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April 5, 2022

How Darktrace Antigena Thwarted Cobalt Strike Attack

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05
Apr 2022
Learn how Darktrace's Antigena technology intercepted and delayed a Cobalt Strike intrusion. Discover more cybersecurity news and analyses on Darktrace's blog.

In December 2021 several CVEs[1] were issued for the Log4j vulnerabilities that sent security teams into a global panic. Threat actors are now continuously scanning external infrastructure for evidence of the vulnerability to deploy crypto-mining malware.[2] However, through December ‘21 – February ‘22, it was ransomware groups that seized the initiative.

Compromise

In January 2022, a Darktrace customer left an external-facing VMware server unpatched allowing Cobalt Strike to be successfully installed. Several IoCs indicate that Cuba Ransomware operators were behind the attack. Thanks to the Darktrace SOC service, the customer was notified of the active threat on their network, and Antigena’s Autonomous Response was able to keep the attackers at bay before encryption events took place.

Initially the VMware server breached two models relating to an anomalous script download and a new user agent both connecting via HTTP. As referenced in an earlier Darktrace blog, both of these models had been seen in previous Log4j exploits. As with all Darktrace models however, the model deck is not designed to detect only one exploit, infection variant, or APT.

Figure 1: Darktrace models breaching due to the malicious script download

Analyst investigation

A PCAP of the downloaded script showed that it contained heavily obfuscated JavaScript. After an OSINT investigation a similar script was uncovered which likely breached the same Yara rules.

Figure 2: PCAP of the Initial HTTP GET request for the Windows Script component

Figure 3: PCAP of the initial HTTP response containing obfuscated JavaScript

Figure 4: A similar script that has been observed installing additional payloads after an initial infection[3]

While not an exact match, this de-obfuscated code shared similarities to those seen when downloading other banking trojans.

Having identified on the Darktrace UI that this was a VMware server, the analyst isolated the incoming external connections to the server shortly prior to the HTTP GET requests and was able to find an IP address associated with Log4j exploit attempts.

Figure 5: Advanced Search logs showing incoming SSL connections from an IP address linked to Log4j exploits

Through Advanced Search the analyst identified spikes shortly prior and immediately after the download. This suggested the files were downloaded and executed by exploiting the Log4j vulnerability.

Antigena response

Figure 6: AI Analyst reveals both the script downloads and the unusual user agent associated with the connections

Figure 7: Antigena blocked all further connections to these endpoints following the downloads

Cobalt Strike

Cobalt Strike is a popular tool for threat actors as it can be used to perform a swathe of MITRE ATT&CK techniques. In this case the threat actor attempted command and control tactics to pivot through the network, however, Antigena responded promptly when the malware attempted to communicate with external infrastructure.

On Wednesday January 26, the DNS beacon attempted to connect to malicious infrastructure. Antigena responded, and a Darktrace SOC analyst issued an alert.

Figure 8: A Darktrace model detected the suspicious DNS requests and Antigena issued a response

The attacker changed their strategy by switching to a different server “bluetechsupply[.]com” and started issuing commands over TLS. Again, Darktrace detected these connections and AI Analyst reported on the incident (Figure 9, below). OSINT sources subsequently indicated that this destination is affiliated with Cobalt Strike and was only registered 14 days prior to this incident.

Figure 9: AI Analyst summary of the suspicious beaconing activity

Simultaneous to these connections, the device scanned multiple internal devices via an ICMP scan and then scanned the domain controller over key TCP ports including 139 and 445 (SMB). This was followed by an attempt to write an executable file to the domain controller. While Antigena intervened in the file write, another Darktrace SOC analyst was issuing an alert due to the escalation in activity.

Figure 10: AI Analyst summary of the .dll file that Antigena intercepted to the Windows/temp directory of the domain controller

Following the latest round of Antigena blocks, the threat actor attempted to change methods again. The VMware server utilised the Remote Access Tool/Trojan NetSupport Manager in an attempt to install further malware.

Figure 11: Darktrace reveals the attacker changing tactics

Despite this escalation, Darktrace yet again blocked the connection.

