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February 29, 2024

Navigating Email Security Gaps Beyond DMARC

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Feb 2024
Discover Darktrace's strategies for navigating email security gaps beyond DMARC. Enhance your defenses with advanced threat detection and mitigation.

Email threat landscape  

Email has consistently ranked among the most targeted attack vectors, given its ubiquity and criticality to business operations. From September to December 2023, 10.4 million phishing emails were detected across Darktrace’s customer fleet demonstrating the frequency of attempted email-based attacks.

Businesses are searching for ways to harden their email security posture alongside email providers who are aiming to reduce malicious emails traversing their infrastructure, affecting their clients. Domain-based Message Authentication (DMARC) is a useful industry-wide protocol organizations can leverage to move towards these goals.  

What is DMARC?

DMARC is an email authentication protocol designed to enhance the security of email communication.

Major email service providers Google and Yahoo recently made the protocol mandatory for bulk senders in an effort to make inboxes safer worldwide. The new requirements demonstrate an increasing need for a standardized solution as misconfigured or nonexistent authentication systems continue to allow threat actors to evade detection and leverage the legitimate reputation of third parties.  

DMARC is a powerful tool that allows email administrators to confidently identify and stop certain spoofed emails; however, more organizations must implement the standard for it to reach its full potential. The success and effectiveness of DMARC is dependent on broad adoption of the standard – by organizations of all sizes.  

How does DMARC work?

DMARC builds on two key authentication technologies, Sender Policy Framework (SPF) and DomainKeys Identified Mail (DKIM) and helps to significantly improve their ability to prevent domain spoofing. SPF verifies that a sender’s IP address is authorized to send emails on behalf of a particular domain and DKIM ensures integrity of email content by providing a verifiable digital signature.  

DMARC adds to this by allowing domain owners to publish policies that set expectations for how SPF and DKIM verification checks relate to email addresses presented to users and whose authenticity the receiving mail server is looking to establish.  

These policies work in tandem to help authenticate email senders by verifying the emails are from the domain they say they are, working to prevent domain spoofing attacks. Key benefits of DMARC include:

  1. Phishing protection DMARC protects against direct domain spoofing in which a threat actor impersonates a legitimate domain, a common phishing technique threat actors use to trick employees to obtain sensitive information such as privileged credentials, bank information, etc.  
  2. Improving brand reputation: As DMARC helps to prevent impersonation of domains, it stands to maintain and increase an organization’s brand reputation. Additionally, as organizational reputation improves, so will the deliverability of emails.
  3. Increased visibility: DMARC provides enhanced visibility into email communication channels, including reports of all emails sent on behalf of your domain. This allows security teams to identify shadow-IT and any unauthorized parties using their domain.

Understanding DMARC’s Limitations

DMARC is often positioned as a way for organizations to ‘solve’ their email security problems, however, 65% of the phishing emails observed by Darktrace successfully passed DMARC verification, indicating that a significant number of threat actors are capable of manipulating email security and authentication systems in their exploits. While DMARC is a valuable tool in the fight against email-based attacks, the evolving threat landscape demands a closer look at its limitations.  

As threat actors continue to innovate, improving their stealth and evasion tactics, the number of attacks with valid DMARC authentication will only continue to increase in volume and sophistication. These can include:

  1. Phishing attacks that leverage non-spoofed domains: DMARC allows an organization to protect the domains that they own, preventing threat actors from being able to send phishing emails from their domains. However, threat actors will often create and use ‘look-a-like’ domains that closely resemble an organization’s domain to dupe users. 3% of the phishing emails identified by Darktrace utilized newly created domains, demonstrating shifting tactics.  
  2. Email Account Takeovers: If a threat actor gains access to a user’s email account through other social engineering means such as credential stuffing, they can then send phishing emails from the legitimate domain to pursue further attacks. Even though these emails are malicious, DMARC would not identify them as such because they are coming from an authorized domain or sender.  

Organizations must also ensure their inbound analysis of emails is not skewed by successful DMARC authentication. Security teams cannot inherently trust emails that pass DMARC, because the source cannot always be legitimized, like in the event of an account takeover. If a threat actor gains access to an authenticated email account, emails sent by the threat actor from that account will pass DMARC – however the contents of that email may be malicious. Sender behavior must be continuously evaluated and vetted in real time as past communication history and validated DMARC cannot be solely relied upon amid an ever-changing threat landscape.  

