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September 4, 2022

The Cyber Security Shortages Holding Back Numerous Countries

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04
Sep 2022
Many emerging markets in the Global South suffer from ineffective cyber legislation and crippling skill shortages. Learn how these markets need protection.

As a flurry of tech startup investment driven by the pandemic tailed off in the second quarter of 2022, funding for startups fell globally by 23%, the largest drop in over a decade. In Africa, however, that funding doubled over the same period. The continent has seen a wave of venture capital from within and without, and increasing numbers of ‘unicorns’ – startups valued at over $1 billion. 

For investors, the continent is steadily becoming a safer bet, but certain concerns remain, not least of which is the cyber-reliance of many African nations and businesses. A 2021 report by Interpol suggests that the continent’s GDP is reduced by up to 10% (equivalent to $4.12 billion in 2021) by cybercrime alone. If emerging markets like Nigeria, South Africa, and Kenya are to continue drawing investment, they’ll need to match business innovation with more effective security measures.

The Cost of a Continental Skill Shortage

Cyber skill shortages remain an issue in many Global South markets, meaning the impact of common threats is effectively magnified when they hit organizations in these nations. Having the expertise on hand to reduce time-to-response and take decisive, effective remediation action can be the difference between a bullet point on a threat report and a fully-fledged attack.

Many cyber professionals will think of WannaCry, a ransomware attack which affected over 200,000 devices in 2017, as a threat of the past, its relevance consigned to the months after its first appearance. For countries in Latin America and the Caribbean, however, it remains a prevalent and punishing tool, and continues to target thousands of systems: the highest number of WannaCry attacks are consistently seen in Brazil, Ecuador, and Chile. Why is so much damage still being wrought by a ransomware strain which was largely thrown into obsolescence in the Global North years ago? Think tanks like the RUSI attribute it to a lack of IT professionals and the slow uptake of new security standards in regions which are otherwise enjoying rapid digitalization. 

The discordance between internet penetration rates and cyber security capabilities is even more pronounced in Africa. An estimate made in 2018 suggested that there were only 7,000 certified security professionals in the continent, one for every 177,000 people. In the US, comparatively, the figure was one for every 330 people. Even adjusting for Africa’s reduced internet penetration rate, the figure remains one professional for every 45,140 internet users. 

The result of this is that 9 in every 10 African businesses are said to operate without necessary cyber security protocols in place. If the continent continues to draw investment without making big strides in its cyber security measures, its rapidly growing base of potential victims (Africa’s internet using population numbers over 650 million, massively outstripping North America’s 350 million) will draw increasing numbers of cyber-attacks.

Attackers Destabilize the Market

There is already evidence that attackers are beginning to take notice. Interpol cites a report claiming that in the first months of 2021, African organizations saw the highest increase in ransomware attacks of any region. But it is the efficacy, rather than frequency, of attacks on Global South nations which will be most concerning to investors seeking stability. 

Last year in South Africa, several major trade ports were brought to a halt by a ransomware attack on Transnet and, just a few months later, the country’s justice department was brought down in a similar attack. In Costa Rica earlier this year, the ransomware group Conti successfully locked down several government systems and threatened to overthrow the presiding government if ransom payments were not made, leading President Chaves to declare a national state of emergency. Organizations operating critical national infrastructure are particularly attractive to attackers, as the disruption caused by their downtime makes it easier to extort a generous ransom. These attacks are also high-profile, often internationally so. 

High-profile attacks can greatly affect the confidence of investors and potential business partners. A KPMG report on cyber risks in emerging markets explains: “Those suppliers handling confidential third-party data in emerging markets that are able to demonstrate strong security posture around that data are likely to be more attractive and potentially able to win more business.” Organizations in countries with generally weaker cyber security practices should be looking at tools to put the concerns of potential partners and investors at ease. Ideally these should be AI-driven tools which not only stop old, known threats, but also those headline-grabbing novel attacks and zero days.

