realistic simulations for training purposes, helping security teams prepare for various cyberattack scenarios and improve their response strategies.  

Despite its advantages, generative AI also has limitations that organizations must consider. One challenge is the potential for generating false positives, where benign activities are mistakenly flagged as threats, which can overwhelm security teams with unnecessary alerts. Moreover, implementing generative AI requires significant computational resources and expertise, which may be a barrier for some organizations. It can also be susceptible to prompt injection attacks and there are risks with intellectual property or sensitive data being leaked when using publicly available generative AI tools.  In fact, according to the MIT AI Risk Registry, there are potentially over 700 risks that need to be mitigated with the use of generative AI.

Generative AI impact on cyber attacks screenshot data sheet

For more information on generative AI's impact on the cyber threat landscape download the Darktrace Data Sheet

Beyond the Generative AI Glass Ceiling

Generative AI has a place in cybersecurity, but security professionals are starting to recognize that it’s not the only AI organizations should be using in their security tool kit. In fact, according to Darktrace’s State of AI Cybersecurity Report, “86% of survey participants believe generative AI alone is NOT enough to stop zero-day threats.” As we look toward the future of AI in cybersecurity, it’s critical to understand that different types of AI have different strengths and use cases and choosing the technologies based on your organization’s specific needs is paramount.

There are a few types of AI used in cybersecurity that serve different functions. These include:

Supervised Machine Learning: Widely used in cybersecurity due to its ability to learn from labeled datasets. These datasets include historical threat intelligence and known attack patterns, allowing the model to recognize and predict similar threats in the future. For example, supervised machine learning can be applied to email filtering systems to identify and block phishing attempts by learning from past phishing emails. This is human-led training facilitating automation based on known information.  

Large Language Models (LLMs): Deep learning models trained on extensive datasets to understand and generate human-like text. LLMs can analyze vast amounts of text data, such as security logs, incident reports, and threat intelligence feeds, to identify patterns and anomalies that may indicate a cyber threat. They can also generate detailed and coherent reports on security incidents, summarizing complex data into understandable formats.

Natural Language Processing (NLP): Involves the application of computational techniques to process and understand human language. In cybersecurity, NLP can be used to analyze and interpret text-based data, such as emails, chat logs, and social media posts, to identify potential threats. For instance, NLP can help detect phishing attempts by analyzing the language used in emails for signs of deception.

Unsupervised Machine Learning: Continuously learns from raw, unstructured data without predefined labels. It is particularly useful in identifying new and unknown threats by detecting anomalies that deviate from normal behavior. In cybersecurity, unsupervised learning can be applied to network traffic analysis to identify unusual patterns that may indicate a cyberattack. It can also be used in endpoint detection and response (EDR) systems to uncover previously unknown malware by recognizing deviations from typical system behavior.

Types of AI in cybersecurity
Figure 1: Types of AI in cybersecurity

Employing multiple types of AI in cybersecurity is essential for creating a layered and adaptive defense strategy. Each type of AI, from supervised and unsupervised machine learning to large language models (LLMs) and natural language processing (NLP), brings distinct capabilities that address different aspects of cyber threats. Supervised learning excels at recognizing known threats, while unsupervised learning uncovers new anomalies. LLMs and NLP enhance the analysis of textual data for threat detection and response and aid in understanding and mitigating social engineering attacks. By integrating these diverse AI technologies, organizations can achieve a more holistic and resilient cybersecurity framework, capable of adapting to the ever-evolving threat landscape.

A Multi-Layered AI Approach with Darktrace

AI-powered security solutions are emerging as a crucial line of defense against an AI-powered threat landscape. In fact, “Most security stakeholders (71%) are confident that AI-powered security solutions will be better able to block AI-powered threats than traditional tools.” And 96% agree that AI-powered solutions will level up their organization’s defenses.  As organizations look to adopt these tools for cybersecurity, it’s imperative to understand how to evaluate AI vendors to find the right products as well as build trust with these AI-powered solutions.  

