Press Release
Updated statement regarding LockBit claims
We have completed a thorough security investigation following yesterday’s tweets by LockBit claiming they had compromised Darktrace’s internal systems. We can confirm that there has been no compromise of our systems or any of our affiliate systems. Our service to our customers remains uninterrupted and is operating as normal and no further action is required.
Press Release
Statement regarding LockBit claims
Earlier this morning we became aware of tweets from LockBit, the cyber-criminal gang, claiming that they had compromised Darktrace’s internal security systems and had accessed our data. Our security teams have run a full review of our internal systems and can see no evidence of compromise. None of the LockBit social media posts link to any compromised Darktrace data. We will continue to monitor the situation extremely closely, but based on our current investigations we are confident that our systems remain secure and all customer data is fully protected.
Press Release
Darktrace Launches Managed Detection & Response Service to Bolster Security Operations
- New MDR service combines AI-powered threat containment with 24/7 human expert support
Darktrace, a global leader in cybersecurity AI, today announces the launch of its new service offering, Darktrace Managed Detection & Response (MDR). The service combines its best-in-class detection and response capabilities spanning across the enterprise, with the expertise of its global analyst team. This powerful combination augments internal security teams with AI-powered threat containment and expert alert management across Darktrace environments, allowing them to focus resources on more strategic security efforts, like improving cyber resilience.
Over 40% of security leaders cite enhancing and optimizing technology and processes in the security operations center (SOC) as a top priority for improving defenses against the rise of AI powered threats according to the Darktrace State of AI Cybersecurity 2024 report. As a leader in applying AI to the challenge of cybersecurity, Darktrace has transformed security operations for thousands of customers for more than a decade. Building upon this expertise Darktrace introduced its MDR service in March 2024, empowering customers to maximize the benefits of effective human-AI collaboration. The service offers customers expanded hands-on analyst support with 24/7 managed detection and response, featuring SOC investigation and action on Darktrace alerts, across network, cloud, operational technology (OT), endpoints and software-as-a-service (SaaS) applications.
With MDR, Darktrace’s SOC team will monitor customer environments for high priority alerts indicative of an attack, conduct investigations to alert customers of potentially severe incidents and begin initial triage with human engagement on the AI’s actions. The SOC will carefully review the response measures the autonomous AI has taken and subsequently take proactive steps on behalf of the customer to contain threats, which may include extending or escalating response actions. By doing so, the SOC buys valuable time for internal teams to prepare for engagement while also gathering essential context for effective remediation efforts.
Darktrace’s existing global SOC team comprised of 100+ world-class cybersecurity analysts support the service, offering a breadth of real-time knowledge, threat analysis and containment expertise, and extensive field experience. Darktrace’s SOC offers 24/7 support, utilizing a follow-the-sun model with operations headquartered in the United Kingdom, United States and Singapore, to ensure analysts are available and ready to support around-the-clock.
The service builds upon Darktrace’s leadership and expertise with best-in-class detection and response capabilities. The Darktrace ActiveAI Security Platform utilizes its unique self-learning AI engine to detect known, unknown, and novel threats in real-time and provide an autonomous response to contain active threats without disrupting business operations. However, high-priority threats often require humans to engage and make decisions following the initial containment. Darktrace Managed Detection & Response now enables the Darktrace SOC to immediately step in, conduct the initial triage, and gather context for internal teams, buying them added time to coordinate an effective response to remove the threat. Additional features and benefits of Darktrace Managed Detection & Response include:
- Expansive coverage across network, cloud, OT, endpoints, or SaaS applications offering one of the broadest vendor MDR services available today.
- Unlimited access to Darktrace’s analyst team providing 24/7 support for expert assistance during live threat investigations or even day-to-day operations.
- Semi-annual operational efficiency reports featuring consultancy insight with objectives and recommendations for optimizing and tuning deployments for maximum operational efficiency, and suggestions on improving overall cybersecurity hygiene.
- Quarterly analyst MDR reviews ensuring deployments are reaching their full potential, with tailored advice on streamlining workflows, model optimization and custom use cases.
- Regular MDR service reports summarizing all alerts raised as well as those resolved by Darktrace’s SOC for full transparency of service.