Protecting Progress

Many Global South governments are now taking steps to address cybercrime concerns, and bring legislation up to global standards. Last year, South Africa’s President Cyril Ramaphosa signed the Cybercrimes and Cybersecurity Act, placing new breach reporting responsibilities on organizations. Similar acts were passed in nations such as Zambia and Ecuador the same year.

International cooperation on the issue of cyber security is also more common: the Convention on Cyber-security and Personal Data Protection adopted by the African Union's 55 member states in 2014 has now been ratified by thirteen nations, while in July of this year, delegates from Bangladesh, Bhutan, India, Myanmar, Nepal, Sri Lanka, and Thailand gathered for the inaugural BIMSTEC (Bay of Bengal Initiative for Multi-Sectoral Technical and Economic Cooperation) meeting on cyber security cooperation

These are important steps, but legislation and discussion will do little if organizations do not take action in their wake. As we stressed in our recent blog on modern cyber warfare, the involvement of the private sector in government directives is crucial to tackling widespread cyber threats. Togo’s Minister of Digital Economy stressed this fact when he announced the new African Centre for Coordination and Research in Cybersecurity last month: “Our partnership model with the private sector is an innovative approach that we want to showcase to inspire other countries for safer cyberspace on the continent.”

For emerging markets to thrive globally, the organizations within them need to recognize the growing target on their backs, and protect themselves and their data from increasing numbers of sophisticated cyber-attacks. Addressing crippling skill shortages may seem like a long-term – even generational – plan, but with the right tools it can be done almost immediately. AI solutions like Darktrace can autonomously prevent, detect, and respond to attacks, buying back hours for security professionals, and augmenting the ability of small teams to tackle numerous complex threats simultaneously. Darktrace PREVENT preempts attackers and continuously hardens defenses, ensuring that organizations are prepared for novel threats, rather than falling victim to old ransomware strains.

The economic significance of cyber resilience has become undeniable. With proper security investment, emerging markets and Global South nations can hold onto the billions being lost to cyber-attack costs, and continue to focus on business growth and innovation.

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Author
David Masson
VP, Enterprise Security

David Masson is Darktrace’s Director of Enterprise Security, and has over two decades of experience working in fast moving security and intelligence environments in the UK, Canada and worldwide. With skills developed in the civilian, military and diplomatic worlds, he has been influential in the efficient and effective resolution of various unique national security issues. David is an operational solutions expert and has a solid reputation across the UK and Canada for delivery tailored to customer needs. At Darktrace, David advises strategic customers across North America and is also a regular contributor to major international and national media outlets in Canada where he is based. He holds a master’s degree from Edinburgh University.

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November 28, 2024

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Cloud

Cloud security: addressing common CISO challenges with advanced solutions

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Cloud adoption is a cornerstone of modern business with its unmatched potential for scalability, cost efficiency, flexibility, and net-zero targets around sustainability. However, as organizations migrate more workloads, applications, and sensitive data to the cloud it introduces more complex challenges for CISO’s. Let’s dive into the most pressing issues keeping them up at night—and how Darktrace / CLOUD provides a solution for each.

1. Misconfigurations: The Silent Saboteur

Misconfigurations remain the leading cause of cloud-based data breaches. In 2023 alone over 80%  of data breaches involved data stored in the cloud.1  Think open storage buckets or overly permissive permissions; seemingly minor errors that are easily missed and can snowball into major disasters. The fallout of breaches can be costly—both financially and reputationally.

How Darktrace / CLOUD Helps:

Darktrace / CLOUD continuously monitors your cloud asset configurations, learning your environment and using these insights to flag potential misconfigurations. New scans are triggered when changes take place, then grouped and prioritised intelligently, giving you an evolving and prioritised view of vulnerabilities, best practice and mitigation strategies.

