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May 25, 2022

Uncovering the Sysrv-Hello Crypto-Jacking Bonet

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25
May 2022
Discover the cyber kill chain of a Sysrv-hello botnet infection in France and gain insights into the latest TTPs of the botnet in March and April 2022.

In recent years, the prevalence of crypto-jacking botnets has risen in tandem with the popularity and value of cryptocurrencies. Increasingly crypto-mining malware programs are distributed by botnets as they allow threat actors to harness the cumulative processing power of a large number of machines (discussed in our other Darktrace blogs.1 2 One of these botnets is Sysrv-hello, which in addition to crypto-mining, propagates aggressively across the Internet in a worm-like manner by trolling for Remote Code Execution (RCE) vulnerabilities and SSH worming from the compromised victim devices. This all has the purpose of expanding the botnet.

First identified in December 2020, Sysrv-hello’s operators constantly update and change the bots’ behavior to evolve and stay ahead of security researchers and law enforcement. As such, infected systems can easily go unnoticed by both users and organizations. This blog examines the cyber kill chain sequence of a Sysrv-hello botnet infection detected at the network level by Darktrace DETECT/Network, as well as the botnet’s tactics, techniques, and procedures (TTPs) in March and April 2022.

Figure 1: Timeline of the attack

Delivery and exploitation

The organization, which was trialing Darktrace, had deployed the technology on March 2, 2022. On the very same day, the initial host infection was seen through the download of a first-stage PowerShell loader script from a rare external endpoint by a device in the internal network. Although initial exploitation of the device happened prior to the installation and was not observed, this botnet is known to target RCE vulnerabilities in various applications such as MySQL, Tomcat, PHPUnit, Apache Solar, Confluence, Laravel, JBoss, Jira, Sonatype, Oracle WebLogic and Apache Struts to gain initial access to internal systems.3 Recent iterations have also been reported to have been deployed via drive-by-downloads from an empty HTML iframe pointing to a malicious executable that downloads to the device from a user visiting a compromised website.4

Initial intrusion

The Sysrv-hello botnet is distributed for both Linux and Windows environments, with the corresponding compatible script pulled based on the architecture of the system. In this incident, the Windows version was observed.

On March 2, 2022 at 15:15:28 UTC, the device made a successful HTTP GET request to a malicious IP address5 that had a rarity score of 100% in the network. It subsequently downloaded a malicious PowerShell script named ‘ldr.ps1'6 onto the system. The associated IP address ‘194.145.227[.]21’ belongs to ‘ASN AS48693 Rices Privately owned enterprise’ and had been identified as a Sysrv-hello botnet command and control (C2) server in April the previous year. 3

Looking at the URI ‘/ldr.ps1?b0f895_admin:admin_81.255.222.82:8443_https’, it appears some form of query was being executed onto the object. The question mark ‘?’ in this URI is used to delimit the boundary between the URI of the queryable object and the set of strings used to express a query onto that object. Conventionally, we see the set of strings contains a list of key/value pairs with equal signs ‘=’, which are separated by the ampersand symbol ‘&’ between each of those parameters (e.g. www.youtube[.]com/watch?v=RdcCjDS0s6s&ab_channel=SANSCyberDefense), though the exact structure of the query string is not standardized and different servers may parse it differently. Instead, this case saw a set of strings with the hexadecimal color code #b0f895 (a light shade of green), admin username and password login credentials, and the IP address ‘81.255.222[.]82’ being applied during the object query (via HTTPS protocol on port 8443). In recent months this French IP has also had reports of abuse from the OSINT community.7

On March 2, 2022 at 15:15:33 UTC, the PowerShell loader script further downloaded second-stage executables named ‘sys.exe’ and ‘xmrig.2 sver.8 9 These have been identified as the worm and cryptocurrency miner payloads respectively.

Establish foothold

On March 2, 2022 at 17:46:55 UTC, after the downloads of the worm and cryptocurrency miner payloads, the device initiated multiple SSL connections in a regular, automated manner to Pastebin – a text storage website. This technique was used as a vector to download/upload data and drop further malicious scripts onto the host. OSINT sources suggest the JA3 client SSL fingerprint (05af1f5ca1b87cc9cc9b25185115607d) is associated with PowerShell usage, corroborating with the observation that further tooling was initiated by the PowerShell script ‘ldr.ps1’.