Perhaps due to an inability to connect to C2 infrastructure, the attack stopped in its tracks for around 12 hours. Thanks to Antigena and the Darktrace SOC team, the security team had been afforded time to remediate and recover from the active threat in their network. Interestingly, Darktrace detected a final attempt at pivoting from the machine, with an unusual PowerShell Win-RM connection to an internal machine. The modern Win-RM protocol typically utilises port 5985 for HTTP connections however pre-Windows 7 machines may use Windows 7 indicating this server was running an old OS.

Figure 12: Darktrace detects unusual PowerShell usage

Cuba Ransomware

While no active encryption appears to have taken place for this customer, a range of IoCs were identified which indicated that the threat actor was the group being tracked as UNC2596, the operators of Cuba Ransomware.[4]

These IoCs include: one of the initially dropped files (komar2.ps1,[5] revealed by AI Analyst in Figure 6), use of the NetSupport RAT,[6] and Cobalt Strike beaconing.[7] These were implemented to maintain persistence and move laterally across the network.

Cuba Ransomware operators prefer to exfiltrate data to their beacon infrastructure rather than using cloud storage providers, however no evidence of upload activity was observed on the customer’s network.

Concluding thoughts

Unpatched, external-facing VMware servers vulnerable to the Log4j exploit are actively being targeted by threat actors with the aim of ransomware detonation. Without using rules or signatures, Darktrace was able to detect all stages of the compromise. While Antigena delayed the attack, forcing the threat actor to change C2 servers constantly, the Darktrace analyst team relayed their findings to the security team who were able to remediate the compromised machines and prevent a final ransomware payload from detonating.

For Darktrace customers who want to find out more about Cobalt Strike, refer here for an exclusive supplement to this blog.

‍

Appendix

Darktrace model detections

Initial Compromise:

  • Device / New User Agent To Internal Server
  • Anomalous Server Activity / New User Agent from Internet Facing System
  • Experimental / Large Number of Suspicious Successful Connections

Breaches from Critical Devices / DC:

  • Device / Large Number of Model Breaches
  • Antigena / Network / External Threat / Antigena File then New Outbound Block
  • Device / SMB Lateral Movement
  • Experimental / Unusual SMB Script Write V2
  • Compliance / High Priority Compliance Model Breach
  • Anomalous Server Activity / Anomalous External Activity from Critical Network Device
  • Experimental / Possible Cobalt Strike Server IP V2

Lateral Movement:

  • Antigena / Network / Insider Threat / Antigena Internal Anomalous File Activity
  • Compliance / SMB Drive Write
  • Anomalous File / Internal / Executable Uploaded to DC
  • Experimental / Large Number of Suspicious Failed Connections
  • Compromise / Suspicious Beaconing Behaviour
  • Antigena / Network / Significant Anomaly / Antigena Breaches Over Time Block
  • Antigena / Network / External Threat / Antigena Suspicious Activity Block
  • Anomalous Connection / High Volume of Connections to Rare Domain
  • Antigena / Network / Significant Anomaly / Antigena Enhanced Monitoring from Server Block

Network Scan Activity:

  • Device / Suspicious SMB Scanning Activity
  • Experimental / Network Scan V2
  • Device / ICMP Address Scan
  • Experimental / Possible SMB Scanning Activity
  • Experimental / Possible SMB Scanning Activity V2
  • Antigena / Network / Insider Threat / Antigena Network Scan Block
  • Device / Network Scan
  • Compromise / DNS / Possible DNS Beacon
  • Device / Internet Facing Device with High Priority Alert
  • Antigena / Network / Significant Anomaly / Antigena Enhanced Monitoring from Server Block

DNS / Cobalt Strike Activity:

  • Experimental / Possible Cobalt Strike Server IP
  • Experimental / Possible Cobalt Strike Server IP V2
  • Antigena / Network / External Threat / Antigena File then New Outbound Block
  • Antigena / Network / External Threat / Antigena Suspicious File Block
  • Anomalous Connection / New User Agent to IP Without Hostname
  • Anomalous File / Script from Rare External Location

MITRE ATT&CK techniques observed

IoCs

Thanks to Brianna Leddy, Sam Lister and Marco Alanis for their contributions.