2. Hybrid Environments: The Migration Maze

Many organizations are migrating to the cloud, but hybrid setups (where workloads span both on-premises and cloud environments) create unique challenges and visibility gaps which significantly increase complexity. More traditional and most cloud native security tooling struggles to provide adequate monitoring for these setups.

How Darktrace / CLOUD Helps:

Provides the ability to monitor runtime activity for both on-premises and cloud workloads within the same user interface. By leveraging the right AI solution across this diverse data set, we understand the behaviour of your on-premises workloads and how they interact with cloud systems, spotting unusual connectivity or data flow activity during and after the migration process.

This unified visibility enables proactive detection of anomalies, ensures seamless monitoring across hybrid environments, and provides actionable insights to mitigate risks during and after the migration process.

3. Securing Productivity Suites: The Last Mile

Cloud productivity suites like Microsoft 365 (M365) are essential for modern businesses and are often the first step for an organization on a journey to Infrastructure as a Service (IaaS) or Platform as a Service (PaaS) use cases. They also represent a prime target for attackers. Consider a scenario where an attacker gains access to an M365 account, and proceeds to; access sensitive emails, downloading files from SharePoint, and impersonating the user to send phishing emails to internal employees and external partners. Without a system to detect these behaviours, the attack may go unnoticed until significant damage is done.

How Darktrace helps:

Darktrace’s Active AI platform integrates with M365 and establishes an understanding of normal business activity, enabling the detection of abnormalities across its suite including Email, SharePoint and Teams. By identifying subtle deviations in behaviour, such as:

   •    Unusual file accesses

   •    Anomalous login attempts from unexpected locations or devices.

   •    Suspicious email forwarding rules created by compromised accounts.

Darktrace’s Autonomous Response can act precisely to block malicious actions, by disabling compromised accounts and containing threats before they escalate. Precise actions also ensure that critical business operations are maintained even when a response is triggered.  

4. Agent Fatigue: The Visibility Struggle

To secure cloud environments, visibility is critical. If you don’t know what’s there, how can you secure it? Many solutions require agents to be deployed on every server, workload, and endpoint. But managing and deploying agents across sprawling hybrid environments can be both complex and time-consuming when following change controls, and especially as cloud resources scale dynamically.

How Darktrace / CLOUD Helps:

Darktrace reduces or eliminates the need for widespread agent deployment. Its agentless by default, integrating directly with cloud environments and providing instant visibility without the operational headache. Darktrace ensures coverage with minimal friction. By intelligently graphing the relationships between assets and logically grouping your deployed Cloud resources, you are equipped with real-time visibility to quickly understand and protect your environment.

So why Darktrace / CLOUD?

Darktrace’s Self-Learning AI redefines cloud security by adapting to your unique environment, detecting threats as they emerge, and responding in real-time. From spotting misconfigurations to protecting productivity suites and securing hybrid environments. Darktrace / CLOUD simplifies cloud security challenges without adding operational burdens.

From Chaos to Clarity

Cloud security doesn’t have to be a game of endless whack-a-mole. With Darktrace / CLOUD, CISOs can achieve the visibility, control, and proactive protection they need to navigate today’s complex cloud ecosystems confidently.

[1] https://hbr.org/2024/02/why-data-breaches-spiked-in-2023

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About the author
Adam Stevens
Director of Product, Cloud Security

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November 27, 2024

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Inside the SOC

Behind the veil: Darktrace's detection of VPN exploitation in SaaS environments

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Introduction

In today’s digital landscape, Software-as-a-Service (SaaS) platforms have become indispensable for businesses, offering unparalleled flexibly, scalability, and accessibly across locations. However, this convenience comes with a significant caveat - an expanded attack surface that cyber criminals are increasingly exploiting. In 2023, 96.7% of organizations reported security incidents involving at least one SaaS application [1].

