Blog
/

OT

/
January 9, 2024

Three Ways AI Secures OT & ICS from Cyber Attacks

Default blog imageDefault blog imageDefault blog imageDefault blog imageDefault blog imageDefault blog image
09
Jan 2024
Explore the three challenges facing industries that manage OT and ICS Systems, the benefits of adopting AI technology, and Darktrace / OT’s unique role!

What is OT and ICS?

Operational technologies and industrial control systems are the networked technologies used for the automation of physical processes. These are the technologies that allow operators to control processes and retrieve real time process data from a factory, rail system, pipeline, and other industrial processes.  

The role of AI in defending OT/ICS networks  

While largely adopted by industrial organizations, OT is utilized by Critical Infrastructures, these being the industries that directly affect the health, safety, and welfare of the public. As these organizations expand and adopt new networked industrial technologies, they are simultaneously expanding their attack surface.  

With a larger attack surface, more attacks targeting OT/ICS, and focused coordination around cyber security from regulatory authorities, security personnel have increasing workloads that make it difficult to keep pace with threats and vulnerabilities. Defenders are managing growing attack surfaces due to IT and OT convergence. Thus, the adoption of AI technology to protect, detect, respond, and recover from cyber incidents in industrial systems is paramount for keeping critical infrastructure safe.

This blog will explore three challenges facing industries managing OT/ICS, the perceived benefits of adopting AI technology to address these challenges, and Darktrace/OT’s unique role in this process.  

Darktrace also delivers complete AI-powered solutions to defend US federal government customers from cyber disruptions and ensure mission resilience. Learn more about high fidelity detection in Darktrace Federal’s TAC report.

Figure 1: AI statistics from Gartner and Deloitte

Three ways AI helps improves OT/ICS security  

1. Anomaly detection and response

In this heightened security landscape, OT/ICS environments face a spectrum of external cyber threats that demand vigilant defense. From the looming risk of industrial ransomware to the threat of insiders, yet another dimension is added to security challenge, meaning security professionals must be equipped to detect and respond to internal and external threats.  

While threats are eminent from both inside and outside the organization, many organizations rely on Indicator of Compromises (IOCs) for threat detection. By definition, these solutions can only detect network activity they recognize as an indicator of compromise; therefore, often miss insider threats and novel (zero-day) attacks because the tactics, techniques, and procedures (TTPs) and attack toolkits have never been seen in practice.  

Anomaly-based detection is best suited to combat never-before-seen threats and signatureless threats from the inside. However, not all detection methods are equal. Most anomaly-based detection solutions that leverage AI rely on a combination of supervised machine learning, deep learning, and transformers to train and inform their systems. This entails shipping your company’s data out to a large data lake housed somewhere in the cloud where it gets blended with attack data from thousands of other organizations. This data set gets used to train AI systems — yours and everyone else’s — to recognize patterns of attack based on previously encountered threats.  

While this method reduces the workload for security teams who would have to input attack data otherwise manually, it runs the same risk of only detecting known threats and has potential privacy concerns when shipping this data externally.  

To improve the quality and speed of anomaly detection, Darktrace/OT uses Self-Learning AI that leverages Bayesian Probabilistic Methodologies, Graph Theory, and Deep Neural Networks to learn your organization from the ground up in real time. By learning your unique organization, Darktrace/OT develops a sophisticated baseline knowledge of your network and assets, identifying abnormal activity that indicates a threat based on your unique network data at machine speed. Because the AI engine is local to the organization and/or assets, concerns of data residency and privacy are reduced, and the result is faster time to detect and triage incidents.  

Leveraging Self-Learning AI, Darktrace/OT uses autonomous response that severs only the anomalous or risky behaviors allowing the assets to continue to operate as normal. Organizations work with Darktrace to customize how they want Darktrace’s autonomous response to be applied. These options vary from on a device- by-device basis, device type by device type, or subnet by subnet basis and can be done completely autonomously or in human confirmation mode. This gives security teams more time to respond to an incident and reduces operational downtime when facing a threat.  

Darktrace leverages a combination of AI methods:

  • Self-Learning AI
  • Bayesian classification probabilistic models  
  • Deep neural networks
  • Transformers
  • Graph theory models
  • Clustering models  
  • Anomaly detection models
  • Generative and applied AI  
  • Natural language processing  
  • Supervised machine learning for investigation process of alerts

2. Vulnerability & Asset Management

At present, managing OT cyber risk is labor and resource intensive. Many organizations use third-party auditors to identify assets and vulnerabilities, grade compliance, and recommend improvements.  