“As cyberthreats become more sophisticated and frequent, organizations are looking for ways to help improve their security outcomes without adding to their team’s existing workloads,” said Denise Walter, Chief Revenue Officer, Darktrace. “Our AI-powered MDR service gives our customers added peace of mind that a Darktrace human expert is monitoring their environment 24/7 to keep them protected. Darktrace Managed Detection & Response brings not only the power of our technology, but the power of our people directly into our customers’ environments.”
Darktrace Managed Detection & Response is available now to customers using Darktrace DETECT™ and RESPOND™, across Network, Cloud, OT, Endpoints, or SaaS applications. Darktrace partners can re-sell the service, helping to deliver added value for customers with a complementary offering for their existing portfolio.
“At Grove, we are excited to partner with Darktrace to offer their Managed Detection & Response (MDR) service to our clients. This collaboration seamlessly integrates our services and together, Darktrace's MDR service and our dSOC service, offer unparalleled security through skilled analysis and consistent oversight," said James Vintin, CEO at Grove Group, a global partner, reseller and distributor focused on defending customers with advanced cybersecurity solutions. “Combining Darktrace's 24/7 AI-driven threat containment and immediate intervention with Grove's proactive daily analysis, Indicator of Compromise reports, and continuous customer interaction ensures that potential threats are promptly identified and addressed. Our partnership enhances our clients' overall security posture and delivers the best of both worlds: immediate and long-term protection against evolving cyber threats.”
To learn more about Darktrace Managed Detection & Response, register for the upcoming webinar on June 6th at 2pm BST, 3pm AEST, or 3pm ET.
ABOUT DARKTRACE
Darktrace (DARK.L), a global leader in cybersecurity artificial intelligence, is on a mission to free the world from cyber disruption. Breakthrough innovations from our R&D teams in Cambridge, UK, and The Hague, Netherlands have resulted in over 175 patent applications filed. Rather than study historic attacks, Darktrace's technology continuously learns and updates its knowledge of your business data and applies that understanding to help transform security operations to a state of proactive cyber resilience. The Darktrace ActiveAI Security Platform™ provides a full lifecycle approach to cyber resilience that can autonomously spot and respond to known and unknown in progress threats within seconds across the entire organization, including cloud, apps, email, endpoint, network and operational technology (OT). Darktrace, which listed on the London Stock Exchange in 2021, employs over 2,300 people around the world and protects over 9,400 customers globally from advanced cyber threats. To learn more, visit https://darktrace.com/.
Darktrace Launches Managed Detection & Response Service to Bolster Security Operations
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Darktrace named a Challenger in first Gartner® Magic Quadrant™ for Email Security Platforms · Evaluated on Completeness of Vision and Ability to Execute Darktrace, a global leader in AI for cybersecurity,today announces that Darktrace / EMAIL™, has been recognized in thefirst ever Gartner Magic Quadrant™ for Email Security Platforms (ESP) as a Challenger. Chris Kozup, Chief Marketing Officer, Darktrace, said of therecognition: “We are extremely proud to have been recognized in the first MagicQuadrant for ESP. We believe the factthat wehave seen such wide scale adoption is testament to the unique way in which wedevelop products to keep our customers safe from even the most sophisticated emailcompromises. We believe our placement reaffirms our dedication to deliveringexceptional customer service, and innovations that safeguard against the emailchallenges of today—and tomorrow.” Darktrace customers consistently acknowledge its exceptional customersupport, delivered by an award-winning[1]service team. Darktrace has the highest percentage of 5-star ratings with a 4.8rating on Gartner® Peer Insights™ out of 249 reviews as on[MW1] 19th December. We feel this unwavering commitment to customersatisfaction is evident in strong renewal rates and accelerated growth inDarktrace / EMAIL over the past few years, gaining almost 5,000 customers sinceits launch in 2019. Darktrace / EMAIL, one of the fastest-growing emailsecurity products on the market, is built on Darktrace’s unique Self-LearningAI, a multi-layered AI engine that leverages different types of AI includingNLP and behavioral analysis to detect threats, instead of traditional securitymeasures such as signatures and sandboxing. This approach enables Darktrace todetect and stop threats like business email compromise attacks and noveltechniques, including some 56% of which passed through customers’ other emailsecurity layers. This pioneering approach has enabled Darktrace to introduce industry-leadingcapabilities such as QR code analysis and automated incident investigations, alongsidedifferentiated functionality to help teams add new depth to their emailsecurity, including: Account take over and Lateral mail account compromise protection. Contributing yet another layer to the AI behavioural