Footnotes

1.

https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2021-44228
https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2021-44530
https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2021-45046
https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2021-4104

2. https://www.toolbox.com/it-security/threat-reports/news/log4j-vulnerabilities-exploitation-attempts

3. https://twitter.com/ItsReallyNick/status/899845845906071553

4. https://www.mandiant.com/resources/unc2596-cuba-ransomware

5. https://www.ic3.gov/Media/News/2021/211203-2.pdf

6. https://threatpost.com/microsoft-exchange-exploited-cuba-ransomware/178665/

7. https://www.bleepingcomputer.com/news/security/microsoft-exchange-servers-hacked-to-deploy-cuba-ransomware/

8. https://gist.github.com/blotus/f87ed46718bfdc634c9081110d243166

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
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January 2, 2025

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Inside the SOC

A Snake in the Net: Defending Against AiTM Phishing Threats and Mamba 2FA

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What are Adversary-in-the-Middle (AiTM) phishing kits?

Phishing-as-a-Service (PhaaS) platforms have significantly lowered the barriers to entry for cybercriminals, enabling a new wave of sophisticated phishing attacks. Among the most concerning developments in this landscape is the emergence of Adversary-in-the-Middle (AiTM) phishing kits, which enhance traditional phishing tactics by allowing attackers to intercept and manipulate communications in real-time. The PhaaS marketplace offers a wide variety of innovative capabilities, with basic services starting around USD 120 and more advanced services costing around USD 250 monthly [1].

These AiTM kits are designed to create convincing decoy pages that mimic legitimate login interfaces, often pre-filling user information to increase credibility. By acting as a man-in-the-middle, attackers can harvest sensitive data such as usernames, passwords, and even multi-factor authentication (MFA) tokens without raising immediate suspicion. This capability not only makes AiTM attacks more effective but also poses a significant challenge for cybersecurity defenses [2].

Mamba 2FA is one such example of a PhaaS strain with AiTM capabilities that has emerged as a significant threat to users of Microsoft 365 and other enterprise systems. Discovered in May 2024, Mamba 2FA employs advanced AiTM tactics to bypass MFA, making it particularly dangerous for organizations relying on these security measures.

What is Mamba 2FA?

Phishing Mechanism

Mamba 2FA employs highly convincing phishing pages that closely mimic legitimate Microsoft services like OneDrive and SharePoint. These phishing URLs are crafted with a specific structure, incorporating Base64-encoded parameters. This technique allows attackers to tailor the phishing experience to the targeted organization, making the deception more effective. If an invalid parameter is detected, users are redirected to a benign error page, which helps evade automated detection systems [5].

‍

Figure 1: Phishing page mimicking the Microsoft OneDrive service.

Real-Time Communication

A standout feature of Mamba 2FA is its use of the Socket.IO JavaScript library. This library facilitates real-time communication between the phishing page and the attackers' backend servers. As users input sensitive information, such as usernames, passwords, and MFA tokens on the phishing site, this data is immediately relayed to the attackers, enabling swift unauthorized access [5].

Multi-Factor Authentication Bypass

Mamba 2FA specifically targets MFA methods that are not resistant to phishing, such as one-time passwords (OTPs) and push notifications. When a user enters their MFA token, it is captured in real-time by the attackers, who can then use it to access the victim's account immediately. This capability significantly undermines traditional security measures that rely on MFA for account protection.

Infrastructure and Distribution

The platform's infrastructure consists of two main components: link domains and relay servers. Link domains handle initial phishing attempts, while relay servers are responsible for stealing credentials and completing login processes on behalf of the attacker. The relay servers are designed to mask their IP addresses by using proxy services, making it more difficult for security systems to block them [3].

Evasion Techniques

To evade detection by security tools, Mamba 2FA employs several strategies:

  • ‍Sandbox Detection: The platform can detect if it is being analyzed in a sandbox environment and will redirect users to harmless pages like Google’s 404 error page.‍
  • Dynamic URL Generation: The URLs used in phishing attempts are frequently rotated and often short-lived to avoid being blacklisted by security solutions.‍
  • HTML Attachments: Phishing emails often include HTML attachments that appear benign but contain hidden JavaScript that redirects users to the phishing page [5].

