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August 7, 2023

Detection of an Evasive Credential Harvester | IPFS Phishing

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07
Aug 2023
Discover the emerging trend of malicious actors abusing the Interplanetary File System (IPFS) file storage protocol in phishing campaigns. Learn more here!

IPFS Phishing Attacks

Phishing attacks continue to be one of the most common methods of infiltration utilized by threat actors and they represent a significant threat to an organization’s digital estate. As phishing campaigns typically leverage social engineering methods to evade security tools and manipulate users into following links, downloading files, or divulging confidential information. It is a relatively low effort but high-yield type of cyber-attack.

That said, in recent years security teams have become increasingly savvy to these efforts. Attackers are having to adapt and come up with novel ways to carry out their phishing campaigns. Recently, Darktrace has observed a rise in phishing attacks attempting to abuse the InterPlanetary File System (IPFS) in campaigns that are able to dynamically adapt depending on the target, making it extremely difficult for security vendors to detect and investigate.

What is a IPFS?

IPFS is a file storage protocol a peer-to-peer (P2P) network used for storing and sharing resources in a distributed file system [1]. It is also a file storage system similar in nature to other centralized file storage services like Dropbox and Google Drive.

File storage systems, like IPFS, are often abused by malicious actors, as they allow attackers to easily host their own content without maintaining infrastructure themselves. However, as these file storage systems often have legitimate usages, blocking everything related to file storages may cause unwanted problems and affect normal business operations. Thus, the challenge lies in differentiating between legitimate and malicious usage.

While centralized, web-based file storage services use a Client-Server model and typically deliver files over HTTP, IPFS uses a Peer-to-Peer model for storing and sharing files, as shown in Figure 1.

Figure 1: (a) shows the Client-Server model that centralized, web-based file storage services use. The resource is available on the server, and the clients access the resource from the server.(b) shows the Peer-to-Peer model that IPFS use. The resources are available on the peers.

To verify the authenticity and integrity of files, IPFS utilizes cryptographic hashes.

A cryptographic hash value is generated using a file’s content upon upload to IPFS. This is used to generate the Content Identifier (CID). IPFS uses Content Addressing as opposed to Location Addressing, and this CID is used to point to a resource in IPFS [4].

When a computer running IPFS requires a particular file, it asks the connected peers if they have the file with a specific hash. If a peer has the file with the matching hash, it will provide it to the requesting computer [1][6].

Taking down content on IPFS is much more difficult compared to centralized file storage hosts, as content is stored on several nodes without a centralized entity, as shown in Figure 2. To take down content from IPFS, it must be removed from all the nodes. Thus, IPFS is prone to being abused for malicious purposes.

Figure 2: When the resource is unavailable on the server for (a), all the clients are unable to access the resource. When the resource is unavailable on one of the peers for (b), the resources are still available on the other peers.

The domains used in these IPFS phishing links are gateways that enable an HTTPS URL to access resources within the distributed IPFS file system.

There are two types of IPFS links, the Path Gateway and Subdomain Gateway [1].

Path Gateways have a fixed domain/host and identifies the IPFS resource through a resource-identifying string in the path. The Path Gateway has the following structure:

•       https://<gateway-host>.tld/ipfs/<CID>/path/to/resource

•       https://<gateway-host>.tld/ipns/<dnslink/ipnsid>/path/to/resource

On the other hand, Subdomain Gateways have a resource-identifying string in the subdomain. Subdomain Gateways have the following structure:

•       https://<cidv1b32>.ipfs.<gateway-host>.tld/path/to/resource

One gateway domain serves the same role as any other, which means attackers can easily change the gateways that are used.

Thus, these link domains involved in these attacks can be much more variable than the ones in traditional file storage attacks, where a centralized service with a single domain is used (e.g., Dropbox, Google Docs), making detecting the malicious use of IPFS extremely challenging for traditional security vendors. Through its anomaly-based approach to threat detection, Darktrace/Email™ is consistently able to identify such tactics and respond to them, preventing malicious actors from abusing file storage systems life IPFS.

