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October 9, 2022

Piloting Airline Cyber Security With Artificial Intelligence (AI)

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09
Oct 2022
The airline industry is constantly exposed to cyber threats. Darktrace has some tips to help airline professionals bolster their cyber-security efforts.

A Thin Margin for Error

The airline industry has long been known for its thin profit margins, and the high costs of unexpected downtime. 2010’s Eyjafjallajökull eruption in Iceland and the resulting six-day airspace ban across Europe cost airlines $1.7 billion, just a taste of the impact that would come ten years later as a result of the pandemic. The industry collectively amassed more than $180 billion in debt in 2020, and some predictions suggest that by 2024 the industry's debt could exceed its revenue.

Given the impact that further sustained downtime could have on an already ailing industry, airlines are having to take cyber security seriously. Last year’s Colonial Pipeline ransomware attack in the US led to a six-day shutdown of pipeline operations – the same length of time that flights were grounded by the Eyjafjallajökull eruption. But while the industry hasn’t seen a volcanic eruption on that scale in over twelve years, ransomware attacks are striking airlines weekly. Just this year a ransomware attack on SpiceJet left hundreds of passengers stranded at airports across India, despite being contained relatively quickly.  

Fraud, Fines and Safety Risks

It isn’t just ransomware which is concerning many in the industry. Data breaches remain one of the biggest threats to airlines, organizations which are responsible at any one time for the personal and financial information of millions of customers. In 2019, British Airways had the data of 380,000 customers stolen, including addresses, birth dates and credit card information, and was fined £20 million (reduced from £183 million due in part to the impact of the pandemic) by the UK’s Information Commissioner’s Office (ICO), the largest issued fine in the ICO’s history. The European airline EasyJet is currently facing a class-action suit seeking £18 billion in damages after failing to properly disclose the loss of 2,208 customers’ credit-card information in 2020. 

Airlines are also losing out to card and air mile fraud, with thousands of fraudulent loyalty program accounts being sold on the dark web, as well as the usual roster of attacks including phishing and insider threats which affect businesses of every size and industry. The airlines themselves are not being complacent. In a 2021 report by SITA, 100% of airlines surveyed named cyber security as a key investment for the next three years. Making sure that those investments count will be the next challenge.

There are few industries for which safety and security measures are so important, and while no impact on flight safety as a result of a cyber-attack has yet been reported, agencies like Eurocontrol are already urging caution. Airlines and airports should look at smarter ways to proactively protect their digital environments. 

As attacks grow faster and less predictable, organizations are increasingly turning to preventative AI security measures. For airlines, which operate with broad attack surfaces and plenty of valuable data, using tools which can identify and monitor every asset and potential attack path in an organization and take the necessary steps to secure them is the best way to stay ahead of attackers.

Securing Airspace, Securing Cyberspace

As a recreational pilot myself, I understand the extent of the safety measures that go into every flight: the flight plans, pre-flight checks and all of the long-practiced, deep-embedded knowledge. It is this comprehensive and meticulous approach which ought to be reflected in organizations’ cyber security efforts – whether they be airlines, airports or any other type of business. The parallels between the processes of flying and running a digital organization safely give us a helpful way to understand what proper, AI-driven cyber security can do for any organization, airlines included.

Cleared for Takeoff 

For the pilot, safety measures start long before they’re sat in the cockpit. Flight planning, which includes planning heading and bearing, taking things like elevation, terrain, and weather conditions into consideration, must be completed in addition to plenty of pre-flight checks. The checklist the pilot works through when performing a walk around and pre-flight inspection will often be ordered so that they work in a circle around the perimeter of the whole plane. These checks prevent potential threats, covering everything from water having mixed with the fuel to birds making nests inside the engine cowling.

Darktrace PREVENT, released in July 2022, serves a similar purpose. The AI autonomously identifies and tests every single user and asset that makes up a business in order to spot potential vulnerabilities and harden defenses where necessary. Like a walk around, PREVENT/Attack Surface Management examines the full range of external assets for threats. Then, by identifying and testing potential attack pathways and mitigating against weak points and worst-case scenarios, PREVENT/End-to-End takes steps to win the fight before an attack has been launched. 