Continual Pastebin C2 connections were still being made by the device almost two months since the initiation of such connections. These Pastebin C2 connections point to new tactics and techniques employed by Sysrv-hello — reports earlier than May do not appear to mention any usage of the file storage site. These new TTPs serve two purposes: defense evasion using a web service/protocol and persistence. Persistence was likely achieved through scheduling daemons downloaded from this web service and shellcode executions at set intervals to kill off other malware processes, as similarly seen in other botnets.10 Recent reports have seen other malware programs also switch to Pastebin C2 tunnels to deliver subsequent payloads, scrapping the need for traditional C2 servers and evading detection.11

Figure 2: A section of the constant SSL connections that the device was still making to ‘pastebin[.]com’ even in the month of April, which resembles beaconing scheduled activity

Throughout the months of March and April, suspicious SSL connections were made from a second potentially compromised device in the internal network to the infected breach device. The suspicious French IP address ‘81.255.222[.]82’ previously seen in the URI object query was revealed as the value of the Server Name Indicator (SNI) in these SSL connections where, typically, a hostname or domain name is indicated.

After an initial compromise, attackers usually aim to gain long-term remote shell access to continue the attack. As the breach device does not have a public IP address and is most certainly behind a firewall, for it to be directly accessible from the Internet a reverse shell would need to be established. Outgoing connections often succeed because firewalls generally filter only incoming traffic. Darktrace observed the device making continuous outgoing connections to an external host listening on an unusual port, 8443, indicating the presence of a reverse shell for pivoting and remote administration.

Figure 3: SSL connections to server name ‘81.255.222[.]8’ at end of March and start of April

Accomplish mission

On March 4, 2022 at 15:07:04 UTC, the device made a total of 16,029 failed connections to a large volume of external endpoints on the same port (8080). This behavior is consistent with address scanning. From the country codes, it appears that public IP addresses for various countries around the world were contacted (at least 99 unique addresses), with the US being the most targeted.

From 19:44:36 UTC onwards, the device performed cryptocurrency mining using the Minergate mining pool protocol to generate profits for the attacker. A login credential called ‘x’ was observed in the Minergate connections to ‘194.145.227[.]21’ via port 5443. JSON-RPC methods of ‘login’ and ‘submit’ were seen from the connection originator (the infected breach device) and ‘job’ was seen from the connection responder (the C2 server). A high volume of connections using the JSON-RPC application protocol to ‘pool-fr.supportxmr[.]com’ were also made on port 80.

When the botnet was first discovered in December 2020, mining pools MineXMR and F2Pool were used. In February 2021, MineXMR was removed and in March 2021, Nanopool mining pool was added,12 before switching to the present SupportXMR and Minergate mining pools. Threat actors utilize such proxy pools to help hide the actual crypto wallet address where the contributions are made by the crypto-mining activity. From April onwards, the device appears to download the ‘xmrig.exe’ executable from a rare IP address ‘61.103.177[.]229’ in Korea every few days – likely in an attempt to establish persistency and ensure the cryptocurrency mining payload continues to exist on the compromised system for continued mining.

On March 9, 2022 from 18:16:20 UTC onwards, trolling for various RCE vulnerabilities (including but not limited to these four) was observed over HTTP connections to public IP addresses:

  1. Through March, the device made around 5,417 HTTP POSTs with the URI ‘/vendor/phpunit/phpunit/src/Util/PHP/eval-stdin.php’ to at least 99 unique public IPs. This appears to be related to CVE-2017-9841, which in PHPUnit allows remote attackers to execute arbitrary PHP code via HTTP POST data beginning with a ‘13 PHPUnit is a common testing framework for PHP, used for performing unit tests during application development. It is used by a variety of popular Content Management Systems (CMS) such as WordPress, Drupal and Prestashop. This CVE has been called “one of the most exploitable CVEs of 2019,” with around seven million attack attempts being observed that year.14 This framework is not designed to be exposed on the critical paths serving web pages and should not be reachable by external HTTP requests. Looking at the status messages of the HTTP POSTs in this incident, some ‘Found’ and ‘OK’ messages were seen, suggesting the vulnerable path could be accessible on some of those endpoints.