IPFS Campaign Details

In several recent examples of IPFS abuse that Darktrace detected on a customer’s network, the apparent end goal was to harvest user credentials. Stolen credentials can be exploited by threat actors to further their attacks on organizations by escalating their privileges within the network, or even sold on the dark web.

Darktrace detected multiple IPFS links sent in malicious emails that contained the victim’s email address. Based on the domain in this email address, users would then be redirected to a fake login page that uses their organizations’ webpage visuals and branding to convince targets to enter their login details, unknowingly compromising their accounts in the process.

Figure 3: The credential harvester changes visuals depending on the victim’s email address specified in the URL.

These IPFS credential harvesting sites use various techniques to evade detection the detection of traditional security tools and prevent further analysis, such as obfuscation by Percent Encoding and Base64 Encoding the code.

There are also other mechanisms put into place to hinder investigation by security teams. For example, some IPFS credential harvester sites investigated by Darktrace did not allow right clicking and certain keystrokes, as a means to make post-attack analysis more difficult.

Figure 4: The code shows that it attempts to prevent certain keystrokes.

In the campaign highlighted in this blog, the following IPFS link was observed:

hxxps://ipfs[.]io/ipfs/QmfDDxLWoLiqFURX6dUZcsHxVBP1ZnM21H5jXGs1ffNxtP?filename=at ob.html#<EmailAddress>

This uses a Path Gateway, as it identifies the IPFS resource through a resource-identifying string in the path. The CID is QmfDDxLWoLiqFURX6dUZcsHxVBP1ZnM21H5jXGs1ffNxtP in this case.

It makes a GET request to image[.]thum[.]io and logo[.]clearbit[.]com as shown in Figure 5. The image[.]thum[.]io is a Free Website Screenshot Generator, that provides real-time screenshot of websites [2]. The logo[.]clearbit[.]com is used to lookup company logos using the domain [3]. These visuals are integrated into the credential harvester site. Figure 6 shows the domain name being extracted from the victim’s email address and used to obtain the visuals.

Figure 5: The GET requests to image[.]thum[.]io and logo[.]clearbit[.].
Figure 6: The code shows that it utilizes the domain name from the victim’s email address to obtain the visuals from logo.clearbit[.]com and image[.]thum.io.

The code reveals the credential POST endpoint as shown in Figure 16. When credentials are submitted, it makes a POST request to this endpoint as shown in Figure 7.

Figure 7: The credential POST endpoint can be seen inside the code.
Figure 8: The Outlook credential harvester will redirect to the real Outlook page when wrong credentials are submitted multiple times.

From the IPFS link alone, it is difficult to determine whether it leads to a malicious endpoint, however Darktrace has consistently identified emails containing these IPFS credential harvesting links as phishing attempts.

Darktrace Coverage

During one case of IPFS abuse detected by Darktrace in March 2023, a threat actor sent malicious emails with the subject “Renew Your E-mail Password” to 55 different recipients at. The sender appeared to be the organization’s administrator and used their internal domain.

Figure 9: Darktrace/Email’s detection of the “Renew Your E-mail Password” emails from “administrator”. These were all sent at 2023.03.21 02:39 UTC.

However, Darktrace recognized that the email did not pass Sender Policy Framework (SPF), and therefore it could not be validated as being sent from the organization’s domain. Darktrace also detected that the email contained a link to “ipfs.io, the official IPFS gateway. This was identified as a spoofing and phishing attempt by Darktrace/Email.

Figure 10: The Darktrace/Email overview tab shows the Anomaly Indicators, History, Association, and Validation information of this sender. It contained a link to “ipfs.io”, and did not pass SPF.