Darktrace’s Coverage of Mamba 2FA

Starting in July 2024, the Darktrace Threat Research team detected a sudden rise in Microsoft 365 customer accounts logging in from unusual external sources. These accounts were accessed from an anomalous endpoint, 2607:5500:3000:fea[::]2, and exhibited unusual behaviors upon logging into Software-as-a-Service (SaaS) accounts. This activity strongly correlates with a phishing campaign using Mamba 2FA, first documented in late June 2024 and tracked as Mamba 2FA by Sekoia [2][3].

Darktrace / IDENTITY  was able to identify the initial stages of the Mamba 2FA campaign by correlating subtle anomalies, such as unusual SaaS login locations. Using AI based on peer group analysis, it detected unusual behavior associated with these attacks. By leveraging Autonomous Response actions, Darktrace was able to neutralize these threats in every instance of the campaign detected.

On July 23, a SaaS user was observed logging in from a rare ASN and IP address, 2607:5500:3000:fea::2, originating from the US and successfully passed through MFA authentication.

Figure 2: Model Alert Event Log showing Darktrace’s detection of a SaaS user mailbox logging in from an unusual source it correlates with Mamba 2FA relay server.

Almost an hour later, the SaaS user was observed logging in from another suspicious IP address, 45.133.172[.]86, linked to ASN AS174 COGENT-174. This IP, originating from the UK, successfully passed through MFA validation.

Following this unusual access, the SaaS user was notably observed reading emails and files that could contain sensitive payment and contract information. This behavior suggests that the attacker may have been leveraging contextual information about the target to craft further malicious phishing emails or fraudulent invoices. Subsequently, the user was detected creating a new mailbox rule titled 'fdsdf'. This rule was configured to redirect emails from a specific domain to the 'Deleted Items' folder and automatically mark them as read.

Implications of Unusual Email Rules

Such unusual email rule configurations are a common tactic employed by attackers. They often use these rules to automatically forward emails containing sensitive keywords—such as "invoice”, "payment", or "confidential"—to an external address. Additionally, these rules help conceal malicious activities, keeping them hidden from the target and allowing the attacker to operate undetected.

Figure 3: The model alert “SaaS / Compliance / Anomalous New Email Rule,” pertaining to the unusual email rule created by the SaaS user named ‘fdsdf’.

Blocking the action

A few minutes later, the SaaS user from the unusual IP address 45.133.172[.]86 was observed attempting to send an email with the subject “RE: Payments.” Subsequently, Darktrace detected the user engaging in activities that could potentially establish persistence in the compromised account, such as registering a new authenticator app. Recognizing this sequence of anomalous behaviors, Darktrace implemented an Autonomous Response inhibitor, disabling the SaaS user for two hours. This action effectively contained potential malicious activities, such as the distribution of phishing emails and fraudulent invoices, and gave the customer’s security team the necessary time to conduct a thorough investigation and implement appropriate security measures.

Figure 4: Device Event Log displaying Darktrace’s Autonomous Response taking action by blocking the SaaS account.
Figure 5: Darktrace / IDENTITY highlighting the 16 model alerts that triggered during the observed compromise.

In another example from mid-July, similar activities related to the campaign were observed on another customer network. A SaaS user was initially detected logging in from the unusual external endpoint 2607:5500:3000:fea[::]2.

Figure 6: The SaaS / Compromise / SaaS Anomaly Following Anomalous Login model alert was triggered by an unusual login from a suspicious IP address linked to Mamba 2FA.

A few minutes later, in the same manner as demonstrated in the previous case, the actor was observed logging in from another rare endpoint, 102.68.111[.]240. However, this time it was from a source IP located in Lagos, Nigeria, which no other user on the network had been observed connecting from. Once logged in, the SaaS user updated the settings to "User registered Authenticator App with Notification and Code," a possible attempt to maintain persistence in the SaaS account.

Figure 7: Darktrace / IDENTITY highlighted the regular locations for the SaaS user. The rarity scores associated with the Mamba 2FA IP location and another IP located in Nigeria were classified as having very low regularity scores for this user.