At best, these exercises become tick-box exercises for companies to stay in compliance with little measurable reduction in cyber risk. At worst, asset owners can be left with a mountain of vulnerability information to work through, much of it irrelevant to the security risks Engineering and Operations teams deal with day to day, and increasingly out of date each passing day after the annual or biannual audit has been completed.  

In both cases, organizations are left using a patchwork of point products to address different aspects of preventative OT cyber security, most of which lack wider business context and lead to costly inefficiencies with no real impact to vulnerability or risk exposure.  

Darktrace’s technology helps in three unique ways:

  1. AI populates asset inventories: Self-Learning AI technology listens and learns from network traffic to populate or update asset inventories. It does this not just by identifying simple IPs, mac addresses, and hostnames, it learns from what it sees and automatically classifies or tags specific types of assets with the function that they perform. For example, if a specific device is performing functions like a PLC, sending commands to and from an HMI, it can appropriately tag and label these systems.
  2. AI prioritizes risk: Leveraging Bayesian Probabilistic Methodologies, Graph Theory, and Deep Neural Networks, Darktrace/OT assesses the strategic risks facing your organization in real time. Using knowledge of data points on all your networked assets, data flow topology, your assets vulnerabilities and OSINT, Darktrace identifies and prioritizes high-value assets, potential attack pathways based on an existing vulnerabilities targetability and impact.
  3. AI explains remediation tactics: Many OT devices run 24/7 operations and cannot be taken offline to apply a patch, assuming a patch is even available. Darktrace/OT uses natural language processing to provide and explain prioritized remediation and mitigation associated with a given cyber risk across all MITRE ATT&CK techniques. Thus, where a CVE exists but a patch cannot be applied, a different technical mitigation can be recommended to remove a potential attack path before it can be exploited, preemptively securing vital internal systems and assets.
Figure 2: A critical attack path which starts with the compromise of a PC in the internal IT network, and ends with a PLC in the OT network. Each step is mapped out to the real world TTPs including abuse of SSH sessions and the modifications of ICS programs

3. Simplify compliance and reporting

Organizations, regardless of size or resources, have compliance regulations they need to adhere to. What this creates is an increased workload for security professionals. For smaller organizations, security teams might lack the manpower or resources to report in the short time frame that is required. For large organizations, keeping track of a massive amount of assets proves to be a challenge. Both cases emanate the risk of reporting fatigue where organizations might be hesitant to report incidents due to the complexity and time requirements they demand.  

An AI engine within the Darktrace/OT platform, Cyber AI analyst autonomously investigates incidents, summarize findings in natural language, and provides comprehensive insights into the nature and scope of cyber threats to improve the time it takes to triage and report on incidents. The ability to stitch together and present related security events provides a holistic understanding of the incident, enabling security analysts to identify patterns, assess the scope of potential threats, and prioritize responses effectively.  

Darktrace's detection capabilities identify every stage of an intrusion, from a compromised domain controller to network reconnaissance and privilege escalation. The AI technology is capable of detecting infections across several devices and generating incident reports that piece together disparate events to give a clear security narrative containing details of the attack, bridging the communication gap between IT and OT specialists.  

Post-incident, the technology assists in outlining timelines, discerning compromised data, pinpointing unusual activities, and aiding security teams in proactive threat mitigation.  

With its capabilities, organizations can swiftly understand the attack timeline, affected assets, unauthorized accesses, compromised data points, and malicious interactions, facilitating appropriate communication and action. For example, when Cyber AI Analyst shows an attack path, the security team gains insight on the segmentation or lack thereof between two subnets allowing the security team to appropriately segment the subnets.  

Cyber AI improves critical infrastructure operators’ ability to report major cyber-attacks to regulatory authorities. Considering that 72 hours is the reporting period for most significant incidents — and 24 hours for ransomware payments — Cyber AI Analyst is no longer a nice-to-have but a must-have for critical infrastructure.

Figure 3: The tabs labeled 1-4 denote model breaches, each with a specific action and severity indicated by color dots. Darktrace integrates these breaches, offering the security team a unified view of interconnected security events.  

The right AI for the right challenge

Incident Phase:

Protect

Role of AI:

Cyber risk prioritization

Attack path modelling

Compliance reporting

Darktrace Product:

PREVENT/OT

Incident Phase:

Detect

Role of AI:

Anomaly detection

Triaging and investigating

Darktrace Product:

Cyber AI analyst

DETECT/OT

Incident Phase:

Respond

Role of AI: 

Autonomous response  

Incident reporting

Darktrace Product:

RESPOND/OT

Incident Phase:

Recover

Role of AI:

Incident preparedness

Incident simulations

Darktrace Product:

HEAL

Credit to: Nicole Carignan, VP of Strategic Cyber AI - Kendra Gonzalez Duran, Director of Technology Innovation - & Daniel Simonds, Director of Operational Technology for their contribution to this blog.