Darktrace, a leader in AI cybersecurity since 2013, emphasizes interpretability, explainability, and user control, ensuring that our AI is understandable, customizable and transparent. Darktrace’s approach to cyber defense is rooted in the belief that the right type of AI must be applied to the right use cases. Central to this approach is Self-Learning AI, which is crucial for identifying novel cyber threats that most other tools miss. This is complemented by various AI methods, including LLMs, generative AI, and supervised machine learning, to support the Self-Learning AI.  

Darktrace focuses on where AI can best augment the people in a security team and where it can be used responsibly to have the most positive impact on their work. With a combination of these AI techniques, applied to the right use cases, Darktrace enables organizations to tailor their AI defenses to unique risks, providing extended visibility across their entire digital estates with the Darktrace ActiveAI Security Platform™.

Credit to: Ed Metcalf, Senior Director Product Marketing, AI & Innovations - Nicole Carignan VP of Strategic Cyber AI for their contribution to this blog.

CISOs guide to buying AI white paper cover

To learn more about Darktrace and AI in cybersecurity download the CISO’s Guide to Cyber AI here.

Download the white paper to learn how buyers should approach purchasing AI-based solutions. It includes:

  • Key steps for selecting AI cybersecurity tools
  • Questions to ask and responses to expect from vendors
  • Understand tools available and find the right fit
  • Ensure AI investments align with security goals and needs
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
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Brittany Woodsmall
Product Marketing Manager, Attack Surface Management
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January 2, 2025

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Inside the SOC

A Snake in the Net: Defending Against AiTM Phishing Threats and Mamba 2FA

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What are Adversary-in-the-Middle (AiTM) phishing kits?

Phishing-as-a-Service (PhaaS) platforms have significantly lowered the barriers to entry for cybercriminals, enabling a new wave of sophisticated phishing attacks. Among the most concerning developments in this landscape is the emergence of Adversary-in-the-Middle (AiTM) phishing kits, which enhance traditional phishing tactics by allowing attackers to intercept and manipulate communications in real-time. The PhaaS marketplace offers a wide variety of innovative capabilities, with basic services starting around USD 120 and more advanced services costing around USD 250 monthly [1].

These AiTM kits are designed to create convincing decoy pages that mimic legitimate login interfaces, often pre-filling user information to increase credibility. By acting as a man-in-the-middle, attackers can harvest sensitive data such as usernames, passwords, and even multi-factor authentication (MFA) tokens without raising immediate suspicion. This capability not only makes AiTM attacks more effective but also poses a significant challenge for cybersecurity defenses [2].

Mamba 2FA is one such example of a PhaaS strain with AiTM capabilities that has emerged as a significant threat to users of Microsoft 365 and other enterprise systems. Discovered in May 2024, Mamba 2FA employs advanced AiTM tactics to bypass MFA, making it particularly dangerous for organizations relying on these security measures.

What is Mamba 2FA?

Phishing Mechanism

Mamba 2FA employs highly convincing phishing pages that closely mimic legitimate Microsoft services like OneDrive and SharePoint. These phishing URLs are crafted with a specific structure, incorporating Base64-encoded parameters. This technique allows attackers to tailor the phishing experience to the targeted organization, making the deception more effective. If an invalid parameter is detected, users are redirected to a benign error page, which helps evade automated detection systems [5].

Figure 1: Phishing page mimicking the Microsoft OneDrive service.

Real-Time Communication

A standout feature of Mamba 2FA is its use of the Socket.IO JavaScript library. This library facilitates real-time communication between the phishing page and the attackers' backend servers. As users input sensitive information, such as usernames, passwords, and MFA tokens on the phishing site, this data is immediately relayed to the attackers, enabling swift unauthorized access [5].

Multi-Factor Authentication Bypass

Mamba 2FA specifically targets MFA methods that are not resistant to phishing, such as one-time passwords (OTPs) and push notifications. When a user enters their MFA token, it is captured in real-time by the attackers, who can then use it to access the victim's account immediately. This capability significantly undermines traditional security measures that rely on MFA for account protection.

Infrastructure and Distribution

The platform's infrastructure consists of two main components: link domains and relay servers. Link domains handle initial phishing attempts, while relay servers are responsible for stealing credentials and completing login processes on behalf of the attacker. The relay servers are designed to mask their IP addresses by using proxy services, making it more difficult for security systems to block them [3].