Following the successful identification of the malicious emails, Darktrace RESPOND™ took immediate autonomous action to prevent them from leading to potentially damaging network compromise. For email-based threats, Darktrace RESPOND is able to carry out numerous actions to stop malicious emails and reduce the risk of compromise. In response to this specific incident, RESPOND took multiple preventative actions (as seen in Figure 11), including include lock link, an action that prevents access to URLs deemed as suspicious, send to junk, an action that automatically places emails in the recipient’s junk folder, and hold message, the most severe RESPOND action that prevents malicious emails from reaching the recipients inbox at all.

Figure 11: The Darktrace/Email model tab shows all the models that triggered on the email and the associated RESPOND actions.
Figure 12: The ipfs.io link used in this email contains the recipient’s email address, and has a CID of QmfDDxLWoLiqFURX6dUZcsHxVBP1ZnM21H5jXGs1ffNxtP. It has a Darktrace Domain Rarity Score of 100
Figure 13: The IPFS credential harvester that uses the organization’s website’s visuals.

Further investigation revealed that the IPFS link contained the recipients’ email address, and when clicked led to a credential harvester that utilized the same visuals and branding as the customer’s website.

Concluding Thoughts

Ultimately, despite the various tactics employed threat actors to evade the detection of traditional security tools, Darktrace was able to successfully detect and mitigate these often very fruitful phishing attacks that attempted to abuse the IPFS file storage system.

As file storage platforms like IPFS do have legitimate business uses, blocking traffic related to file storage is likely to negatively impact the day-to-day operations of an organization. The challenge security teams face is to differentiate between malicious and legitimate uses of such services, and only act on malicious cases. As such, it is more important than ever for organizations to have an effective anomaly detection tool in place that is able to identify emerging threats without relying on rules, signatures or previously observed indicators of compromise (IoC).

By leveraging its Self-Learning AI, Darktrace understands what represents expected activity on customer networks and can recognize subtle deviations from expected behavior, that may be indicative of compromise. Then, using its autonomous response capabilities, Darktrace RESPOND is able to instantly and autonomously take action against emerging threats to stop them at the earliest possible stage.

Credit to Ben Atkins, Senior Model Developer for their contribution to this blog.

Appendices

Example IOCs

Type: URL

IOC: hxxps://ipfs[.]io/ipfs/QmfDDxLWoLi qFURX6dUZcsHxVBP1ZnM21H5jXGs

1ffNxtP?filename=atob.html#<Email Address>

Description: Path Gateway link

Type: URL

IOC: hxxps://bafybeibisyerwlu46re6rxrfw doo2ubvucw7yu6zjcfjmn7rqbwcix2 mku.ipfs[.]dweb.link/webn cpmk.htm?bafybeigh77sqswniy74nzyklybstfpkxhsqhpf3qt26nwnh4wf2vv gbdaybafybeigh77sqswniy74nzyklybstfpkxhsqhpf3qt26nwnh4wf2vvgbda y#<EmailAddress>

Description: Subdomain Gateway link

Relevant Darktrace DETECT Models

•       Spoof / Internal Domain from Unexpected Source + New Unknown Link

•       Link / High Risk Link + Low Sender Association

•       Link / New Correspondent Classified Link

•       Link / Watched Link Type

•       Proximity / Phishing + New activity

•       Proximity / Phishing + New Address Known Domain

•       Spoof / Internal Domain from Unexpected Source + High Risk Link

References

[1]    https://docs.ipfs.tech/

[2]    https://www.thum.io/

[3]    https://clearbit.com/logo

[4]    https://filebase.com/blog/ipfs-content-addressing-explained/

[5]    https://www.trustwave.com/en-us/resources/blogs/spiderlabs-blog/the-attack-of-the-chameleon-phishing-page/

[6]    https://wiki.ipfsblox.com/

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Author
Lena Yu
Cyber Security Analyst
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January 2, 2025

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Inside the SOC

A Snake in the Net: Defending Against AiTM Phishing Threats and Mamba 2FA

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What are Adversary-in-the-Middle (AiTM) phishing kits?