Figure 4: PCAP of CVE-2017-9841 vulnerability trolling

Figure 5: The CVE-2017-9841 vulnerable path appears to be reachable on some endpoints

  1. Through March, the device also made around 5,500 HTTP POSTs with the URI ‘/_ignition/execute-solution’ to at least 99 unique public IPs. This appears related to CVE-2021-3129, which allows unauthenticated remote attackers to execute arbitrary code using debug mode with Laravel, a PHP web application framework in versions prior to 8.4.2.15 The POST request below makes the variable ‘username’ optional, and the ‘viewFile’ parameter is empty, as a test to see if the endpoint is vulnerable.16

Figure 6: PCAP of CVE-2021-3129 vulnerability trolling

  1. The device made approximately a further 252 HTTP GETs with URIs containing ‘invokefunction&function’ to another minimum of 99 unique public IPs. This appears related to a RCE vulnerability in ThinkPHP, an open-source web framework.17

Figure 7: Some of the URIs associated with ThinkPHP RCE vulnerability

  1. A HTTP header related to a RCE vulnerability for the Jakarta Multipart parser used by Apache struts2 in CVE-2017-563818 was also seen during the connection attempts. In this case the payload used a custom Content-Type header.

Figure 8: PCAP of CVE-2017-5638 vulnerability trolling

Two widely used methods of SSH authentication are public key authentication and password authentication. After gaining a foothold in the network, previous reports3 19 have mentioned that Sysrv-hello harvests private SSH keys from the compromised device, along with identifying known devices. Being a known device means the system can communicate with the other system without any further authentication checks after the initial key exchange. This technique was likely performed in conjunction with password brute-force attacks against the known devices. Starting from March 9, 2022 at 20:31:25 UTC, Darktrace observed the device making a large number of SSH connections and login failures to public IP ranges. For example, between 00:05:41 UTC on March 26 and 05:00:02 UTC on April 14, around 83,389 SSH connection attempts were made to 31 unique public IPs.

Figure 9: Darktrace’s Threat Visualizer shows large spikes in SSH connections by the breach device

Figure 10: Beaconing SSH connections to a single external endpoint, indicating a potential brute-force attack

Darktrace coverage

Cyber AI Analyst was able to connect the events and present them in a digestible, chronological order for the organization. In the aftermath of any security incidents, this is a convenient way for security users to conduct assisted investigations and reduce the workload on human analysts. However, it is good to note that this activity was also easily observed in real time from the model section on the Threat Visualizer due to the large number of escalating model breaches.

Figure 11: Cyber AI Analyst consolidating the events in the month of March into a summary

Figure 12: Cyber AI Analyst shows the progression of the attack through the month of March

As this incident occurred during a trial, Darktrace RESPOND was enabled in passive mode – with a valid license to display the actions that it would have taken, but with no active control performed. In this instance, no Antigena models breached for the initial compromised device as it was not tagged to be eligible for Antigena actions. Nonetheless, Darktrace was able to provide visibility into these anomalous connections.

Had Antigena been deployed in active mode, and the breach device appropriately tagged with Antigena All or Antigena External Threat, Darktrace would have been able to respond and neutralize different stages of the attack through network inhibitors Block Matching Connections and Enforce Group Pattern of Life, and relevant Antigena models such as Antigena Suspicious File Block, Antigena Suspicious File Pattern of Life Block, Antigena Pastebin Block and Antigena Crypto Currency Mining Block. The first of these inhibitors, Block Matching Connections, will block the specific connection and all future connections that matches the same criteria (e.g. all future outbound HTTP connections from the breach device to destination port 80) for a set period of time. Enforce Group Pattern of Life allows a device to only make connections and data transfers that it or any of its peer group typically make.

Conclusion

Resource hijacking results in unauthorized consumption of system resources and monetary loss for affected organizations. Compromised devices can potentially be rented out to other threat actors and botnet operators could switch from conducting crypto-mining to other more destructive illicit activities (e.g. DDoS or dropping of ransomware) whilst changing their TTPs in the future. Defenders are constantly playing catch-up to this continual evolution, and retrospective rules and signatures solutions or threat intelligence that relies on humans to spot future threats will not be able to keep up.

In this case, it appears the botnet operator has added an object query in the URL of the initial PowerShell loader script download, added Pastebin C2 for evasion and persistence, and utilized new cryptocurrency mining pools. Despite this, Darktrace’s Self-Learning AI was able to identify the threats the moment attackers changed their approach, detecting every step of the attack in the network without relying on known indicators of threat.