Evasion Techniques

To evade detection by security tools, Mamba 2FA employs several strategies:

  • Sandbox Detection: The platform can detect if it is being analyzed in a sandbox environment and will redirect users to harmless pages like Google’s 404 error page.
  • Dynamic URL Generation: The URLs used in phishing attempts are frequently rotated and often short-lived to avoid being blacklisted by security solutions.
  • HTML Attachments: Phishing emails often include HTML attachments that appear benign but contain hidden JavaScript that redirects users to the phishing page [5].

Darktrace’s Coverage of Mamba 2FA

Starting in July 2024, the Darktrace Threat Research team detected a sudden rise in Microsoft 365 customer accounts logging in from unusual external sources. These accounts were accessed from an anomalous endpoint, 2607:5500:3000:fea[::]2, and exhibited unusual behaviors upon logging into Software-as-a-Service (SaaS) accounts. This activity strongly correlates with a phishing campaign using Mamba 2FA, first documented in late June 2024 and tracked as Mamba 2FA by Sekoia [2][3].

Darktrace / IDENTITY  was able to identify the initial stages of the Mamba 2FA campaign by correlating subtle anomalies, such as unusual SaaS login locations. Using AI based on peer group analysis, it detected unusual behavior associated with these attacks. By leveraging Autonomous Response actions, Darktrace was able to neutralize these threats in every instance of the campaign detected.

On July 23, a SaaS user was observed logging in from a rare ASN and IP address, 2607:5500:3000:fea::2, originating from the US and successfully passed through MFA authentication.

Figure 2: Model Alert Event Log showing Darktrace’s detection of a SaaS user mailbox logging in from an unusual source it correlates with Mamba 2FA relay server.

Almost an hour later, the SaaS user was observed logging in from another suspicious IP address, 45.133.172[.]86, linked to ASN AS174 COGENT-174. This IP, originating from the UK, successfully passed through MFA validation.

Following this unusual access, the SaaS user was notably observed reading emails and files that could contain sensitive payment and contract information. This behavior suggests that the attacker may have been leveraging contextual information about the target to craft further malicious phishing emails or fraudulent invoices. Subsequently, the user was detected creating a new mailbox rule titled 'fdsdf'. This rule was configured to redirect emails from a specific domain to the 'Deleted Items' folder and automatically mark them as read.

Implications of Unusual Email Rules

Such unusual email rule configurations are a common tactic employed by attackers. They often use these rules to automatically forward emails containing sensitive keywords—such as "invoice”, "payment", or "confidential"—to an external address. Additionally, these rules help conceal malicious activities, keeping them hidden from the target and allowing the attacker to operate undetected.

Figure 3: The model alert “SaaS / Compliance / Anomalous New Email Rule,” pertaining to the unusual email rule created by the SaaS user named ‘fdsdf’.

Blocking the action

A few minutes later, the SaaS user from the unusual IP address 45.133.172[.]86 was observed attempting to send an email with the subject “RE: Payments.” Subsequently, Darktrace detected the user engaging in activities that could potentially establish persistence in the compromised account, such as registering a new authenticator app. Recognizing this sequence of anomalous behaviors, Darktrace implemented an Autonomous Response inhibitor, disabling the SaaS user for two hours. This action effectively contained potential malicious activities, such as the distribution of phishing emails and fraudulent invoices, and gave the customer’s security team the necessary time to conduct a thorough investigation and implement appropriate security measures.

Figure 4: Device Event Log displaying Darktrace’s Autonomous Response taking action by blocking the SaaS account.
Figure 5: Darktrace / IDENTITY highlighting the 16 model alerts that triggered during the observed compromise.

In another example from mid-July, similar activities related to the campaign were observed on another customer network. A SaaS user was initially detected logging in from the unusual external endpoint 2607:5500:3000:fea[::]2.

Figure 6: The SaaS / Compromise / SaaS Anomaly Following Anomalous Login model alert was triggered by an unusual login from a suspicious IP address linked to Mamba 2FA.

A few minutes later, in the same manner as demonstrated in the previous case, the actor was observed logging in from another rare endpoint, 102.68.111[.]240. However, this time it was from a source IP located in Lagos, Nigeria, which no other user on the network had been observed connecting from. Once logged in, the SaaS user updated the settings to "User registered Authenticator App with Notification and Code," a possible attempt to maintain persistence in the SaaS account.