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Author
Oakley Cox
Director of Product

Oakley is a Product Manager within the Darktrace R&D team. He collaborates with global customers, including all critical infrastructure sectors and Government agencies, to ensure Darktrace/OT remains the first in class solution for OT Cyber Security. He draws on 7 years’ experience as a Cyber Security Consultant to organizations across EMEA, APAC and ANZ. His research into cyber-physical security has been published by Cyber Security journals and by CISA. Oakley has a Doctorate (PhD) from the University of Oxford.

Book a 1-1 meeting with one of our experts
Share this article

More in this series

No items found.

Blog

/

November 28, 2024

/

Cloud

Cloud security: addressing common CISO challenges with advanced solutions

Default blog imageDefault blog image

Cloud adoption is a cornerstone of modern business with its unmatched potential for scalability, cost efficiency, flexibility, and net-zero targets around sustainability. However, as organizations migrate more workloads, applications, and sensitive data to the cloud it introduces more complex challenges for CISO’s. Let’s dive into the most pressing issues keeping them up at night—and how Darktrace / CLOUD provides a solution for each.

1. Misconfigurations: The Silent Saboteur

Misconfigurations remain the leading cause of cloud-based data breaches. In 2023 alone over 80%  of data breaches involved data stored in the cloud.1  Think open storage buckets or overly permissive permissions; seemingly minor errors that are easily missed and can snowball into major disasters. The fallout of breaches can be costly—both financially and reputationally.

How Darktrace / CLOUD Helps:

Darktrace / CLOUD continuously monitors your cloud asset configurations, learning your environment and using these insights to flag potential misconfigurations. New scans are triggered when changes take place, then grouped and prioritised intelligently, giving you an evolving and prioritised view of vulnerabilities, best practice and mitigation strategies.

2. Hybrid Environments: The Migration Maze

Many organizations are migrating to the cloud, but hybrid setups (where workloads span both on-premises and cloud environments) create unique challenges and visibility gaps which significantly increase complexity. More traditional and most cloud native security tooling struggles to provide adequate monitoring for these setups.

How Darktrace / CLOUD Helps:

Provides the ability to monitor runtime activity for both on-premises and cloud workloads within the same user interface. By leveraging the right AI solution across this diverse data set, we understand the behaviour of your on-premises workloads and how they interact with cloud systems, spotting unusual connectivity or data flow activity during and after the migration process.

This unified visibility enables proactive detection of anomalies, ensures seamless monitoring across hybrid environments, and provides actionable insights to mitigate risks during and after the migration process.

3. Securing Productivity Suites: The Last Mile

Cloud productivity suites like Microsoft 365 (M365) are essential for modern businesses and are often the first step for an organization on a journey to Infrastructure as a Service (IaaS) or Platform as a Service (PaaS) use cases. They also represent a prime target for attackers. Consider a scenario where an attacker gains access to an M365 account, and proceeds to; access sensitive emails, downloading files from SharePoint, and impersonating the user to send phishing emails to internal employees and external partners. Without a system to detect these behaviours, the attack may go unnoticed until significant damage is done.

How Darktrace helps:

Darktrace’s Active AI platform integrates with M365 and establishes an understanding of normal business activity, enabling the detection of abnormalities across its suite including Email, SharePoint and Teams. By identifying subtle deviations in behaviour, such as:

   •    Unusual file accesses

   •    Anomalous login attempts from unexpected locations or devices.

   •    Suspicious email forwarding rules created by compromised accounts.

Darktrace’s Autonomous Response can act precisely to block malicious actions, by disabling compromised accounts and containing threats before they escalate. Precise actions also ensure that critical business operations are maintained even when a response is triggered.  

4. Agent Fatigue: The Visibility Struggle

To secure cloud environments, visibility is critical. If you don’t know what’s there, how can you secure it? Many solutions require agents to be deployed on every server, workload, and endpoint. But managing and deploying agents across sprawling hybrid environments can be both complex and time-consuming when following change controls, and especially as cloud resources scale dynamically.

How Darktrace / CLOUD Helps:

Darktrace reduces or eliminates the need for widespread agent deployment. Its agentless by default, integrating directly with cloud environments and providing instant visibility without the operational headache. Darktrace ensures coverage with minimal friction. By intelligently graphing the relationships between assets and logically grouping your deployed Cloud resources, you are equipped with real-time visibility to quickly understand and protect your environment.