Phishing-as-a-Service (PhaaS) platforms have significantly lowered the barriers to entry for cybercriminals, enabling a new wave of sophisticated phishing attacks. Among the most concerning developments in this landscape is the emergence of Adversary-in-the-Middle (AiTM) phishing kits, which enhance traditional phishing tactics by allowing attackers to intercept and manipulate communications in real-time. The PhaaS marketplace offers a wide variety of innovative capabilities, with basic services starting around USD 120 and more advanced services costing around USD 250 monthly [1].

These AiTM kits are designed to create convincing decoy pages that mimic legitimate login interfaces, often pre-filling user information to increase credibility. By acting as a man-in-the-middle, attackers can harvest sensitive data such as usernames, passwords, and even multi-factor authentication (MFA) tokens without raising immediate suspicion. This capability not only makes AiTM attacks more effective but also poses a significant challenge for cybersecurity defenses [2].

Mamba 2FA is one such example of a PhaaS strain with AiTM capabilities that has emerged as a significant threat to users of Microsoft 365 and other enterprise systems. Discovered in May 2024, Mamba 2FA employs advanced AiTM tactics to bypass MFA, making it particularly dangerous for organizations relying on these security measures.

What is Mamba 2FA?

Phishing Mechanism

Mamba 2FA employs highly convincing phishing pages that closely mimic legitimate Microsoft services like OneDrive and SharePoint. These phishing URLs are crafted with a specific structure, incorporating Base64-encoded parameters. This technique allows attackers to tailor the phishing experience to the targeted organization, making the deception more effective. If an invalid parameter is detected, users are redirected to a benign error page, which helps evade automated detection systems [5].

Figure 1: Phishing page mimicking the Microsoft OneDrive service.

Real-Time Communication

A standout feature of Mamba 2FA is its use of the Socket.IO JavaScript library. This library facilitates real-time communication between the phishing page and the attackers' backend servers. As users input sensitive information, such as usernames, passwords, and MFA tokens on the phishing site, this data is immediately relayed to the attackers, enabling swift unauthorized access [5].

Multi-Factor Authentication Bypass

Mamba 2FA specifically targets MFA methods that are not resistant to phishing, such as one-time passwords (OTPs) and push notifications. When a user enters their MFA token, it is captured in real-time by the attackers, who can then use it to access the victim's account immediately. This capability significantly undermines traditional security measures that rely on MFA for account protection.

Infrastructure and Distribution

The platform's infrastructure consists of two main components: link domains and relay servers. Link domains handle initial phishing attempts, while relay servers are responsible for stealing credentials and completing login processes on behalf of the attacker. The relay servers are designed to mask their IP addresses by using proxy services, making it more difficult for security systems to block them [3].

Evasion Techniques

To evade detection by security tools, Mamba 2FA employs several strategies:

  • Sandbox Detection: The platform can detect if it is being analyzed in a sandbox environment and will redirect users to harmless pages like Google’s 404 error page.
  • Dynamic URL Generation: The URLs used in phishing attempts are frequently rotated and often short-lived to avoid being blacklisted by security solutions.
  • HTML Attachments: Phishing emails often include HTML attachments that appear benign but contain hidden JavaScript that redirects users to the phishing page [5].

Darktrace’s Coverage of Mamba 2FA

Starting in July 2024, the Darktrace Threat Research team detected a sudden rise in Microsoft 365 customer accounts logging in from unusual external sources. These accounts were accessed from an anomalous endpoint, 2607:5500:3000:fea[::]2, and exhibited unusual behaviors upon logging into Software-as-a-Service (SaaS) accounts. This activity strongly correlates with a phishing campaign using Mamba 2FA, first documented in late June 2024 and tracked as Mamba 2FA by Sekoia [2][3].