Figure 7: Darktrace / IDENTITY highlighted the regular locations for the SaaS user. The rarity scores associated with the Mamba 2FA IP location and another IP located in Nigeria were classified as having very low regularity scores for this user.

Based on unusual patterns of user behavior, a Cyber AI Analyst Incident was also generated, detailing all potential account hijacking activities. Darktrace also applied an Autonomous Response action, disabling the user for over five hours. This swift action was crucial in preventing further unauthorized access, potential data breaches and further implications.

Figure 8: Cyber AI Analyst Incident detailing the unusual activities related to the SaaS account hijacking.

Since the customer had subscribed to Darktrace Security Operations Centre (SOC) services, Darktrace analysts conducted an additional human investigation confirming the account compromise.

How Darktrace Combats Phishing Threats

The initial entry point for Mamba 2FA account compromises primarily involves phishing campaigns using HTML attachments and deceptive links. These phishing attempts are designed to mimic legitimate Microsoft services, such as OneDrive and SharePoint, making them appear authentic to unsuspecting users. Darktrace / EMAIL leverages multiple capabilities to analyze email content for known indicators of phishing. This includes looking for suspicious URLs, unusual attachments (like HTML files with embedded JavaScript), and signs of social engineering tactics commonly used in phishing campaigns like Mamba 2FA. With these capabilities, Darktrace successfully detected Mamba 2FA phishing emails in networks where this tool is integrated into the security layers, consequently preventing further implications and account hijacks of their users.

Mamba 2FA URL Structure and Domain Names

The URL structure used in Mamba 2FA phishing attempts is specifically designed to facilitate the capture of user credentials and MFA tokens while evading detection. These phishing URLs typically follow a pattern that incorporates Base64-encoded parameters, which play a crucial role in the operation of the phishing kit.

The URLs associated with Mamba 2FA phishing pages generally follow this structure [6]:

https://{domain}/{m,n,o}/?{Base64 string}

Below are some potential Mamba 2FA phishing emails, with the Base64 strings already decoded, that were classified as certain threats by Darktrace / EMAIL. This classification was based on identifying multiple suspicious characteristics, such as HTML attachments containing JavaScript code, emails from senders with no previous association with the recipients, analysis of redirect links, among others. These emails were autonomously blocked from being delivered to users' inboxes.

Figure 9: Darktrace / EMAIL highlighted a possible phishing email from Mamba 2FA, which was classified as a 100% anomaly.
Figure 10: Darktrace / EMAIL highlighted a URL that resembles the characteristics associated with Mamba 2FA.

Conclusion

The rise of PhaaS platforms and the advent of AiTM phishing kits represent a concerning evolution in cyber threats, pushing the boundaries of traditional phishing tactics and exposing significant vulnerabilities in current cybersecurity defenses. The ability of these attacks to effortlessly bypass traditional security measures like MFA underscores the need for more sophisticated, adaptive strategies to combat these evolving threats.

By identifying and responding to anomalous activities within Microsoft 365 accounts, Darktrace not only highlights the importance of comprehensive monitoring but also sets a new standard for proactive threat detection. Furthermore, the autonomous threat response capabilities and the exceptional proficiency of Darktrace / EMAIL in intercepting and neutralizing sophisticated phishing attacks illustrate a robust defense mechanism that can effectively safeguard users and maintain the integrity of digital ecosystems.

Credit to Patrick Anjos (Senior Cyber Analyst) and Nahisha Nobregas (Senior Cyber Analyst)