Maintaining Good Visibility

When you’re piloting a plane, first and foremost you need a way to detect key variables. Your fundamental flight instruments in the cockpit are known as the six pack:

1. Airspeed Indicator
2. Attitude Indicator or Artificial Horizon 
3. Altimeter
4. Turn Coordinator 
5. Heading Indicator
6. Vertical Speed Indicator

These six instruments provide the critical information needed by any pilot to safely fly the aircraft. While additional instruments are required to conduct flights In low-visibility or ‘Instrument Meteorological Conditions’ (IMC) conditions, these will be essential when getting out of dangerous situations such as inadvertently flying into cloud.

Understanding an environment and adapting to its changes is also fundamental to Darktrace DETECT: an AI-driven technology which focuses on building a comprehensive knowledge of an organization’s environment in order to spot threats the moment they appear. Because it understands what is ‘normal’ for the organization, Darktrace DETECT is able to correlate multiple subtle anomalies in order to expose emerging attacks – even those which have never been seen before. Like those essential flight instruments, DETECT offers visibility into otherwise obscure regions of the environment, and ensures that any potential problems are spotted as early as possible. 

Mayday, Mayday

In aviation and security, moving quickly once a threat has been detected is critical. When an engine stalls at 3,000 feet above ground level, you don’t have time to get the training books out and start figuring out what to do. Pilots are taught to “always have an out” and be ready to use it.

In aviation, an effective response relies for the most part on the knowledge and quick reactions of the pilot, but in cyber security, AI is making response faster and more effective than ever. Darktrace RESPOND uses DETECT’s contextual understanding in order to take the optimum action to mitigate a threat. Adaptability of this response is crucial: a single cyber-attack can come in any number of configurations, and Darktrace RESPOND is able to tailor its actions appropriately. Attacks today move too fast for human teams to be expected to keep up, but with AI taking actions at machine speed organizations can remain protected. 

Always Learning

One of the best pieces of advice a pilot can take is to always be learning. Every flight is an opportunity to learn something new and become a better and safer pilot.

Darktrace DETECT, RESPOND, and PREVENT are all driven by Self-Learning AI, a technology which not only builds but continuously evolves its understanding of each business. This means that as an organization grows, adding more users, assets, or applications, its Darktrace coverage grows too, using each new data point to enhance its understanding and the accuracy of its actions and detections. Darktrace’s separate technologies also learn from each other. Each of the three product families continuously feeds data into the others, helping to enhance their capabilities and improving their ability to keep organizations secured against threats. 

As cyber-attacks proliferate and increase in sophistication, they will continue to target organizations like airlines, which have large attack surfaces and copious amounts of customer data, and which cannot afford to weather sustained downtime. But with AI offering effective, proactive measures and clear-sky visibility, security teams can be confident in their ability to fight back.

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Author
Tony Jarvis
VP, Field CISO

Tony Jarvis is VP, Field CISO at Darktrace. Tony is a seasoned cyber security strategist who has advised Fortune 500 companies around the world on best practice for managing cyber risk. He has counselled governments, major banks and multinational companies, and his comments on cyber security and the rising threat to critical national infrastructure have been reported in local and international media including CNBC, Channel News Asia and The Straits Times. Before joining Darktrace, Tony previously served as CTO at Check Point and held senior advisory positions at FireEye, Standard Chartered Bank and Telstra. Tony holds a BA in Information Systems from the University of Melbourne.

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February 19, 2025

Darktrace Releases Annual 2024 Threat Insights

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Introduction: Darktrace’s threat research

Defenders must understand the threat landscape in order to protect against it. They can do that with threat intelligence.

Darktrace approaches threat intelligence with a unique perspective. Unlike traditional security vendors that rely on established patterns from past incidents, it uses a strategy that is rooted in the belief that identifying behavioral anomalies is crucial for identifying both known and novel threats.

For Darktrace analysts and researchers, the incidents detected by the AI solution mark the beginning of a deeper investigation, aiming to connect mitigated threats to wider trends from across the threat landscape. Through hindsight analysis, the Darktrace Threat Research team has highlighted numerous threats, including zero-day, n-day, and other novel attacks, showcasing their evolving nature and Darktrace’s ability to identify them.

In 2024, the Threat Research team observed major trends around vulnerabilities in internet-facing systems, new and re-emerging ransomware strains, and sophisticated email attacks. Read on to discover some of our key insights into the current cybersecurity threat landscape.