Darktrace / IDENTITY  was able to identify the initial stages of the Mamba 2FA campaign by correlating subtle anomalies, such as unusual SaaS login locations. Using AI based on peer group analysis, it detected unusual behavior associated with these attacks. By leveraging Autonomous Response actions, Darktrace was able to neutralize these threats in every instance of the campaign detected.

On July 23, a SaaS user was observed logging in from a rare ASN and IP address, 2607:5500:3000:fea::2, originating from the US and successfully passed through MFA authentication.

Figure 2: Model Alert Event Log showing Darktrace’s detection of a SaaS user mailbox logging in from an unusual source it correlates with Mamba 2FA relay server.

Almost an hour later, the SaaS user was observed logging in from another suspicious IP address, 45.133.172[.]86, linked to ASN AS174 COGENT-174. This IP, originating from the UK, successfully passed through MFA validation.

Following this unusual access, the SaaS user was notably observed reading emails and files that could contain sensitive payment and contract information. This behavior suggests that the attacker may have been leveraging contextual information about the target to craft further malicious phishing emails or fraudulent invoices. Subsequently, the user was detected creating a new mailbox rule titled 'fdsdf'. This rule was configured to redirect emails from a specific domain to the 'Deleted Items' folder and automatically mark them as read.

Implications of Unusual Email Rules

Such unusual email rule configurations are a common tactic employed by attackers. They often use these rules to automatically forward emails containing sensitive keywords—such as "invoice”, "payment", or "confidential"—to an external address. Additionally, these rules help conceal malicious activities, keeping them hidden from the target and allowing the attacker to operate undetected.

Figure 3: The model alert “SaaS / Compliance / Anomalous New Email Rule,” pertaining to the unusual email rule created by the SaaS user named ‘fdsdf’.

Blocking the action

A few minutes later, the SaaS user from the unusual IP address 45.133.172[.]86 was observed attempting to send an email with the subject “RE: Payments.” Subsequently, Darktrace detected the user engaging in activities that could potentially establish persistence in the compromised account, such as registering a new authenticator app. Recognizing this sequence of anomalous behaviors, Darktrace implemented an Autonomous Response inhibitor, disabling the SaaS user for two hours. This action effectively contained potential malicious activities, such as the distribution of phishing emails and fraudulent invoices, and gave the customer’s security team the necessary time to conduct a thorough investigation and implement appropriate security measures.

Figure 4: Device Event Log displaying Darktrace’s Autonomous Response taking action by blocking the SaaS account.
Figure 5: Darktrace / IDENTITY highlighting the 16 model alerts that triggered during the observed compromise.

In another example from mid-July, similar activities related to the campaign were observed on another customer network. A SaaS user was initially detected logging in from the unusual external endpoint 2607:5500:3000:fea[::]2.

Figure 6: The SaaS / Compromise / SaaS Anomaly Following Anomalous Login model alert was triggered by an unusual login from a suspicious IP address linked to Mamba 2FA.

A few minutes later, in the same manner as demonstrated in the previous case, the actor was observed logging in from another rare endpoint, 102.68.111[.]240. However, this time it was from a source IP located in Lagos, Nigeria, which no other user on the network had been observed connecting from. Once logged in, the SaaS user updated the settings to "User registered Authenticator App with Notification and Code," a possible attempt to maintain persistence in the SaaS account.

Figure 7: Darktrace / IDENTITY highlighted the regular locations for the SaaS user. The rarity scores associated with the Mamba 2FA IP location and another IP located in Nigeria were classified as having very low regularity scores for this user.

Based on unusual patterns of user behavior, a Cyber AI Analyst Incident was also generated, detailing all potential account hijacking activities. Darktrace also applied an Autonomous Response action, disabling the user for over five hours. This swift action was crucial in preventing further unauthorized access, potential data breaches and further implications.

Figure 8: Cyber AI Analyst Incident detailing the unusual activities related to the SaaS account hijacking.

Since the customer had subscribed to Darktrace Security Operations Centre (SOC) services, Darktrace analysts conducted an additional human investigation confirming the account compromise.