profile for each user, security teams can now spot early symptoms of account compromise or malicious insiders before a link or attachment payload is sent, and exfiltration occur Microsoft Teams security with advanced messaging analysis: Advancing beyond simple text analysis to behavioral and natural language content analysis that tracks context across both email and instant messaging to identify the approximately 38% of phishing, sophisticated social engineering and novel insider threats other solutions fail to capture · Drastically improveend user reporting with Cyber AI Analyst narratives: Real-time awareness training capabilities reduce falsepositives in phishing investigations by up to 60% by providing context specificanalysis of each received email to each employee as they interact with their mail.· MailboxSecurity Assistant to increase security team operational efficiency: All forms ofsecondary investigations can now automatically perform advanced behavioralbrowser analysis and stop malicious links within webpages, reducing manualeffort of security analysts to detecting phishing links, and allowing them to remediateup to 70% more malicious phishing links than before.· AI based,autonomous data loss prevention: to immediately protect organizations from misdirected emails,insider threats, and data loss—both classified and unclassified – using userbehavior and dynamic content analysis to determine sensitivity, removing administrativeoverhead from manual expressions and labeling.Marco Cavallo, IT Manager at Darktrace / EMAIL customer Arpa Industries comments:“During the POV, Darktrace / EMAIL showed how specific attacks weresurgically blocked. We realized that other tools wouldn’t have detected thesethreats.” Darktrace / EMAIL is part of Darktrace’s ActiveAI Security Platform™,offering network, cloud, endpoint, identity and operational technologyprotection from a single shared architecture, all built on Darktrace’s uniqueAI engine – providing a strong, integrated approach to threat prevention,detection and response across an organization’s entire digital footprint. Darktrace’s global presence supports a diverse and varied customer base,and adapts proactively to customer pain points of all kinds. Darktrace’sadaptability across all market segments, from SMBs to large enterprisessupports both first time email security buyers and mature email securitystacks. It is able to meet varied security needs with lower setuprequirements, includes capability for advanced depth in configuration and,particularly for mature organizations, can augment existing security providerswith additional protections. Download the fullMagic Quadrant for Email Security Platforms here Resources:· Read more onthe Darktrace Blog· Read more abouthow business email compromise attacks are evolving on The Inference Gartner disclaimersGartner, Magic Quadrant for EmailSecurity Platforms, Max Taggett, Nikul Patel, Franz Hinner, Deepak Mishra, 16December 2024 GARTNER is a registered trademarkand service mark of Gartner and Magic Quadrant and Peer Insights are aregistered trademark, of Gartner, Inc. and/or its affiliates in the U.S. andinternationally and are used herein with permission. All rights reserved.
Gartner Peer Insights content consists of the opinions of individual endusers based on their own experiences with the vendors listed on the platform,should not be construed as statements of fact, nor do they represent the viewsof Gartner or its affiliates. Gartner does not endorse any vendor, product orservice depicted in this content nor makes any warranties, expressed orimplied, with respect to this content, about its accuracy or completeness,including any warranties of merchantability or fitness for a particularpurpose. Gartner does not endorse any vendor,product or service depicted in its research publications and does not advisetechnology users to select only those vendors with the highest ratings or otherdesignation. Gartner research publications consist of the opinions of Gartner’sresearch organization and should not be construed as statements of fact.Gartner disclaims all warranties, expressed or implied, with respect to thisresearch, including any warranties of merchantability or fitness for aparticular purpose. About DarktraceDarktrace is a global leader in AI for cybersecurity that keepsorganizations ahead of the changing threat landscape every day. Founded in2013, Darktrace provides the essential cybersecurity platform protectingorganizations from unknown threats using its proprietary AI that learns fromthe unique patterns of life for each customer in real-time. The DarktraceActiveAI Security Platform™ delivers a proactive approach to cyber resiliencewith pre-emptive visibility into security posture, real-time threat detection,and autonomous response – securing the business across cloud, email,identities, operational technology, endpoints, and network. Breakthroughinnovations from our R&D teams in Cambridge, UK, and The Hague, Netherlandshave resulted in over 200 patent applications filed. Darktrace’s platform andservices are supported by over 2,400 employees around the world who protectnearly 10,000 customers across all major industries globally. To learn more,visit http://www.darktrace.com. ----
[1] Darktrace wins two Globeeawards for excellent customer service [PressRelease] [MW1]shouldthis be 'of'