Based on unusual patterns of user behavior, a Cyber AI Analyst Incident was also generated, detailing all potential account hijacking activities. Darktrace also applied an Autonomous Response action, disabling the user for over five hours. This swift action was crucial in preventing further unauthorized access, potential data breaches and further implications.

Figure 8: Cyber AI Analyst Incident detailing the unusual activities related to the SaaS account hijacking.

Since the customer had subscribed to Darktrace Security Operations Centre (SOC) services, Darktrace analysts conducted an additional human investigation confirming the account compromise.

How Darktrace Combats Phishing Threats

The initial entry point for Mamba 2FA account compromises primarily involves phishing campaigns using HTML attachments and deceptive links. These phishing attempts are designed to mimic legitimate Microsoft services, such as OneDrive and SharePoint, making them appear authentic to unsuspecting users. Darktrace / EMAIL leverages multiple capabilities to analyze email content for known indicators of phishing. This includes looking for suspicious URLs, unusual attachments (like HTML files with embedded JavaScript), and signs of social engineering tactics commonly used in phishing campaigns like Mamba 2FA. With these capabilities, Darktrace successfully detected Mamba 2FA phishing emails in networks where this tool is integrated into the security layers, consequently preventing further implications and account hijacks of their users.

Mamba 2FA URL Structure and Domain Names

The URL structure used in Mamba 2FA phishing attempts is specifically designed to facilitate the capture of user credentials and MFA tokens while evading detection. These phishing URLs typically follow a pattern that incorporates Base64-encoded parameters, which play a crucial role in the operation of the phishing kit.

The URLs associated with Mamba 2FA phishing pages generally follow this structure [6]:

https://{domain}/{m,n,o}/?{Base64 string}

Below are some potential Mamba 2FA phishing emails, with the Base64 strings already decoded, that were classified as certain threats by Darktrace / EMAIL. This classification was based on identifying multiple suspicious characteristics, such as HTML attachments containing JavaScript code, emails from senders with no previous association with the recipients, analysis of redirect links, among others. These emails were autonomously blocked from being delivered to users' inboxes.

Figure 9: Darktrace / EMAIL highlighted a possible phishing email from Mamba 2FA, which was classified as a 100% anomaly.
Figure 10: Darktrace / EMAIL highlighted a URL that resembles the characteristics associated with Mamba 2FA.

Conclusion

The rise of PhaaS platforms and the advent of AiTM phishing kits represent a concerning evolution in cyber threats, pushing the boundaries of traditional phishing tactics and exposing significant vulnerabilities in current cybersecurity defenses. The ability of these attacks to effortlessly bypass traditional security measures like MFA underscores the need for more sophisticated, adaptive strategies to combat these evolving threats.

By identifying and responding to anomalous activities within Microsoft 365 accounts, Darktrace not only highlights the importance of comprehensive monitoring but also sets a new standard for proactive threat detection. Furthermore, the autonomous threat response capabilities and the exceptional proficiency of Darktrace / EMAIL in intercepting and neutralizing sophisticated phishing attacks illustrate a robust defense mechanism that can effectively safeguard users and maintain the integrity of digital ecosystems.

Credit to Patrick Anjos (Senior Cyber Analyst) and Nahisha Nobregas (Senior Cyber Analyst)