Security teams should lean on other security measures, such as anomaly detection tools that can identify suspicious emails without relying on historical attack rules and static data. While DMARC is not a silver bullet for email security, it is nevertheless foundational in helping organizations protect their brand identity and must be viewed as an essential layer in an organization's overall cyber security strategy.  

Implementing DMARC

Despite the criticality of DMARC for preserving brand reputation and trust, adoption of the standard has been inconsistent. DMARC can be complex to implement with many organizations lacking the time required to understand and successfully implement the standard. Because of this, DMARC set-up is often outsourced, giving security and infrastructure teams little to no visibility into or control of the process.  

Implementation of DMARC is only the start of this process, as DMARC reports must be consistently monitored to ensure organizations have visibility into who is sending mail from their domain, the volume of mail being sent and whether the mail is passing authentication protocols. This process can be time consuming for security teams who are already faced with mounting responsibilities, tight budgets, and personnel shortages. These complexities unfortunately delay organizations from using DMARC – especially as many today still view it as a ‘nice to have’ rather than an essential.  

With the potential complexities of the DMARC implementation process, there are many ways security and infrastructure teams can still successfully roll out the standard. Initial implementation should start with monitoring, policy adjustment and then enforcement. As business changes over time, DMARC should be reviewed regularly to ensure ongoing protection and maintain domain reputation.

The Future of Email Security

As email-based attacks continue to rise, the industry must recognize the importance of driving adoption of foundational email authentication protocols. To do this, a new and innovative approach to DMARC is needed. DMARC products must evolve to better support organizations throughout the ongoing DMARC monitoring process, rather than just initial implementation. These products must also be able to share intelligence across an organization’s security stack, extending beyond email security tools. Integration across these products and tools will help organizations optimize their posture, ensuring deep understanding of their domain and increased visibility across the entire enterprise.

DMARC is critical in protecting brand identity and mitigating exact-domain based attacks. However, organizations must understand DMARC’s unique benefits and limitations to ensure their inboxes are fully protected. In today’s evolving threat landscape, organizations require a robust, multi-layered approach to stop email threats – in inbound mail and beyond. Email threats have evolved – its time security does too.

Join Darktrace on 9 April for a virtual event to explore the latest innovations needed to get ahead of the rapidly evolving threat landscape. Register today to hear more about our latest innovations coming to Darktrace’s offerings. For additional insights check out Darktrace’s 2023 End of Year Threat Report.

Credit to Carlos Gray and Stephen Pickman for their contribution to this blog

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Author
Carlos Gray
Product Manager

Carlos Gonzalez Gray is a Product Marketing Manager at Darktrace, based in the Madrid Office. As an email security Subject Matter Expert he collaborates with the global product team to align each product with the company’s ethos and ensures Darktrace are continuously pushing the boundaries of innovation. His prior role at Darktrace was in Sales Engineering, leading the Iberian team and specializing in both the email and OT sectors. Additionally, his prior experience as a consultant to IBEX 35 companies in Spain has made him well-versed in compliance, auditing, and data privacy. Carlos holds an Honors BA in Political Science and a Masters in Cybersecurity from IE University.

Stephen Pickman
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February 19, 2025

Darktrace Releases Annual 2024 Threat Insights

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Introduction: Darktrace’s threat research

Defenders must understand the threat landscape in order to protect against it. They can do that with threat intelligence.

Darktrace approaches threat intelligence with a unique perspective. Unlike traditional security vendors that rely on established patterns from past incidents, it uses a strategy that is rooted in the belief that identifying behavioral anomalies is crucial for identifying both known and novel threats.

For Darktrace analysts and researchers, the incidents detected by the AI solution mark the beginning of a deeper investigation, aiming to connect mitigated threats to wider trends from across the threat landscape. Through hindsight analysis, the Darktrace Threat Research team has highlighted numerous threats, including zero-day, n-day, and other novel attacks, showcasing their evolving nature and Darktrace’s ability to identify them.

In 2024, the Threat Research team observed major trends around vulnerabilities in internet-facing systems, new and re-emerging ransomware strains, and sophisticated email attacks. Read on to discover some of our key insights into the current cybersecurity threat landscape.