Appendix

Darktrace model detections

  • Anomalous File / Script from Rare Location
  • Anomalous File / EXE from Rare External Location
  • Compromise / Agent Beacon (Medium Period)
  • Compromise / Slow Beaconing Activity To External Rare
  • Compromise / Beaconing Activity To External Rare
  • Device / External Address Scan
  • Compromise / Crypto Currency Mining Activity
  • Compromise / High Priority Crypto Currency Mining
  • Compromise / High Volume of Connections with Beacon Score
  • Compromise / SSL Beaconing to Rare Destination
  • Anomalous Connection / Multiple HTTP POSTs to Rare Hostname
  • Device / Large Number of Model Breaches
  • Anomalous Connection / Multiple Failed Connections to Rare Endpoint
  • Anomalous Connection / SSH Brute Force
  • Compromise / SSH Beacon
  • Compliance / SSH to Rare External AWS
  • Compromise / High Frequency SSH Beacon
  • Compliance / SSH to Rare External Destination
  • Device / Multiple C2 Model Breaches
  • Anomalous Connection / POST to PHP on New External Host

MITRE ATT&CK techniques observed:

IoCs

Thanks to Victoria Baldie and Yung Ju Chua for their contributions.

Footnotes

1. https://www.darktrace.com/en/blog/crypto-botnets-moving-laterally

2. https://www.darktrace.com/en/blog/how-ai-uncovered-outlaws-secret-crypto-mining-operation

3. https://www.lacework.com/blog/sysrv-hello-expands-infrastructure

4. https://www.riskiq.com/blog/external-threat-management/sysrv-hello-cryptojacking-botnet

5. https://www.virustotal.com/gui/ip-address/194.145.227.21

6. https://www.virustotal.com/gui/url/c586845daa2aec275453659f287dcb302921321e04cb476b0d98d731d57c4e83?nocache=1

7. https://www.abuseipdb.com/check/81.255.222.82

8. https://www.virustotal.com/gui/file/586e271b5095068484446ee222a4bb0f885987a0b77e59eb24511f6d4a774c30

9. https://www.virustotal.com/gui/file/f5bef6ace91110289a2977cfc9f4dbec1e32fecdbe77326e8efe7b353c58e639

10. https://www.ironnet.com/blog/continued-exploitation-of-cve-2021-26084

11. https://www.zdnet.com/article/njrat-trojan-operators-are-now-using-pastebin-as-alternative-to-central-command-server

12. https://blogs.juniper.net/en-us/threat-research/sysrv-botnet-expands-and-gains-persistence

13. https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2017-9841

14. https://www.imperva.com/blog/the-resurrection-of-phpunit-rce-vulnerability

15. https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2021-3129

16. https://isc.sans.edu/forums/diary/Laravel+v842+exploit+attempts+for+CVE20213129+debug+mode+Remote+code+execution/27758

17. https://securitynews.sonicwall.com/xmlpost/thinkphp-remote-code-execution-rce-bug-is-actively-being-exploited

18. https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2017-5638

19. https://sysdig.com/blog/crypto-sysrv-hello-wordpress

‍

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Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
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February 19, 2025

Darktrace Releases Annual 2024 Threat Insights

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Introduction: Darktrace’s threat research

Defenders must understand the threat landscape in order to protect against it. They can do that with threat intelligence.

Darktrace approaches threat intelligence with a unique perspective. Unlike traditional security vendors that rely on established patterns from past incidents, it uses a strategy that is rooted in the belief that identifying behavioral anomalies is crucial for identifying both known and novel threats.

For Darktrace analysts and researchers, the incidents detected by the AI solution mark the beginning of a deeper investigation, aiming to connect mitigated threats to wider trends from across the threat landscape. Through hindsight analysis, the Darktrace Threat Research team has highlighted numerous threats, including zero-day, n-day, and other novel attacks, showcasing their evolving nature and Darktrace’s ability to identify them.

In 2024, the Threat Research team observed major trends around vulnerabilities in internet-facing systems, new and re-emerging ransomware strains, and sophisticated email attacks. Read on to discover some of our key insights into the current cybersecurity threat landscape.