Multiple campaigns target vulnerabilities in internet-facing systems

It is increasingly common for threat actors to identify and exploit newly discovered vulnerabilities in widely used services and applications, and in some cases, these vulnerability exploitations occur within hours of disclosure.

In 2024, the most significant campaigns observed involved the ongoing exploitation of zero-day and n-day vulnerabilities in edge and perimeter network technologies. In fact, in the first half of the year, 40% of all identified campaign activity came from the exploitation of internet-facing devices. Some of the most common exploitations involved Ivanti Connect Secure (CS) and Ivanti Policy Secure (PS) appliances, Palo Alto Network (PAN-OS) firewall devices, and Fortinet appliances.

Darktrace helps security teams identify suspicious behavior quickly, as demonstrated with the critical vulnerability in PAN-OS firewall devices. The vulnerability was publicly disclosed on April 11, 2024, yet with anomaly-based detection, Darktrace’s Threat Research team was able to identify a range of suspicious behavior related to exploitation of this vulnerability, including command-and-control (C2) connectivity, data exfiltration, and brute-forcing activity, as early as March 26.

That means that Darktrace and our Threat Research team detected this Common Vulnerabilities and Exposure (CVE) exploitation 16 days before the vulnerability was disclosed. Addressing critical vulnerabilities quickly massively benefits security, as teams can reduce their effectiveness by slowing malicious operations and forcing attackers to pursue more costly and time-consuming methods.

Persistent ransomware threats continue to evolve

The continued adoption of the Ransomware-as-a-Service (RaaS) model provides even less experienced threat actors with the tools needed to carry out disruptive attacks, significantly lowering the barrier to entry.

The Threat Research team tracked both novel and re-emerging strains of ransomware across the customer fleet, including Akira, LockBit, and Lynx. Within these ransomware attempts and incidents, there were notable trends in attackers’ techniques: using phishing emails as an attack vector, exploiting legitimate tools to mask C2 communication, and exfiltrating data to cloud storage services.

Read the Annual 2024 Threat Report for the complete list of prominent ransomware actors and their commonly used techniques.

Onslaught of email threats continues

With a majority of attacks originating from email, it is crucial that organizations secure the inboxes and beyond.

Between December 21, 2023, and December 18, 2024, Darktrace / EMAIL detected over 30.4 million phishing emails across the fleet. Of these, 70% successfully bypassed Domain-based Message Authentication, Reporting, and Conformance (DMARC) verification checks and 55% passed through all other existing layers of customer email security.

The abuse of legitimate services and senders continued to be a significant method for threat actors throughout 2024. By leveraging trusted platforms and domains, malicious actors can bypass traditional security measures and increase the likelihood of their phishing attempts being successful.

This past year, there was a substantial use of legitimately authenticated senders and previously established domains, with 96% of phishing emails detected by Darktrace / EMAIL utilizing existing domains rather than registering new ones.

These are not the only types of email attacks we observed. Darktrace detected over 2.7 million emails with multistage payloads.

While most traditional cybersecurity solutions struggle to cover multiple vectors and recognize each stage of complex attacks as part of wider malicious activity, Darktrace can detect and respond across email, identities, network, and cloud.

Conclusion

The Darktrace Threat Research team continues to monitor the ever-evolving threat landscape. Major patterns over the last year have revealed the importance of fast-acting, anomaly-based detection like Darktrace provides.

For example, response speed is essential when campaigns target vulnerabilities in internet-facing systems, and these vulnerabilities can be exploited by attackers within hours of their disclosure if not even before that.

Similarly, anomaly-based detection can identify hard to find threats like ransomware attacks that increasingly use living-off-the-land techniques and legitimate tools to hide malicious activity. A similar pattern can be found in the realm of email security, where attacks are also getting harder to spot, especially as they frequently exploit trusted senders, use redirects via legitimate services, and craft attacks that bypass DMARC and other layers of email security.

As attacks appear with greater complexity, speed, and camouflage, defenders must have timely detection and containment capabilities to handle all emerging threats. These hard-to-spot attacks can be identified and stopped by Darktrace.

Download the full report

Discover the latest threat landscape trends and recommendations from the Darktrace Threat Research team.

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The Darktrace Threat Research Team

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February 18, 2025

Unifying IT & OT With AI-Led Investigations for Industrial Security

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As industrial environments modernize, IT and OT networks are converging to improve efficiency, but this connectivity also creates new attack paths. Previously isolated OT systems are now linked to IT and cloud assets, making them more accessible to attackers.