Multiple campaigns target vulnerabilities in internet-facing systems

It is increasingly common for threat actors to identify and exploit newly discovered vulnerabilities in widely used services and applications, and in some cases, these vulnerability exploitations occur within hours of disclosure.

In 2024, the most significant campaigns observed involved the ongoing exploitation of zero-day and n-day vulnerabilities in edge and perimeter network technologies. In fact, in the first half of the year, 40% of all identified campaign activity came from the exploitation of internet-facing devices. Some of the most common exploitations involved Ivanti Connect Secure (CS) and Ivanti Policy Secure (PS) appliances, Palo Alto Network (PAN-OS) firewall devices, and Fortinet appliances.

Darktrace helps security teams identify suspicious behavior quickly, as demonstrated with the critical vulnerability in PAN-OS firewall devices. The vulnerability was publicly disclosed on April 11, 2024, yet with anomaly-based detection, Darktrace’s Threat Research team was able to identify a range of suspicious behavior related to exploitation of this vulnerability, including command-and-control (C2) connectivity, data exfiltration, and brute-forcing activity, as early as March 26.

That means that Darktrace and our Threat Research team detected this Common Vulnerabilities and Exposure (CVE) exploitation 16 days before the vulnerability was disclosed. Addressing critical vulnerabilities quickly massively benefits security, as teams can reduce their effectiveness by slowing malicious operations and forcing attackers to pursue more costly and time-consuming methods.

Persistent ransomware threats continue to evolve

The continued adoption of the Ransomware-as-a-Service (RaaS) model provides even less experienced threat actors with the tools needed to carry out disruptive attacks, significantly lowering the barrier to entry.

The Threat Research team tracked both novel and re-emerging strains of ransomware across the customer fleet, including Akira, LockBit, and Lynx. Within these ransomware attempts and incidents, there were notable trends in attackers’ techniques: using phishing emails as an attack vector, exploiting legitimate tools to mask C2 communication, and exfiltrating data to cloud storage services.

Read the Annual 2024 Threat Report for the complete list of prominent ransomware actors and their commonly used techniques.

Onslaught of email threats continues

With a majority of attacks originating from email, it is crucial that organizations secure the inboxes and beyond.

Between December 21, 2023, and December 18, 2024, Darktrace / EMAIL detected over 30.4 million phishing emails across the fleet. Of these, 70% successfully bypassed Domain-based Message Authentication, Reporting, and Conformance (DMARC) verification checks and 55% passed through all other existing layers of customer email security.

The abuse of legitimate services and senders continued to be a significant method for threat actors throughout 2024. By leveraging trusted platforms and domains, malicious actors can bypass traditional security measures and increase the likelihood of their phishing attempts being successful.

This past year, there was a substantial use of legitimately authenticated senders and previously established domains, with 96% of phishing emails detected by Darktrace / EMAIL utilizing existing domains rather than registering new ones.

These are not the only types of email attacks we observed. Darktrace detected over 2.7 million emails with multistage payloads.

While most traditional cybersecurity solutions struggle to cover multiple vectors and recognize each stage of complex attacks as part of wider malicious activity, Darktrace can detect and respond across email, identities, network, and cloud.

Conclusion

The Darktrace Threat Research team continues to monitor the ever-evolving threat landscape. Major patterns over the last year have revealed the importance of fast-acting, anomaly-based detection like Darktrace provides.

For example, response speed is essential when campaigns target vulnerabilities in internet-facing systems, and these vulnerabilities can be exploited by attackers within hours of their disclosure if not even before that.

Similarly, anomaly-based detection can identify hard to find threats like ransomware attacks that increasingly use living-off-the-land techniques and legitimate tools to hide malicious activity. A similar pattern can be found in the realm of email security, where attacks are also getting harder to spot, especially as they frequently exploit trusted senders, use redirects via legitimate services, and craft attacks that bypass DMARC and other layers of email security.

As attacks appear with greater complexity, speed, and camouflage, defenders must have timely detection and containment capabilities to handle all emerging threats. These hard-to-spot attacks can be identified and stopped by Darktrace.

Download the full report

Discover the latest threat landscape trends and recommendations from the Darktrace Threat Research team.

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February 18, 2025

Unifying IT & OT With AI-Led Investigations for Industrial Security

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As industrial environments modernize, IT and OT networks are converging to improve efficiency, but this connectivity also creates new attack paths. Previously isolated OT systems are now linked to IT and cloud assets, making them more accessible to attackers.