Multiple campaigns target vulnerabilities in internet-facing systems

It is increasingly common for threat actors to identify and exploit newly discovered vulnerabilities in widely used services and applications, and in some cases, these vulnerability exploitations occur within hours of disclosure.

In 2024, the most significant campaigns observed involved the ongoing exploitation of zero-day and n-day vulnerabilities in edge and perimeter network technologies. In fact, in the first half of the year, 40% of all identified campaign activity came from the exploitation of internet-facing devices. Some of the most common exploitations involved Ivanti Connect Secure (CS) and Ivanti Policy Secure (PS) appliances, Palo Alto Network (PAN-OS) firewall devices, and Fortinet appliances.

Darktrace helps security teams identify suspicious behavior quickly, as demonstrated with the critical vulnerability in PAN-OS firewall devices. The vulnerability was publicly disclosed on April 11, 2024, yet with anomaly-based detection, Darktrace’s Threat Research team was able to identify a range of suspicious behavior related to exploitation of this vulnerability, including command-and-control (C2) connectivity, data exfiltration, and brute-forcing activity, as early as March 26.

That means that Darktrace and our Threat Research team detected this Common Vulnerabilities and Exposure (CVE) exploitation 16 days before the vulnerability was disclosed. Addressing critical vulnerabilities quickly massively benefits security, as teams can reduce their effectiveness by slowing malicious operations and forcing attackers to pursue more costly and time-consuming methods.

Persistent ransomware threats continue to evolve

The continued adoption of the Ransomware-as-a-Service (RaaS) model provides even less experienced threat actors with the tools needed to carry out disruptive attacks, significantly lowering the barrier to entry.

The Threat Research team tracked both novel and re-emerging strains of ransomware across the customer fleet, including Akira, LockBit, and Lynx. Within these ransomware attempts and incidents, there were notable trends in attackers’ techniques: using phishing emails as an attack vector, exploiting legitimate tools to mask C2 communication, and exfiltrating data to cloud storage services.

Read the Annual 2024 Threat Report for the complete list of prominent ransomware actors and their commonly used techniques.

Onslaught of email threats continues

With a majority of attacks originating from email, it is crucial that organizations secure the inboxes and beyond.

Between December 21, 2023, and December 18, 2024, Darktrace / EMAIL detected over 30.4 million phishing emails across the fleet. Of these, 70% successfully bypassed Domain-based Message Authentication, Reporting, and Conformance (DMARC) verification checks and 55% passed through all other existing layers of customer email security.

The abuse of legitimate services and senders continued to be a significant method for threat actors throughout 2024. By leveraging trusted platforms and domains, malicious actors can bypass traditional security measures and increase the likelihood of their phishing attempts being successful.

This past year, there was a substantial use of legitimately authenticated senders and previously established domains, with 96% of phishing emails detected by Darktrace / EMAIL utilizing existing domains rather than registering new ones.

These are not the only types of email attacks we observed. Darktrace detected over 2.7 million emails with multistage payloads.

While most traditional cybersecurity solutions struggle to cover multiple vectors and recognize each stage of complex attacks as part of wider malicious activity, Darktrace can detect and respond across email, identities, network, and cloud.

Conclusion

The Darktrace Threat Research team continues to monitor the ever-evolving threat landscape. Major patterns over the last year have revealed the importance of fast-acting, anomaly-based detection like Darktrace provides.

For example, response speed is essential when campaigns target vulnerabilities in internet-facing systems, and these vulnerabilities can be exploited by attackers within hours of their disclosure if not even before that.

Similarly, anomaly-based detection can identify hard to find threats like ransomware attacks that increasingly use living-off-the-land techniques and legitimate tools to hide malicious activity. A similar pattern can be found in the realm of email security, where attacks are also getting harder to spot, especially as they frequently exploit trusted senders, use redirects via legitimate services, and craft attacks that bypass DMARC and other layers of email security.

As attacks appear with greater complexity, speed, and camouflage, defenders must have timely detection and containment capabilities to handle all emerging threats. These hard-to-spot attacks can be identified and stopped by Darktrace.

Download the full report

Discover the latest threat landscape trends and recommendations from the Darktrace Threat Research team.

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The Darktrace Threat Research Team

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February 18, 2025

Unifying IT & OT With AI-Led Investigations for Industrial Security

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As industrial environments modernize, IT and OT networks are converging to improve efficiency, but this connectivity also creates new attack paths. Previously isolated OT systems are now linked to IT and cloud assets, making them more accessible to attackers.