Virtual private networks (VPNs) play a crucial role in SaaS security, acting as gateways for secure remote access and safeguarding sensitive data and systems when properly configured. However, vulnerabilities in VPNs can create openings for attacks to exploit, allowing them to infiltrate SaaS environments, compromise data, and disrupt business operations. Notably, in early 2024, the Darktrace Threat Research team investigated the exploitation of zero-day vulnerabilities in Ivanti Connect Secure VPNs, which would allow threat actors to gain access to sensitive systems and execute remote code.

More recently, in August, Darktrace identified a SaaS compromise where a threat actor logged into a customer’s VPN from an unusual IP address, following an initial email compromise. The attacker then used a separate VPN to create a new email rule designed to obfuscate the phishing campaign they would later launch.

Attack Overview

The initial attack vector in this case appeared to be through the customer’s email environment. A trusted external contact received a malicious email from another mutual contact who had been compromised and forwarded it to several of the organization’s employees, believing it to be legitimate. Attackers often send malicious emails from compromised accounts to their past contacts, leveraging the trust associated with familiar email addresses. In this case, that trust caused an external victim to unknowingly propagate the attack further. Unfortunately, an internal user then interacted with a malicious payload included in the reply section of the forwarded email.

Later the same day, Darktrace / IDENTITY detected unusual login attempts from the IP 5.62.57[.]7, which had never been accessed by other SaaS users before. There were two failed attempts prior to the successful logins, with the error messages “Authentication failed due to flow token expired” and “This occurred due to 'Keep me signed in' interrupt when the user was signing in.” These failed attempts indicate that the threat actor may have been attempting to gain unauthorized access using stolen credentials or exploiting session management vulnerabilities. Furthermore, there was no attempt to use multi-factor authentication (MFA) during the successful login, suggesting that the threat actor had compromised the account’s credentials.

Following this, Darktrace detected the now compromised account creating a new email rule named “.” – a telltale sign of a malicious actor attempting to hide behind an ambiguous or generic rule name.

The email rule itself was designed to archive incoming emails and mark them as read, effectively hiding them from the user’s immediate view. By moving emails to the “Archive” folder, which is not frequently checked by end users, the attacker can conceal malicious communications and avoid detection. The settings also prevent any automatic deletion of the rules or forced overrides, indicating a cautious approach to maintaining control over the mailbox without raising suspicion. This technique allows the attacker to manipulate email visibility while maintaining a façade of normality in the compromised account.

Email Rule:

  • AlwaysDeleteOutlookRulesBlob: False
  • Force: False
  • MoveToFolder: Archive
  • Name: .
  • MarkAsRead: True
  • StopProcessingRules: True

Darktrace further identified that this email rule had been created from another IP address, 95.142.124[.]42, this time located in Canada. Open-source intelligence (OSINT) sources indicated this endpoint may have been malicious [2].

Given that this new email rule was created just three minutes after the initial login from a different IP in a different country, Darktrace recognized a geographic inconsistency. By analyzing the timing and rarity of the involved IP addresses, Darktrace identified the likelihood of malicious activity rather than legitimate user behavior, prompting further investigation.

Figure 1: The compromised SaaS account making anomalous login attempts from an unusual IP address in the US, followed by the creation of a new email rule from another VPN IP in Canada.

Just one minute later, Darktrace observed the attacker sending a large number of phishing emails to both internal and external recipients.

Figure 2: The compromised SaaS user account sending a high volume of outbound emails to new recipients or containing suspicious content.

Darktrace / EMAIL detected a significant spike in inbound emails for the compromised account, likely indicating replies to phishing emails.

Figure 3: The figure demonstrates the spike in inbound emails detected for the compromised account, including phishing-related replies.

Furthermore, Darktrace identified that these phishing emails contained a malicious DocSend link. While docsend[.]com is generally recognized as a legitimate file-sharing service belonging to Dropbox, it can be vulnerable to exploitation for hosting malicious content. In this instance, the DocSend domain in question, ‘hxxps://docsend[.]com/view/h9t85su8njxtugmq’, was flagged as malicious by various OSINT vendors [3][4].