So why Darktrace / CLOUD?

Darktrace’s Self-Learning AI redefines cloud security by adapting to your unique environment, detecting threats as they emerge, and responding in real-time. From spotting misconfigurations to protecting productivity suites and securing hybrid environments. Darktrace / CLOUD simplifies cloud security challenges without adding operational burdens.

From Chaos to Clarity

Cloud security doesn’t have to be a game of endless whack-a-mole. With Darktrace / CLOUD, CISOs can achieve the visibility, control, and proactive protection they need to navigate today’s complex cloud ecosystems confidently.

[1] https://hbr.org/2024/02/why-data-breaches-spiked-in-2023

Continue reading
About the author
Adam Stevens
Director of Product, Cloud Security

Blog

/

November 27, 2024

/

Inside the SOC

Behind the veil: Darktrace's detection of VPN exploitation in SaaS environments

Default blog imageDefault blog image

Introduction

In today’s digital landscape, Software-as-a-Service (SaaS) platforms have become indispensable for businesses, offering unparalleled flexibly, scalability, and accessibly across locations. However, this convenience comes with a significant caveat - an expanded attack surface that cyber criminals are increasingly exploiting. In 2023, 96.7% of organizations reported security incidents involving at least one SaaS application [1].

Virtual private networks (VPNs) play a crucial role in SaaS security, acting as gateways for secure remote access and safeguarding sensitive data and systems when properly configured. However, vulnerabilities in VPNs can create openings for attacks to exploit, allowing them to infiltrate SaaS environments, compromise data, and disrupt business operations. Notably, in early 2024, the Darktrace Threat Research team investigated the exploitation of zero-day vulnerabilities in Ivanti Connect Secure VPNs, which would allow threat actors to gain access to sensitive systems and execute remote code.

More recently, in August, Darktrace identified a SaaS compromise where a threat actor logged into a customer’s VPN from an unusual IP address, following an initial email compromise. The attacker then used a separate VPN to create a new email rule designed to obfuscate the phishing campaign they would later launch.

Attack Overview

The initial attack vector in this case appeared to be through the customer’s email environment. A trusted external contact received a malicious email from another mutual contact who had been compromised and forwarded it to several of the organization’s employees, believing it to be legitimate. Attackers often send malicious emails from compromised accounts to their past contacts, leveraging the trust associated with familiar email addresses. In this case, that trust caused an external victim to unknowingly propagate the attack further. Unfortunately, an internal user then interacted with a malicious payload included in the reply section of the forwarded email.

Later the same day, Darktrace / IDENTITY detected unusual login attempts from the IP 5.62.57[.]7, which had never been accessed by other SaaS users before. There were two failed attempts prior to the successful logins, with the error messages “Authentication failed due to flow token expired” and “This occurred due to 'Keep me signed in' interrupt when the user was signing in.” These failed attempts indicate that the threat actor may have been attempting to gain unauthorized access using stolen credentials or exploiting session management vulnerabilities. Furthermore, there was no attempt to use multi-factor authentication (MFA) during the successful login, suggesting that the threat actor had compromised the account’s credentials.

Following this, Darktrace detected the now compromised account creating a new email rule named “.” – a telltale sign of a malicious actor attempting to hide behind an ambiguous or generic rule name.

The email rule itself was designed to archive incoming emails and mark them as read, effectively hiding them from the user’s immediate view. By moving emails to the “Archive” folder, which is not frequently checked by end users, the attacker can conceal malicious communications and avoid detection. The settings also prevent any automatic deletion of the rules or forced overrides, indicating a cautious approach to maintaining control over the mailbox without raising suspicion. This technique allows the attacker to manipulate email visibility while maintaining a façade of normality in the compromised account.

Email Rule:

  • AlwaysDeleteOutlookRulesBlob: False
  • Force: False
  • MoveToFolder: Archive
  • Name: .
  • MarkAsRead: True
  • StopProcessingRules: True

Darktrace further identified that this email rule had been created from another IP address, 95.142.124[.]42, this time located in Canada. Open-source intelligence (OSINT) sources indicated this endpoint may have been malicious [2].

Given that this new email rule was created just three minutes after the initial login from a different IP in a different country, Darktrace recognized a geographic inconsistency. By analyzing the timing and rarity of the involved IP addresses, Darktrace identified the likelihood of malicious activity rather than legitimate user behavior, prompting further investigation.

Figure 1: The compromised SaaS account making anomalous login attempts from an unusual IP address in the US, followed by the creation of a new email rule from another VPN IP in Canada.

Just one minute later, Darktrace observed the attacker sending a large number of phishing emails to both internal and external recipients.