While organizations have traditionally relied on air gaps, firewalls, data diodes, and access controls to separate IT and OT, these measures alone aren’t enough. Threat actors often infiltrate IT/Enterprise networks first then exploit segmentation, compromising credentials, or shared IT/OT systems to move laterally, escalate privileges, and ultimately enter the OT network.

To defend against these threats, organizations must first ensure they have complete visibility across IT and OT environments.

Visibility: The first piece of the puzzle

Visibility is the foundation of effective industrial cybersecurity, but it’s only the first step. Without visibility across both IT and OT, security teams risk missing key alerts that indicate a threat targeting OT at their earliest stages.

For Attacks targeting OT, early stage exploits often originate in IT environments, adversaries perform internal reconnaissance among other tactics and procedures but then laterally move into OT first affecting IT devices, servers and workstations within the OT network. If visibility is limited, these threats go undetected. To stay ahead of attackers, organizations need full-spectrum visibility that connects IT and OT security, ensuring no early warning signs are missed.

However, visibility alone isn’t enough. More visibility also means more alerts, this doesn’t just make it harder to separate real threats from routine activity, but bogs down analysts who have to investigate all these alerts to determine their criticality.

Investigations: The real bottleneck

While visibility is essential, it also introduces a new challenge: Alert fatigue. Without the right tools, analysts are often occupied investigating alerts with little to no context, forcing them to manually piece together information and determine if an attack is unfolding. This slows response times and increases the risk of missing critical threats.

Figure 1: Example ICS attack scenario

With siloed visibility across IT and OT each of these events shown above would be individually alerted by a detection engine with little to no context nor correlation. Thus, an analyst would have to try to piece together these events manually. Traditional security tools struggle to keep pace with the sophistication of these threats, resulting in an alarming statistic: less than 10% of alerts are thoroughly vetted, leaving organizations vulnerable to undetected breaches. As a result, incidents inevitably follow.

Darktrace’s Cyber AI Analyst uses AI-led investigations to improve workflows for analysts by automatically correlating alerts wherever they occur across both IT and OT. The multi-layered AI engine identifies high-priority incidents, and provides analysts with clear, actionable insights, reducing noise and highlighting meaningful threats. The AI significantly alleviates workloads, enabling teams to respond faster and more effectively before an attack escalates.

Overcoming organizational challenges across IT and OT

Beyond technical challenges like visibility and alert management, organizational dynamics further complicate IT-OT security efforts. Fundamental differences in priorities, workflows, and risk perspectives create challenges that can lead to misalignment between teams:

Non-transferable practices: IT professionals might assume that cybersecurity practices from IT environments can be directly applied to OT environments. This can lead to issues, as OT systems and workflows may not handle IT security processes as expected. It's crucial to recognize and respect the unique requirements and constraints of OT environments.

Segmented responsibilities: IT and OT teams often operate under separate organizational structures, each with distinct priorities, goals, and workflows. While IT focuses on data security, network integrity, and enterprise applications, OT prioritizes uptime, reliability, and physical processes.

Different risk perspectives: While IT teams focus on preventing cyber threats and regulatory violations, OT teams prioritize uptime and operational reliability making them drawn towards asset inventory tools that provide no threat detection capability.

Result: A combination of disparate and ineffective tools and misaligned teams can make any progress toward risk reduction at an organization seem impossible. The right tools should be able to both free up time for collaboration and prompt better communication between IT and OT teams where it is needed. However, different size operations structure their IT and OT teams differently which impacts the priorities for each team.

In real-world scenarios, small IT teams struggle to manage security across both IT and OT, while larger organizations with OT security teams face alert fatigue and numerous false positives slowing down investigations and hindering effective communication with the IT security teams.

By unifying visibility and investigations, Darktrace / OT helps organizations of all sizes detect threats earlier, streamline workflows, and enhance security across both IT and OT environments. The following examples illustrate how AI-driven investigations can transform security operations, improving detection, investigation, and response.

Before and after AI-led investigation

Before: Small manufacturing company

At a small manufacturing company, a 1-3 person IT team juggles everything from email security to network troubleshooting. An analyst might see unusual traffic through the firewall:

  • Unusual repeated outbound traffic from an IP within their OT network destined to an unidentifiable external IP.