How Darktrace Combats Phishing Threats

The initial entry point for Mamba 2FA account compromises primarily involves phishing campaigns using HTML attachments and deceptive links. These phishing attempts are designed to mimic legitimate Microsoft services, such as OneDrive and SharePoint, making them appear authentic to unsuspecting users. Darktrace / EMAIL leverages multiple capabilities to analyze email content for known indicators of phishing. This includes looking for suspicious URLs, unusual attachments (like HTML files with embedded JavaScript), and signs of social engineering tactics commonly used in phishing campaigns like Mamba 2FA. With these capabilities, Darktrace successfully detected Mamba 2FA phishing emails in networks where this tool is integrated into the security layers, consequently preventing further implications and account hijacks of their users.

Mamba 2FA URL Structure and Domain Names

The URL structure used in Mamba 2FA phishing attempts is specifically designed to facilitate the capture of user credentials and MFA tokens while evading detection. These phishing URLs typically follow a pattern that incorporates Base64-encoded parameters, which play a crucial role in the operation of the phishing kit.

The URLs associated with Mamba 2FA phishing pages generally follow this structure [6]:

https://{domain}/{m,n,o}/?{Base64 string}

Below are some potential Mamba 2FA phishing emails, with the Base64 strings already decoded, that were classified as certain threats by Darktrace / EMAIL. This classification was based on identifying multiple suspicious characteristics, such as HTML attachments containing JavaScript code, emails from senders with no previous association with the recipients, analysis of redirect links, among others. These emails were autonomously blocked from being delivered to users' inboxes.

Figure 9: Darktrace / EMAIL highlighted a possible phishing email from Mamba 2FA, which was classified as a 100% anomaly.
Figure 10: Darktrace / EMAIL highlighted a URL that resembles the characteristics associated with Mamba 2FA.

Conclusion

The rise of PhaaS platforms and the advent of AiTM phishing kits represent a concerning evolution in cyber threats, pushing the boundaries of traditional phishing tactics and exposing significant vulnerabilities in current cybersecurity defenses. The ability of these attacks to effortlessly bypass traditional security measures like MFA underscores the need for more sophisticated, adaptive strategies to combat these evolving threats.

By identifying and responding to anomalous activities within Microsoft 365 accounts, Darktrace not only highlights the importance of comprehensive monitoring but also sets a new standard for proactive threat detection. Furthermore, the autonomous threat response capabilities and the exceptional proficiency of Darktrace / EMAIL in intercepting and neutralizing sophisticated phishing attacks illustrate a robust defense mechanism that can effectively safeguard users and maintain the integrity of digital ecosystems.

Credit to Patrick Anjos (Senior Cyber Analyst) and Nahisha Nobregas (Senior Cyber Analyst)

Appendices

Darktrace Model Detections

  • SaaS / Access / M365 High Risk Level Login
  • SaaS / Access / Unusual External Source for SaaS Credential Use
  • SaaS / Compromise / Login From Rare Endpoint While User Is Active
  • SaaS / Compliance / M365 Security Information Modified
  • SaaS / Compromise / Unusual Login and New Email Rule
  • SaaS / Email Nexus / Suspicious Internal Exchange Activity
  • SaaS / Compliance / Anomalous New Email Rule
  • SaaS / Email Nexus / Possible Outbound Email Spam
  • SaaS / Compromise / Unusual Login and Account Update
  • SaaS / Compromise / SaaS Anomaly Following Anomalous Login
  • SaaS / Compliance / M365 Security Information Modified
  • SaaS / Compromise / Login From Rare Endpoint While User Is Active
  • SaaS / Compromise / Unusual Login, Sent Mail, Deleted Sent
  • SaaS / Unusual Activity / Multiple Unusual SaaS Activities
  • SaaS / Email Nexus / Unusual Login Location Following Link to File Storage
  • SaaS / Unusual Activity / Multiple Unusual External Sources For SaaS Credential
  • IaaS / Compliance / Uncommon Azure External User Invite
  • SaaS / Compliance / M365 External User Added to Group
  • SaaS / Access / M365 High Risk Level Login
  • SaaS / Compliance / M365 Security Information Modified
  • SaaS/ Unusual Activity / Unusual MFA Auth and SaaS Activity
  • SaaS / Compromise / Unusual Login and Account Update