While organizations have traditionally relied on air gaps, firewalls, data diodes, and access controls to separate IT and OT, these measures alone aren’t enough. Threat actors often infiltrate IT/Enterprise networks first then exploit segmentation, compromising credentials, or shared IT/OT systems to move laterally, escalate privileges, and ultimately enter the OT network.

To defend against these threats, organizations must first ensure they have complete visibility across IT and OT environments.

Visibility: The first piece of the puzzle

Visibility is the foundation of effective industrial cybersecurity, but it’s only the first step. Without visibility across both IT and OT, security teams risk missing key alerts that indicate a threat targeting OT at their earliest stages.

For Attacks targeting OT, early stage exploits often originate in IT environments, adversaries perform internal reconnaissance among other tactics and procedures but then laterally move into OT first affecting IT devices, servers and workstations within the OT network. If visibility is limited, these threats go undetected. To stay ahead of attackers, organizations need full-spectrum visibility that connects IT and OT security, ensuring no early warning signs are missed.

However, visibility alone isn’t enough. More visibility also means more alerts, this doesn’t just make it harder to separate real threats from routine activity, but bogs down analysts who have to investigate all these alerts to determine their criticality.

Investigations: The real bottleneck

While visibility is essential, it also introduces a new challenge: Alert fatigue. Without the right tools, analysts are often occupied investigating alerts with little to no context, forcing them to manually piece together information and determine if an attack is unfolding. This slows response times and increases the risk of missing critical threats.

Figure 1: Example ICS attack scenario

With siloed visibility across IT and OT each of these events shown above would be individually alerted by a detection engine with little to no context nor correlation. Thus, an analyst would have to try to piece together these events manually. Traditional security tools struggle to keep pace with the sophistication of these threats, resulting in an alarming statistic: less than 10% of alerts are thoroughly vetted, leaving organizations vulnerable to undetected breaches. As a result, incidents inevitably follow.

Darktrace’s Cyber AI Analyst uses AI-led investigations to improve workflows for analysts by automatically correlating alerts wherever they occur across both IT and OT. The multi-layered AI engine identifies high-priority incidents, and provides analysts with clear, actionable insights, reducing noise and highlighting meaningful threats. The AI significantly alleviates workloads, enabling teams to respond faster and more effectively before an attack escalates.

Overcoming organizational challenges across IT and OT

Beyond technical challenges like visibility and alert management, organizational dynamics further complicate IT-OT security efforts. Fundamental differences in priorities, workflows, and risk perspectives create challenges that can lead to misalignment between teams:

Non-transferable practices: IT professionals might assume that cybersecurity practices from IT environments can be directly applied to OT environments. This can lead to issues, as OT systems and workflows may not handle IT security processes as expected. It's crucial to recognize and respect the unique requirements and constraints of OT environments.

Segmented responsibilities: IT and OT teams often operate under separate organizational structures, each with distinct priorities, goals, and workflows. While IT focuses on data security, network integrity, and enterprise applications, OT prioritizes uptime, reliability, and physical processes.

Different risk perspectives: While IT teams focus on preventing cyber threats and regulatory violations, OT teams prioritize uptime and operational reliability making them drawn towards asset inventory tools that provide no threat detection capability.

Result: A combination of disparate and ineffective tools and misaligned teams can make any progress toward risk reduction at an organization seem impossible. The right tools should be able to both free up time for collaboration and prompt better communication between IT and OT teams where it is needed. However, different size operations structure their IT and OT teams differently which impacts the priorities for each team.

In real-world scenarios, small IT teams struggle to manage security across both IT and OT, while larger organizations with OT security teams face alert fatigue and numerous false positives slowing down investigations and hindering effective communication with the IT security teams.

By unifying visibility and investigations, Darktrace / OT helps organizations of all sizes detect threats earlier, streamline workflows, and enhance security across both IT and OT environments. The following examples illustrate how AI-driven investigations can transform security operations, improving detection, investigation, and response.

Before and after AI-led investigation

Before: Small manufacturing company

At a small manufacturing company, a 1-3 person IT team juggles everything from email security to network troubleshooting. An analyst might see unusual traffic through the firewall:

  • Unusual repeated outbound traffic from an IP within their OT network destined to an unidentifiable external IP.