With no dedicated OT security tools and limited visibility into the industrial network, they don’t know what the internal device in question is, if it is beaconing to a malicious external IP, and what it may be doing to other devices within the OT network. Without a centralized dashboard, they must manually check logs, ask operators about changes, and hunt for anomalies across different systems.

After a day of investigation, they concluded the traffic was not to be expected activity. They stop production within their smaller OT network, update their firewall rules and factory reset all OT devices and systems within the blast radius of the IP device in question.

After: Faster, automated response with Cyber AI Analyst

With Darktrace / OT and Cyber AI Analyst, the IT team moves from reactive, manual investigations to proactive, automated threat detection:

  • Cyber AI Analyst connects alerts across their IT and OT infrastructure temporally mapping them to attack frameworks and provides contextual analysis of how alerts are linked, revealing in real time attackers attempting lateral movement from IT to OT.
  • A human-readable incident report explains the full scope of the incident, eliminating hours of manual investigation.
  • The team is faster to triage as they are led directly to prioritized high criticality alerts, now capable of responding immediately instead of wasting valuable time hunting for answers.

By reducing noise, providing context, and automating investigations, Cyber AI Analyst transforms OT security, enabling small IT teams to detect, understand, and respond to threats—without deep OT cybersecurity expertise.

Before: Large critical infrastructure organization

In large critical infrastructure operations, OT and IT teams work in separate silos. The OT security team needs to quickly assess and prioritize alerts, but their system floods them with notifications:

  • Multiple new device connected to the ICS network alerts
  • Multiple failed logins to HMI detected
  • Multiple Unusual Modbus/TCP commands detected
  • Repeated outbound OT traffic to IT destinations

At first glance, these alerts seem important, but without context, it’s unclear whether they indicate a routine error, a misconfiguration, or an active cyber-attack. They might ask:

  • Are the failed logins just a mistake, or a brute-force attempt?
  • Is the outbound traffic part of a scheduled update, or data exfiltration?

Without correlation across events, the engineer must manually investigate each one—checking logs, cross-referencing network activity, and contacting operators—wasting valuable time. Meanwhile, if it’s a coordinated attack, the adversary may already be disrupting operations.

After: A new workflow with Cyber AI Analyst

With Cyber AI Analyst, the OT security team gets clear, automated correlation of security events, making investigations faster and more efficient:

  • Automated correlation of OT threats: Instead of isolated alerts, Cyber AI Analyst stitches together related events, providing a single, high-confidence incident report that highlights key details.
  • Faster time to meaning: The system connects anomalous behaviors (e.g., failed logins, unusual traffic from an HMI, and unauthorized PLC modifications) into a cohesive narrative, eliminating hours of manual log analysis.
  • Prioritized and actionable alerts: OT security receives clear, ranked incidents, immediately highlighting what matters most.
  • Rapid threat understanding: Security teams know within minutes whether an event is a misconfiguration or a cyber-attack, allowing for faster containment.

With Cyber AI Analyst, large organizations cut through alert noise, accelerate investigations, and detect threats faster—without disrupting OT operations.

An AI-led approach to industrial cybersecurity

Security vendors with a primary focus on IT may lack insight into OT threats. Even OT-focused vendors have limited visibility into IT device exploitation within OT networks, leading to failed ability to detect early indicators of compromise. A comprehensive solution must account for the unique characteristics of various OT environments.

In a world where industrial security is no longer just about protecting OT but securing the entire digital-physical ecosystem as it interacts with the OT network, Darktrace / OT is an AI-driven solution that unifies visibility across IT, IoT and OT, Cloud into one cohesive defense strategy.

Whether an attack originates from an external breach, an insider threat, a supply chain compromise, in the Cloud, OT, or IT domains Cyber AI Analyst ensures that security teams see the full picture - before disruption occurs.

Learn more about Darktrace / OT 

  • Unify IT and OT security under a single platform, ensuring seamless communication and protection for all interconnected devices.
  • Maintain uptime with AI-driven threat containment, stopping attacks without disrupting production.
  • Mitigate risks with or without patches, leveraging MITRE mitigations to reduce attack opportunities.

Download the solution brief to see how Darktrace secures critical infrastructure.

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About the author
Daniel Simonds
Director of Operational Technology
Your data. Our AI.
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