While organizations have traditionally relied on air gaps, firewalls, data diodes, and access controls to separate IT and OT, these measures alone aren’t enough. Threat actors often infiltrate IT/Enterprise networks first then exploit segmentation, compromising credentials, or shared IT/OT systems to move laterally, escalate privileges, and ultimately enter the OT network.

To defend against these threats, organizations must first ensure they have complete visibility across IT and OT environments.

Visibility: The first piece of the puzzle

Visibility is the foundation of effective industrial cybersecurity, but it’s only the first step. Without visibility across both IT and OT, security teams risk missing key alerts that indicate a threat targeting OT at their earliest stages.

For Attacks targeting OT, early stage exploits often originate in IT environments, adversaries perform internal reconnaissance among other tactics and procedures but then laterally move into OT first affecting IT devices, servers and workstations within the OT network. If visibility is limited, these threats go undetected. To stay ahead of attackers, organizations need full-spectrum visibility that connects IT and OT security, ensuring no early warning signs are missed.

However, visibility alone isn’t enough. More visibility also means more alerts, this doesn’t just make it harder to separate real threats from routine activity, but bogs down analysts who have to investigate all these alerts to determine their criticality.

Investigations: The real bottleneck

While visibility is essential, it also introduces a new challenge: Alert fatigue. Without the right tools, analysts are often occupied investigating alerts with little to no context, forcing them to manually piece together information and determine if an attack is unfolding. This slows response times and increases the risk of missing critical threats.

Figure 1: Example ICS attack scenario

With siloed visibility across IT and OT each of these events shown above would be individually alerted by a detection engine with little to no context nor correlation. Thus, an analyst would have to try to piece together these events manually. Traditional security tools struggle to keep pace with the sophistication of these threats, resulting in an alarming statistic: less than 10% of alerts are thoroughly vetted, leaving organizations vulnerable to undetected breaches. As a result, incidents inevitably follow.

Darktrace’s Cyber AI Analyst uses AI-led investigations to improve workflows for analysts by automatically correlating alerts wherever they occur across both IT and OT. The multi-layered AI engine identifies high-priority incidents, and provides analysts with clear, actionable insights, reducing noise and highlighting meaningful threats. The AI significantly alleviates workloads, enabling teams to respond faster and more effectively before an attack escalates.

Overcoming organizational challenges across IT and OT

Beyond technical challenges like visibility and alert management, organizational dynamics further complicate IT-OT security efforts. Fundamental differences in priorities, workflows, and risk perspectives create challenges that can lead to misalignment between teams:

Non-transferable practices: IT professionals might assume that cybersecurity practices from IT environments can be directly applied to OT environments. This can lead to issues, as OT systems and workflows may not handle IT security processes as expected. It's crucial to recognize and respect the unique requirements and constraints of OT environments.

Segmented responsibilities: IT and OT teams often operate under separate organizational structures, each with distinct priorities, goals, and workflows. While IT focuses on data security, network integrity, and enterprise applications, OT prioritizes uptime, reliability, and physical processes.

Different risk perspectives: While IT teams focus on preventing cyber threats and regulatory violations, OT teams prioritize uptime and operational reliability making them drawn towards asset inventory tools that provide no threat detection capability.

Result: A combination of disparate and ineffective tools and misaligned teams can make any progress toward risk reduction at an organization seem impossible. The right tools should be able to both free up time for collaboration and prompt better communication between IT and OT teams where it is needed. However, different size operations structure their IT and OT teams differently which impacts the priorities for each team.

In real-world scenarios, small IT teams struggle to manage security across both IT and OT, while larger organizations with OT security teams face alert fatigue and numerous false positives slowing down investigations and hindering effective communication with the IT security teams.

By unifying visibility and investigations, Darktrace / OT helps organizations of all sizes detect threats earlier, streamline workflows, and enhance security across both IT and OT environments. The following examples illustrate how AI-driven investigations can transform security operations, improving detection, investigation, and response.

Before and after AI-led investigation

Before: Small manufacturing company

At a small manufacturing company, a 1-3 person IT team juggles everything from email security to network troubleshooting. An analyst might see unusual traffic through the firewall:

  • Unusual repeated outbound traffic from an IP within their OT network destined to an unidentifiable external IP.