Appendices

Darktrace Model Detections

  • SaaS / Access / M365 High Risk Level Login
  • SaaS / Access / Unusual External Source for SaaS Credential Use
  • SaaS / Compromise / Login From Rare Endpoint While User Is Active
  • SaaS / Compliance / M365 Security Information Modified
  • SaaS / Compromise / Unusual Login and New Email Rule
  • SaaS / Email Nexus / Suspicious Internal Exchange Activity
  • SaaS / Compliance / Anomalous New Email Rule
  • SaaS / Email Nexus / Possible Outbound Email Spam
  • SaaS / Compromise / Unusual Login and Account Update
  • SaaS / Compromise / SaaS Anomaly Following Anomalous Login
  • SaaS / Compliance / M365 Security Information Modified
  • SaaS / Compromise / Login From Rare Endpoint While User Is Active
  • SaaS / Compromise / Unusual Login, Sent Mail, Deleted Sent
  • SaaS / Unusual Activity / Multiple Unusual SaaS Activities
  • SaaS / Email Nexus / Unusual Login Location Following Link to File Storage
  • SaaS / Unusual Activity / Multiple Unusual External Sources For SaaS Credential
  • IaaS / Compliance / Uncommon Azure External User Invite
  • SaaS / Compliance / M365 External User Added to Group
  • SaaS / Access / M365 High Risk Level Login
  • SaaS / Compliance / M365 Security Information Modified
  • SaaS/ Unusual Activity / Unusual MFA Auth and SaaS Activity
  • SaaS / Compromise / Unusual Login and Account Update

Cyber AI Analyst Incidents:

  • Possible Hijack of Office365 Account
  • Possible Hijack of AzureActiveDirectory Account
  • Possible Unsecured Office365 Resource

List of Indicators of Compromise (IoCs)

IoC       Type    Description + Confidence

2607:5500:3000:fea[::]2 - IPv6 - Possible Mamba 2FA relay server

2607:5500:3000:1cab:[:]2 - IPv6 - Possible Mamba 2FA relay server

References

1.     https://securityaffairs.com/136953/cyber-crime/caffeine-phishing-platform.html

2.     https://any.run/cybersecurity-blog/analysis-of-the-phishing-campaign/

3.     https://www.bleepingcomputer.com/news/security/new-mamba-2fa-bypass-service-targets-microsoft-365-accounts/

4.     https://cyberinsider.com/microsoft-365-accounts-targeted-by-new-mamba-2fa-aitm-phishing-threat/

5.     https://blog.sekoia.io/mamba-2fa-a-new-contender-in-the-aitm-phishing-ecosystem/

MITRE ATT&CK Mapping

Tactic – Technique

DEFENSE EVASION, PERSISTENCE, PRIVILEGE ESCALATION, INITIAL ACCESS - Cloud Accounts

DISCOVERY - Cloud Service Dashboard

RESOURCE DEVELOPMENT - Compromise Accounts

CREDENTIAL ACCESS - Steal Web Session Cookie

PERSISTENCE - Account Manipulation

PERSISTENCE - Outlook Rules

RESOURCE DEVELOPMENT - Email Accounts

INITIAL ACCESS - Phishing

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About the author
Patrick Anjos
Senior Cyber Analyst

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December 19, 2024

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Darktrace Recognized in the Gartner® Magic Quadrant™ for Email Security Platforms

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Darktrace has been recognized in the first ever Gartner Magic Quadrant for Email Security Platforms (ESP).  As a Challenger, we have been recognized based on our Ability to Execute and Completeness of Vision.

The Gartner Magic Quadrant for Email Security is designed to help organizations evaluate which email security solutions might be the best fit for their needs by providing a visual representation of the market vendors and the strengths and cautions of different vendors. We encourage our customers to read the full report to get the complete picture.

Darktrace / EMAIL has a unique AI approach to identifying threats, including NLP and behavioral analysis, instead of traditional security measures like signatures and sandboxing – providing protection against advanced attacks like Business Email Compromise (BEC) and spear phishing. We believe our AI-first approach delivers high-quality solutions that our customers trust, allowing them to stay ahead of sophisticated threats that other tools miss.  

We’re proud of Darktrace’s rapid growth, geographic scale, and ability to execute effectively in the email security market, which reflect our commitment to delivering high-quality, reliable solutions that meet the evolving needs of our customers.

What do we believe makes Darktrace the fastest growing email security solution on the market?

An AI-first approach to innovation: Catching the threats others miss

As one of the founders of the ICES category, Darktrace has a long history of innovation, backed by over 200 patents. While other email security solutions are only just starting to apply machine learning (ML) techniques to outdated methods like signature analysis, reputation lists, and sandboxing, Darktrace has redefined the approach to email threat detection with its pioneering AI-driven anomaly detection engine.