Cyber AI Analyst Incidents:

  • Possible Hijack of Office365 Account
  • Possible Hijack of AzureActiveDirectory Account
  • Possible Unsecured Office365 Resource

List of Indicators of Compromise (IoCs)

IoC       Type    Description + Confidence

2607:5500:3000:fea[::]2 - IPv6 - Possible Mamba 2FA relay server

2607:5500:3000:1cab:[:]2 - IPv6 - Possible Mamba 2FA relay server

References

1.     https://securityaffairs.com/136953/cyber-crime/caffeine-phishing-platform.html

2.     https://any.run/cybersecurity-blog/analysis-of-the-phishing-campaign/

3.     https://www.bleepingcomputer.com/news/security/new-mamba-2fa-bypass-service-targets-microsoft-365-accounts/

4.     https://cyberinsider.com/microsoft-365-accounts-targeted-by-new-mamba-2fa-aitm-phishing-threat/

5.     https://blog.sekoia.io/mamba-2fa-a-new-contender-in-the-aitm-phishing-ecosystem/

MITRE ATT&CK Mapping

Tactic – Technique

DEFENSE EVASION, PERSISTENCE, PRIVILEGE ESCALATION, INITIAL ACCESS - Cloud Accounts

DISCOVERY - Cloud Service Dashboard

RESOURCE DEVELOPMENT - Compromise Accounts

CREDENTIAL ACCESS - Steal Web Session Cookie

PERSISTENCE - Account Manipulation

PERSISTENCE - Outlook Rules

RESOURCE DEVELOPMENT - Email Accounts

INITIAL ACCESS - Phishing

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About the author
Patrick Anjos
Senior Cyber Analyst

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December 19, 2024

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Darktrace Recognized in the Gartner® Magic Quadrant™ for Email Security Platforms

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Darktrace has been recognized in the first ever Gartner Magic Quadrant for Email Security Platforms (ESP).  As a Challenger, we have been recognized based on our Ability to Execute and Completeness of Vision.

The Gartner Magic Quadrant for Email Security is designed to help organizations evaluate which email security solutions might be the best fit for their needs by providing a visual representation of the market vendors and the strengths and cautions of different vendors. We encourage our customers to read the full report to get the complete picture.

Darktrace / EMAIL has a unique AI approach to identifying threats, including NLP and behavioral analysis, instead of traditional security measures like signatures and sandboxing – providing protection against advanced attacks like Business Email Compromise (BEC) and spear phishing. We believe our AI-first approach delivers high-quality solutions that our customers trust, allowing them to stay ahead of sophisticated threats that other tools miss.  

We’re proud of Darktrace’s rapid growth, geographic scale, and ability to execute effectively in the email security market, which reflect our commitment to delivering high-quality, reliable solutions that meet the evolving needs of our customers.

What do we believe makes Darktrace the fastest growing email security solution on the market?

An AI-first approach to innovation: Catching the threats others miss

As one of the founders of the ICES category, Darktrace has a long history of innovation, backed by over 200 patents. While other email security solutions are only just starting to apply machine learning (ML) techniques to outdated methods like signature analysis, reputation lists, and sandboxing, Darktrace has redefined the approach to email threat detection with its pioneering AI-driven anomaly detection engine.