Figure 4: Phishing emails detected containing a malicious DocSend link.

In this case, Darktrace Autonomous Response was not in active mode in the customer’s environment, which allowed the compromise to escalate until their security team intervened based on Darktrace’s alerts. Had Autonomous Response been enabled during the incident, it could have quickly mitigated the threat by disabling users and inbox rules, as suggested by Darktrace as actions that could be manually applied, exhibiting unusual behavior within the customer’s SaaS environment.

Figure 5: Suggested Autonomous Response actions for this incident that required human confirmation.

Despite this, Darktrace’s Managed Threat Detection service promptly alerted the Security Operations Center (SOC) team about the compromise, allowing them to conduct a thorough investigation and inform the customer before any further damage could take place.

Conclusion

This incident highlights the role of Darktrace in enhancing cyber security through its advanced AI capabilities. By detecting the initial phishing email and tracking the threat actor's actions across the SaaS environment, Darktrace effectively identified the threat and brought it to the attention of the customer’s security team.

Darktrace’s proactive monitoring was crucial in recognizing the unusual behavior of the compromised account. Darktrace / IDENTITY detected unauthorized access attempts from rare IP addresses, revealing the attacker’s use of a VPN to hide their location.

Correlating these anomalies allowed Darktrace to prompt immediate investigation, showcasing its ability to identify malicious activities that traditional security tools might miss. By leveraging AI-driven insights, organizations can strengthen their defense posture and prevent further exploitation of compromised accounts.

Credit to Priya Thapa (Cyber Analyst), Ben Atkins (Senior Model Developer) and Ryan Traill (Analyst Content Lead)

Appendices

Real-time Detection Models

  • SaaS / Compromise / Unusual Login and New Email Rule
  • SaaS / Compromise / High Priority New Email Rule
  • SaaS / Compromise / New Email Rule and Unusual Email Activity
  • SaaS / Compromise / Unusual Login and Outbound Email Spam
  • SaaS / Compliance / Anomalous New Email Rule
  • SaaS / Compromise / Suspicious Login and Suspicious Outbound Email(s)
  • SaaS / Email Nexus / Possible Outbound Email Spam

Autonomous Response Models

  • Antigena / SaaS / Antigena Email Rule Block
  • Antigena / SaaS / Antigena Enhanced Monitoring from SaaS User Block
  • Antigena / SaaS / Antigena Suspicious SaaS Activity Block

MITRE ATT&CK Mapping

Technique Name Tactic ID Sub-Technique of

  • Cloud Accounts. DEFENSE EVASION, PERSISTENCE, PRIVILEGE ESCALATION, INITIAL ACCESS T1078.004 T1078
  • Compromise Accounts RESOURCE DEVELOPMENT T1586
  • Email Accounts RESOURCE DEVELOPMENT T1586.002 T1586
  • Internal Spearphishing LATERAL MOVEMENT T1534 -
  • Outlook Rules PERSISTENCE T1137.005 T1137
  • Phishing INITIAL ACCESS T1566 -

Indicators of Compromise (IoCs)

IoC – Type – Description

5.62.57[.]7 – Unusual Login Source

95.142.124[.]42– IP – Unusual Source for Email Rule

hxxps://docsend[.]com/view/h9t85su8njxtugmq - Domain - Phishing Link

References

[1] https://wing.security/wp-content/uploads/2024/02/2024-State-of-SaaS-Report-Wing-Security.pdf

[2] https://www.virustotal.com/gui/ip-address/95.142.124.42

[3] https://urlscan.io/result/0caf3eee-9275-4cda-a28f-6d3c6c3c1039/

[4] https://www.virustotal.com/gui/url/8631f8004ee000b3f74461e5060e6972759c8d38ea8c359d85da9014101daddb

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About the author
Priya Thapa
Cyber Analyst
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