Traditional ESPs often miss advanced threats because they rely on rules and signatures that focus on payloads and blindly trust known sources. This approach requires constant updates and frequently fails to detect threats like Business Email Compromise and Spear Phishing. In contrast, Darktrace / EMAIL uses advanced anomaly detection to identify the most sophisticated threats by focusing on unusual patterns and behaviors. This innovative approach has consistently delivered superior detection, stopping on average 58% of the threats that other solutions in the security stack miss.1

But our AI-first approach doesn’t stop at the inbox. At Darktrace, we transcend the limitations of traditional email security by leveraging a platform that unifies insights across multiple domains, providing robust protection against multi-domain threats. Our award-winning solutions defend the most popular attack vectors, including email, messaging, network, and identity protection. By combining signals from all domains, we establish unique behavioral profiles for each device and user, significantly enhancing detection precision.  

This pioneering approach has led to introducing industry-first advancements like QR code analysis and automated incident investigations, alongside game-changing functionality including:

  • Microsoft Teams security with advanced messaging analysis: The ability to identify critical early phishing and insider threats across both email and Microsoft Teams messaging.  
  • AI analyst narratives for improved end user reporting: that reduces phishing investigations by 60% by exposing unique narratives that provide the context of each received email and give feedback to each employee as they interact with their mail.2
  • Mailbox Security Assistant: to perform advanced behavioral browser analysis and stop malicious links within webpages, detecting and remediating 70% more malicious phishing links than traditional tools.3  
  • AI based, autonomous data loss prevention: to immediately secure your organization from misdirected emails, insider threats, and data loss—both classified and unclassified- without any administrative overhead.

Customer trust that fuels exponential growth

With almost 5,000 customers in under 5 years, we've doubled the growth rate of other vendors in the email security market. Our rapid market penetration, fueled by customer satisfaction and pioneering technology, showcases our revolutionary approach and sets new industry standards. 

Darktrace’s exceptional customer retention is fueled by an unparalleled customer experience, extensive regional support, dedicated account teams, and cutting-edge scalable technology. We pride ourselves on having a global network with local expertise, consisting of 110 worldwide offices which provide local language and technical support to offer multilingual, in-house assistance to our customer base.

Check it out – Darktrace / EMAIL has the highest percentage of 5-star ratings with a 4.8 rating on Gartner® Peer Insights™.4

Supporting every stage of your email security journey

Darktrace / EMAIL supports your security maturity journey, from first time security buyers to mature security stacks looking to augment their existing ESPs – by handling advanced threats without extensive tuning. And unlike other solutions that create a siloed and parallel solution, it works harmoniously with native email providers to create a modern email security stack. That’s why Darktrace performs well with first-time email security buyers and has strong renewal rates.

Integrating with Microsoft and Google via API, we replace traditional Secure Email Gateways (SEGs) with a modern, comprehensive email security stack. By combining approaches, our solution merges attack-centric analysis, which learns attack patterns and threat intelligence, with a business-centric approach that understands user behavior and inbox activity to deliver a unified stack that defends the entire threat spectrum – leading Darktrace to be recognized as Microsoft Partner of the year UK 2024.  

Our user-friendly, self-learning AI solution requires minimal tuning and deployment, making it perfect for customers looking for a highly usable but lightly configurable solution that will accompany them throughout their lifetime as they mature their email security stack in line with the evolving threat landscape.

Learn more

Get complimentary access to the full Gartner® Magic Quadrant™ for Email Security Platforms here.

To learn more about Darktrace / EMAIL or to get a free demo, check out the product hub.

References

1 From September 1 – December 31 2023, 58% of the phishing emails analyzed by Darktrace / EMAIL had already passed through native spam filtering and email security controls. (Darktrace End of Year Threat Report 2023)

2 When customers deployed the Darktrace / EMAIL Outlook Add-in there was a 60% decrease in incorrectly reported phishing emails. Darktrace Internal Research, 2024

3 Once a user reports phishing that contains a link, an automated second level triage engages our link analysis infrastructure expanding the signals analyzed. Darktrace Internal Research, 2024

4 Based on 252 reviews as of 19th December 2024

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About the author
Carlos Gray
Product Manager
Your data. Our AI.
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