Traditional ESPs often miss advanced threats because they rely on rules and signatures that focus on payloads and blindly trust known sources. This approach requires constant updates and frequently fails to detect threats like Business Email Compromise and Spear Phishing. In contrast, Darktrace / EMAIL uses advanced anomaly detection to identify the most sophisticated threats by focusing on unusual patterns and behaviors. This innovative approach has consistently delivered superior detection, stopping on average 58% of the threats that other solutions in the security stack miss.1

But our AI-first approach doesn’t stop at the inbox. At Darktrace, we transcend the limitations of traditional email security by leveraging a platform that unifies insights across multiple domains, providing robust protection against multi-domain threats. Our award-winning solutions defend the most popular attack vectors, including email, messaging, network, and identity protection. By combining signals from all domains, we establish unique behavioral profiles for each device and user, significantly enhancing detection precision.  

This pioneering approach has led to introducing industry-first advancements like QR code analysis and automated incident investigations, alongside game-changing functionality including:

  • Microsoft Teams security with advanced messaging analysis: The ability to identify critical early phishing and insider threats across both email and Microsoft Teams messaging.  
  • AI analyst narratives for improved end user reporting: that reduces phishing investigations by 60% by exposing unique narratives that provide the context of each received email and give feedback to each employee as they interact with their mail.2
  • Mailbox Security Assistant: to perform advanced behavioral browser analysis and stop malicious links within webpages, detecting and remediating 70% more malicious phishing links than traditional tools.3  
  • AI based, autonomous data loss prevention: to immediately secure your organization from misdirected emails, insider threats, and data loss—both classified and unclassified- without any administrative overhead.

Customer trust that fuels exponential growth

With almost 5,000 customers in under 5 years, we've doubled the growth rate of other vendors in the email security market. Our rapid market penetration, fueled by customer satisfaction and pioneering technology, showcases our revolutionary approach and sets new industry standards. 

Darktrace’s exceptional customer retention is fueled by an unparalleled customer experience, extensive regional support, dedicated account teams, and cutting-edge scalable technology. We pride ourselves on having a global network with local expertise, consisting of 110 worldwide offices which provide local language and technical support to offer multilingual, in-house assistance to our customer base.

Check it out – Darktrace / EMAIL has the highest percentage of 5-star ratings with a 4.8 rating on Gartner® Peer Insights™.4

Supporting every stage of your email security journey

Darktrace / EMAIL supports your security maturity journey, from first time security buyers to mature security stacks looking to augment their existing ESPs – by handling advanced threats without extensive tuning. And unlike other solutions that create a siloed and parallel solution, it works harmoniously with native email providers to create a modern email security stack. That’s why Darktrace performs well with first-time email security buyers and has strong renewal rates.

Integrating with Microsoft and Google via API, we replace traditional Secure Email Gateways (SEGs) with a modern, comprehensive email security stack. By combining approaches, our solution merges attack-centric analysis, which learns attack patterns and threat intelligence, with a business-centric approach that understands user behavior and inbox activity to deliver a unified stack that defends the entire threat spectrum – leading Darktrace to be recognized as Microsoft Partner of the year UK 2024.  

Our user-friendly, self-learning AI solution requires minimal tuning and deployment, making it perfect for customers looking for a highly usable but lightly configurable solution that will accompany them throughout their lifetime as they mature their email security stack in line with the evolving threat landscape.

Learn more

Get complimentary access to the full Gartner® Magic Quadrant™ for Email Security Platforms here.

To learn more about Darktrace / EMAIL or to get a free demo, check out the product hub.

References

1 From September 1 – December 31 2023, 58% of the phishing emails analyzed by Darktrace / EMAIL had already passed through native spam filtering and email security controls. (Darktrace End of Year Threat Report 2023)

2 When customers deployed the Darktrace / EMAIL Outlook Add-in there was a 60% decrease in incorrectly reported phishing emails. Darktrace Internal Research, 2024

3 Once a user reports phishing that contains a link, an automated second level triage engages our link analysis infrastructure expanding the signals analyzed. Darktrace Internal Research, 2024

4 Based on 252 reviews as of 19th December 2024

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About the author
Carlos Gray
Product Manager
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