Figure 2: The compromised SaaS user account sending a high volume of outbound emails to new recipients or containing suspicious content.

Darktrace / EMAIL detected a significant spike in inbound emails for the compromised account, likely indicating replies to phishing emails.

Figure 3: The figure demonstrates the spike in inbound emails detected for the compromised account, including phishing-related replies.

Furthermore, Darktrace identified that these phishing emails contained a malicious DocSend link. While docsend[.]com is generally recognized as a legitimate file-sharing service belonging to Dropbox, it can be vulnerable to exploitation for hosting malicious content. In this instance, the DocSend domain in question, ‘hxxps://docsend[.]com/view/h9t85su8njxtugmq’, was flagged as malicious by various OSINT vendors [3][4].

Figure 4: Phishing emails detected containing a malicious DocSend link.

In this case, Darktrace Autonomous Response was not in active mode in the customer’s environment, which allowed the compromise to escalate until their security team intervened based on Darktrace’s alerts. Had Autonomous Response been enabled during the incident, it could have quickly mitigated the threat by disabling users and inbox rules, as suggested by Darktrace as actions that could be manually applied, exhibiting unusual behavior within the customer’s SaaS environment.

Figure 5: Suggested Autonomous Response actions for this incident that required human confirmation.

Despite this, Darktrace’s Managed Threat Detection service promptly alerted the Security Operations Center (SOC) team about the compromise, allowing them to conduct a thorough investigation and inform the customer before any further damage could take place.

Conclusion

This incident highlights the role of Darktrace in enhancing cyber security through its advanced AI capabilities. By detecting the initial phishing email and tracking the threat actor's actions across the SaaS environment, Darktrace effectively identified the threat and brought it to the attention of the customer’s security team.

Darktrace’s proactive monitoring was crucial in recognizing the unusual behavior of the compromised account. Darktrace / IDENTITY detected unauthorized access attempts from rare IP addresses, revealing the attacker’s use of a VPN to hide their location.

Correlating these anomalies allowed Darktrace to prompt immediate investigation, showcasing its ability to identify malicious activities that traditional security tools might miss. By leveraging AI-driven insights, organizations can strengthen their defense posture and prevent further exploitation of compromised accounts.

Credit to Priya Thapa (Cyber Analyst), Ben Atkins (Senior Model Developer) and Ryan Traill (Analyst Content Lead)

Appendices

Real-time Detection Models

  • SaaS / Compromise / Unusual Login and New Email Rule
  • SaaS / Compromise / High Priority New Email Rule
  • SaaS / Compromise / New Email Rule and Unusual Email Activity
  • SaaS / Compromise / Unusual Login and Outbound Email Spam
  • SaaS / Compliance / Anomalous New Email Rule
  • SaaS / Compromise / Suspicious Login and Suspicious Outbound Email(s)
  • SaaS / Email Nexus / Possible Outbound Email Spam

Autonomous Response Models

  • Antigena / SaaS / Antigena Email Rule Block
  • Antigena / SaaS / Antigena Enhanced Monitoring from SaaS User Block
  • Antigena / SaaS / Antigena Suspicious SaaS Activity Block

MITRE ATT&CK Mapping

Technique Name Tactic ID Sub-Technique of

  • Cloud Accounts. DEFENSE EVASION, PERSISTENCE, PRIVILEGE ESCALATION, INITIAL ACCESS T1078.004 T1078
  • Compromise Accounts RESOURCE DEVELOPMENT T1586
  • Email Accounts RESOURCE DEVELOPMENT T1586.002 T1586
  • Internal Spearphishing LATERAL MOVEMENT T1534 -
  • Outlook Rules PERSISTENCE T1137.005 T1137
  • Phishing INITIAL ACCESS T1566 -

Indicators of Compromise (IoCs)

IoC – Type – Description

5.62.57[.]7 – Unusual Login Source

95.142.124[.]42– IP – Unusual Source for Email Rule

hxxps://docsend[.]com/view/h9t85su8njxtugmq - Domain - Phishing Link

References

[1] https://wing.security/wp-content/uploads/2024/02/2024-State-of-SaaS-Report-Wing-Security.pdf

[2] https://www.virustotal.com/gui/ip-address/95.142.124.42

[3] https://urlscan.io/result/0caf3eee-9275-4cda-a28f-6d3c6c3c1039/

[4] https://www.virustotal.com/gui/url/8631f8004ee000b3f74461e5060e6972759c8d38ea8c359d85da9014101daddb

Continue reading
About the author
Priya Thapa
Cyber Analyst
Your data. Our AI.
Elevate your network security with Darktrace AI