Appendices

Darktrace Model Detections

  • SaaS / Access / M365 High Risk Level Login
  • SaaS / Access / Unusual External Source for SaaS Credential Use
  • SaaS / Compromise / Login From Rare Endpoint While User Is Active
  • SaaS / Compliance / M365 Security Information Modified
  • SaaS / Compromise / Unusual Login and New Email Rule
  • SaaS / Email Nexus / Suspicious Internal Exchange Activity
  • SaaS / Compliance / Anomalous New Email Rule
  • SaaS / Email Nexus / Possible Outbound Email Spam
  • SaaS / Compromise / Unusual Login and Account Update
  • SaaS / Compromise / SaaS Anomaly Following Anomalous Login
  • SaaS / Compliance / M365 Security Information Modified
  • SaaS / Compromise / Login From Rare Endpoint While User Is Active
  • SaaS / Compromise / Unusual Login, Sent Mail, Deleted Sent
  • SaaS / Unusual Activity / Multiple Unusual SaaS Activities
  • SaaS / Email Nexus / Unusual Login Location Following Link to File Storage
  • SaaS / Unusual Activity / Multiple Unusual External Sources For SaaS Credential
  • IaaS / Compliance / Uncommon Azure External User Invite
  • SaaS / Compliance / M365 External User Added to Group
  • SaaS / Access / M365 High Risk Level Login
  • SaaS / Compliance / M365 Security Information Modified
  • SaaS/ Unusual Activity / Unusual MFA Auth and SaaS Activity
  • SaaS / Compromise / Unusual Login and Account Update

Cyber AI Analyst Incidents:

  • Possible Hijack of Office365 Account
  • Possible Hijack of AzureActiveDirectory Account
  • Possible Unsecured Office365 Resource

List of Indicators of Compromise (IoCs)

IoC       Type    Description + Confidence

2607:5500:3000:fea[::]2 - IPv6 - Possible Mamba 2FA relay server

2607:5500:3000:1cab:[:]2 - IPv6 - Possible Mamba 2FA relay server

References

1.     https://securityaffairs.com/136953/cyber-crime/caffeine-phishing-platform.html

2.     https://any.run/cybersecurity-blog/analysis-of-the-phishing-campaign/

3.     https://www.bleepingcomputer.com/news/security/new-mamba-2fa-bypass-service-targets-microsoft-365-accounts/

4.     https://cyberinsider.com/microsoft-365-accounts-targeted-by-new-mamba-2fa-aitm-phishing-threat/

5.     https://blog.sekoia.io/mamba-2fa-a-new-contender-in-the-aitm-phishing-ecosystem/

MITRE ATT&CK Mapping

Tactic – Technique

DEFENSE EVASION, PERSISTENCE, PRIVILEGE ESCALATION, INITIAL ACCESS - Cloud Accounts

DISCOVERY - Cloud Service Dashboard

RESOURCE DEVELOPMENT - Compromise Accounts

CREDENTIAL ACCESS - Steal Web Session Cookie

PERSISTENCE - Account Manipulation

PERSISTENCE - Outlook Rules

RESOURCE DEVELOPMENT - Email Accounts

INITIAL ACCESS - Phishing

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About the author
Patrick Anjos
Senior Cyber Analyst

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December 19, 2024

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Darktrace Recognized in the Gartner® Magic Quadrant™ for Email Security Platforms

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Darktrace has been recognized in the first ever Gartner Magic Quadrant for Email Security Platforms (ESP).  As a Challenger, we have been recognized based on our Ability to Execute and Completeness of Vision.

The Gartner Magic Quadrant for Email Security is designed to help organizations evaluate which email security solutions might be the best fit for their needs by providing a visual representation of the market vendors and the strengths and cautions of different vendors. We encourage our customers to read the full report to get the complete picture.

Darktrace / EMAIL has a unique AI approach to identifying threats, including NLP and behavioral analysis, instead of traditional security measures like signatures and sandboxing – providing protection against advanced attacks like Business Email Compromise (BEC) and spear phishing. We believe our AI-first approach delivers high-quality solutions that our customers trust, allowing them to stay ahead of sophisticated threats that other tools miss.  

We’re proud of Darktrace’s rapid growth, geographic scale, and ability to execute effectively in the email security market, which reflect our commitment to delivering high-quality, reliable solutions that meet the evolving needs of our customers.

What do we believe makes Darktrace the fastest growing email security solution on the market?

An AI-first approach to innovation: Catching the threats others miss

As one of the founders of the ICES category, Darktrace has a long history of innovation, backed by over 200 patents. While other email security solutions are only just starting to apply machine learning (ML) techniques to outdated methods like signature analysis, reputation lists, and sandboxing, Darktrace has redefined the approach to email threat detection with its pioneering AI-driven anomaly detection engine.