With no dedicated OT security tools and limited visibility into the industrial network, they don’t know what the internal device in question is, if it is beaconing to a malicious external IP, and what it may be doing to other devices within the OT network. Without a centralized dashboard, they must manually check logs, ask operators about changes, and hunt for anomalies across different systems.

After a day of investigation, they concluded the traffic was not to be expected activity. They stop production within their smaller OT network, update their firewall rules and factory reset all OT devices and systems within the blast radius of the IP device in question.

After: Faster, automated response with Cyber AI Analyst

With Darktrace / OT and Cyber AI Analyst, the IT team moves from reactive, manual investigations to proactive, automated threat detection:

  • Cyber AI Analyst connects alerts across their IT and OT infrastructure temporally mapping them to attack frameworks and provides contextual analysis of how alerts are linked, revealing in real time attackers attempting lateral movement from IT to OT.
  • A human-readable incident report explains the full scope of the incident, eliminating hours of manual investigation.
  • The team is faster to triage as they are led directly to prioritized high criticality alerts, now capable of responding immediately instead of wasting valuable time hunting for answers.

By reducing noise, providing context, and automating investigations, Cyber AI Analyst transforms OT security, enabling small IT teams to detect, understand, and respond to threats—without deep OT cybersecurity expertise.

Before: Large critical infrastructure organization

In large critical infrastructure operations, OT and IT teams work in separate silos. The OT security team needs to quickly assess and prioritize alerts, but their system floods them with notifications:

  • Multiple new device connected to the ICS network alerts
  • Multiple failed logins to HMI detected
  • Multiple Unusual Modbus/TCP commands detected
  • Repeated outbound OT traffic to IT destinations

At first glance, these alerts seem important, but without context, it’s unclear whether they indicate a routine error, a misconfiguration, or an active cyber-attack. They might ask:

  • Are the failed logins just a mistake, or a brute-force attempt?
  • Is the outbound traffic part of a scheduled update, or data exfiltration?

Without correlation across events, the engineer must manually investigate each one—checking logs, cross-referencing network activity, and contacting operators—wasting valuable time. Meanwhile, if it’s a coordinated attack, the adversary may already be disrupting operations.

After: A new workflow with Cyber AI Analyst

With Cyber AI Analyst, the OT security team gets clear, automated correlation of security events, making investigations faster and more efficient:

  • Automated correlation of OT threats: Instead of isolated alerts, Cyber AI Analyst stitches together related events, providing a single, high-confidence incident report that highlights key details.
  • Faster time to meaning: The system connects anomalous behaviors (e.g., failed logins, unusual traffic from an HMI, and unauthorized PLC modifications) into a cohesive narrative, eliminating hours of manual log analysis.
  • Prioritized and actionable alerts: OT security receives clear, ranked incidents, immediately highlighting what matters most.
  • Rapid threat understanding: Security teams know within minutes whether an event is a misconfiguration or a cyber-attack, allowing for faster containment.

With Cyber AI Analyst, large organizations cut through alert noise, accelerate investigations, and detect threats faster—without disrupting OT operations.

An AI-led approach to industrial cybersecurity

Security vendors with a primary focus on IT may lack insight into OT threats. Even OT-focused vendors have limited visibility into IT device exploitation within OT networks, leading to failed ability to detect early indicators of compromise. A comprehensive solution must account for the unique characteristics of various OT environments.

In a world where industrial security is no longer just about protecting OT but securing the entire digital-physical ecosystem as it interacts with the OT network, Darktrace / OT is an AI-driven solution that unifies visibility across IT, IoT and OT, Cloud into one cohesive defense strategy.

Whether an attack originates from an external breach, an insider threat, a supply chain compromise, in the Cloud, OT, or IT domains Cyber AI Analyst ensures that security teams see the full picture - before disruption occurs.

Learn more about Darktrace / OT 

  • Unify IT and OT security under a single platform, ensuring seamless communication and protection for all interconnected devices.
  • Maintain uptime with AI-driven threat containment, stopping attacks without disrupting production.
  • Mitigate risks with or without patches, leveraging MITRE mitigations to reduce attack opportunities.

Download the solution brief to see how Darktrace secures critical infrastructure.

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About the author
Daniel Simonds
Director of Operational Technology
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