With no dedicated OT security tools and limited visibility into the industrial network, they don’t know what the internal device in question is, if it is beaconing to a malicious external IP, and what it may be doing to other devices within the OT network. Without a centralized dashboard, they must manually check logs, ask operators about changes, and hunt for anomalies across different systems.

After a day of investigation, they concluded the traffic was not to be expected activity. They stop production within their smaller OT network, update their firewall rules and factory reset all OT devices and systems within the blast radius of the IP device in question.

After: Faster, automated response with Cyber AI Analyst

With Darktrace / OT and Cyber AI Analyst, the IT team moves from reactive, manual investigations to proactive, automated threat detection:

  • Cyber AI Analyst connects alerts across their IT and OT infrastructure temporally mapping them to attack frameworks and provides contextual analysis of how alerts are linked, revealing in real time attackers attempting lateral movement from IT to OT.
  • A human-readable incident report explains the full scope of the incident, eliminating hours of manual investigation.
  • The team is faster to triage as they are led directly to prioritized high criticality alerts, now capable of responding immediately instead of wasting valuable time hunting for answers.

By reducing noise, providing context, and automating investigations, Cyber AI Analyst transforms OT security, enabling small IT teams to detect, understand, and respond to threats—without deep OT cybersecurity expertise.

Before: Large critical infrastructure organization

In large critical infrastructure operations, OT and IT teams work in separate silos. The OT security team needs to quickly assess and prioritize alerts, but their system floods them with notifications:

  • Multiple new device connected to the ICS network alerts
  • Multiple failed logins to HMI detected
  • Multiple Unusual Modbus/TCP commands detected
  • Repeated outbound OT traffic to IT destinations

At first glance, these alerts seem important, but without context, it’s unclear whether they indicate a routine error, a misconfiguration, or an active cyber-attack. They might ask:

  • Are the failed logins just a mistake, or a brute-force attempt?
  • Is the outbound traffic part of a scheduled update, or data exfiltration?

Without correlation across events, the engineer must manually investigate each one—checking logs, cross-referencing network activity, and contacting operators—wasting valuable time. Meanwhile, if it’s a coordinated attack, the adversary may already be disrupting operations.

After: A new workflow with Cyber AI Analyst

With Cyber AI Analyst, the OT security team gets clear, automated correlation of security events, making investigations faster and more efficient:

  • Automated correlation of OT threats: Instead of isolated alerts, Cyber AI Analyst stitches together related events, providing a single, high-confidence incident report that highlights key details.
  • Faster time to meaning: The system connects anomalous behaviors (e.g., failed logins, unusual traffic from an HMI, and unauthorized PLC modifications) into a cohesive narrative, eliminating hours of manual log analysis.
  • Prioritized and actionable alerts: OT security receives clear, ranked incidents, immediately highlighting what matters most.
  • Rapid threat understanding: Security teams know within minutes whether an event is a misconfiguration or a cyber-attack, allowing for faster containment.

With Cyber AI Analyst, large organizations cut through alert noise, accelerate investigations, and detect threats faster—without disrupting OT operations.

An AI-led approach to industrial cybersecurity

Security vendors with a primary focus on IT may lack insight into OT threats. Even OT-focused vendors have limited visibility into IT device exploitation within OT networks, leading to failed ability to detect early indicators of compromise. A comprehensive solution must account for the unique characteristics of various OT environments.

In a world where industrial security is no longer just about protecting OT but securing the entire digital-physical ecosystem as it interacts with the OT network, Darktrace / OT is an AI-driven solution that unifies visibility across IT, IoT and OT, Cloud into one cohesive defense strategy.

Whether an attack originates from an external breach, an insider threat, a supply chain compromise, in the Cloud, OT, or IT domains Cyber AI Analyst ensures that security teams see the full picture - before disruption occurs.

Learn more about Darktrace / OT 

  • Unify IT and OT security under a single platform, ensuring seamless communication and protection for all interconnected devices.
  • Maintain uptime with AI-driven threat containment, stopping attacks without disrupting production.
  • Mitigate risks with or without patches, leveraging MITRE mitigations to reduce attack opportunities.

Download the solution brief to see how Darktrace secures critical infrastructure.

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About the author
Daniel Simonds
Director of Operational Technology
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