Traditional ESPs often miss advanced threats because they rely on rules and signatures that focus on payloads and blindly trust known sources. This approach requires constant updates and frequently fails to detect threats like Business Email Compromise and Spear Phishing. In contrast, Darktrace / EMAIL uses advanced anomaly detection to identify the most sophisticated threats by focusing on unusual patterns and behaviors. This innovative approach has consistently delivered superior detection, stopping on average 58% of the threats that other solutions in the security stack miss.1

But our AI-first approach doesn’t stop at the inbox. At Darktrace, we transcend the limitations of traditional email security by leveraging a platform that unifies insights across multiple domains, providing robust protection against multi-domain threats. Our award-winning solutions defend the most popular attack vectors, including email, messaging, network, and identity protection. By combining signals from all domains, we establish unique behavioral profiles for each device and user, significantly enhancing detection precision.  

This pioneering approach has led to introducing industry-first advancements like QR code analysis and automated incident investigations, alongside game-changing functionality including:

  • Microsoft Teams security with advanced messaging analysis: The ability to identify critical early phishing and insider threats across both email and Microsoft Teams messaging.  
  • AI analyst narratives for improved end user reporting: that reduces phishing investigations by 60% by exposing unique narratives that provide the context of each received email and give feedback to each employee as they interact with their mail.2
  • Mailbox Security Assistant: to perform advanced behavioral browser analysis and stop malicious links within webpages, detecting and remediating 70% more malicious phishing links than traditional tools.3  
  • AI based, autonomous data loss prevention: to immediately secure your organization from misdirected emails, insider threats, and data loss—both classified and unclassified- without any administrative overhead.

Customer trust that fuels exponential growth

With almost 5,000 customers in under 5 years, we've doubled the growth rate of other vendors in the email security market. Our rapid market penetration, fueled by customer satisfaction and pioneering technology, showcases our revolutionary approach and sets new industry standards. 

Darktrace’s exceptional customer retention is fueled by an unparalleled customer experience, extensive regional support, dedicated account teams, and cutting-edge scalable technology. We pride ourselves on having a global network with local expertise, consisting of 110 worldwide offices which provide local language and technical support to offer multilingual, in-house assistance to our customer base.

Check it out – Darktrace / EMAIL has the highest percentage of 5-star ratings with a 4.8 rating on Gartner® Peer Insights™.4

Supporting every stage of your email security journey

Darktrace / EMAIL supports your security maturity journey, from first time security buyers to mature security stacks looking to augment their existing ESPs – by handling advanced threats without extensive tuning. And unlike other solutions that create a siloed and parallel solution, it works harmoniously with native email providers to create a modern email security stack. That’s why Darktrace performs well with first-time email security buyers and has strong renewal rates.

Integrating with Microsoft and Google via API, we replace traditional Secure Email Gateways (SEGs) with a modern, comprehensive email security stack. By combining approaches, our solution merges attack-centric analysis, which learns attack patterns and threat intelligence, with a business-centric approach that understands user behavior and inbox activity to deliver a unified stack that defends the entire threat spectrum – leading Darktrace to be recognized as Microsoft Partner of the year UK 2024.  

Our user-friendly, self-learning AI solution requires minimal tuning and deployment, making it perfect for customers looking for a highly usable but lightly configurable solution that will accompany them throughout their lifetime as they mature their email security stack in line with the evolving threat landscape.

Learn more

Get complimentary access to the full Gartner® Magic Quadrant™ for Email Security Platforms here.

To learn more about Darktrace / EMAIL or to get a free demo, check out the product hub.

References

1 From September 1 – December 31 2023, 58% of the phishing emails analyzed by Darktrace / EMAIL had already passed through native spam filtering and email security controls. (Darktrace End of Year Threat Report 2023)

2 When customers deployed the Darktrace / EMAIL Outlook Add-in there was a 60% decrease in incorrectly reported phishing emails. Darktrace Internal Research, 2024

3 Once a user reports phishing that contains a link, an automated second level triage engages our link analysis infrastructure expanding the signals analyzed. Darktrace Internal Research, 2024

4 Based on 252 reviews as of 19th December 2024

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About the author
Carlos Gray
Product Manager
Your data. Our AI.
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